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关于旧金山洲际酒店 - IHG 旗下酒店的点评

4 out of 5
旧金山洲际酒店 - IHG 旗下酒店
888 Howard Street, San Francisco, CA

点评

8.8

超赞

10 分 - 超赞。727 条好评，共有 1105 条点评" "
8 分 - 还可以。191 条好评，共有 1105 条点评" "
6 分 - 一般。93 条好评，共有 1105 条点评" "
4 分 - 很差。55 条好评，共有 1105 条点评" "
2 分 - 糟糕。39 条好评，共有 1105 条点评" "

9.2/10

清洁度

9.0/10

员工和服务

8.6/10

服务设施

9.2/10

住宿条件和设施

8.8/10

环保

点评

10/10 超赞

Yuxuan

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great place!
2024 年 2 月入住 4 晚
BK 于 2024年03月21日 的回复
We are so glad you enjoyed your stay.

10/10 超赞

xiao

2023 年 8 月入住 1 晚
BK 于 2023年08月28日 的回复
We are so glad you enjoyed your stay with us.

10/10 超赞

Jianmin

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 2 月入住 1 晚
BK 于 2023年02月28日 的回复
We are so glad you enjoyed your stay.

10/10 超赞

??

团体旅客
满意：清洁度、员工和服务、住宿条件和设施
This hotel is very nice. Everyone here is nice as well. The food is delicious.
BK 于 2023年01月9日 的回复
We are glad you enjoyed your stay.

6/10 一般

Kristyn

团体旅客
满意：清洁度、服务设施、住宿条件和设施
不满意：员工和服务
Property was nice, but most of the staff was rude. They give off a very “you’re SOL” type of attitude. The front desk staff was not helpful with parking and questions about the hotel or room. Bill, the concierge is the only reason I’m not giving one star. He was so nice and helpful about tourist attractions.
2024 年 5 月入住 3 晚

10/10 超赞

Kimberly

满意：住宿条件和设施，员工和服务
2024 年 4 月入住 1 晚

10/10 超赞

Ernesto

满意：清洁度、员工和服务、住宿条件和设施
Its pretty much dead center of the City life in SF. We walked back from the club after a day if bar hopping through the City. Bathrooms are really clean so thats a good sign in my opinion.
2024 年 3 月入住 1 晚
BK 于 2024年05月1日 的回复
We are so glad you enjoyed the hotel.

10/10 超赞

Karin

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great employees and valet. Everyone was super positive and super nice. The room AC seemed to not be effective. It was warm all night . Beds were incredibly comfy and room was cozy. Will stay again.
2024 年 4 月入住 1 晚
BK 于 2024年04月23日 的回复
We are glad you largely enjoyed your stay. thank you for the feedback.

8/10 还可以

Rafael

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The hotel was excellent, very comfortable, slept like a baby. The streets nearby were filthy, several sketchy characters walking around, but i had no issues
2024 年 4 月入住 1 晚
BK 于 2024年04月23日 的回复
Thank you for your feedback.

10/10 超赞

Nancy

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
BK 于 2024年04月19日 的回复
We are so glad you enjoyed your stay.

10/10 超赞

Philip

2024 年 4 月入住 2 晚

10/10 超赞

Devin，Cincinnati

2024 年 4 月入住 4 晚

10/10 超赞

Kelcy

满意：清洁度、员工和服务、服务设施、住宿条件和设施
True luxury!
2024 年 4 月入住 2 晚
BK 于 2024年04月10日 的回复
We are so glad you enjoyed your stay.

10/10 超赞

Venice

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
BK 于 2024年04月10日 的回复
We are so glad you enjoyed your stay.

6/10 一般

Nicole

满意：员工和服务
2024 年 4 月入住 2 晚
jg 于 2024年04月9日 的回复
Thank you for taking the time to take the survey. We really appreciate it!

10/10 超赞

Maria

满意：清洁度
2024 年 4 月入住 1 晚
jg 于 2024年04月9日 的回复
Thank you for taking the time to take the survey. We really appreciate it!

8/10 还可以

Doga，El cerrito

团体旅客
Awesome bit expensive
2024 年 4 月入住 1 晚
BK 于 2024年04月8日 的回复
We are glad you enjoyed your stay.

10/10 超赞

Idalia

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
BK 于 2024年04月8日 的回复
We are glad you enjoyed your stay.

10/10 超赞

Nicole

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Customer service was great
2024 年 3 月入住 1 晚
BK 于 2024年04月5日 的回复
We are glad you enjoyed your stay.

10/10 超赞

Joanie

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
不满意：服务设施
I was worried about the neighborhood based on other reviews, but it was fine. I would avoid 6th street as others have suggested, but walking toward the convention center seemed fine. Staff was lovely. Room was clean and quiet enough.We never heard other guests, just a firetruck or two.
2024 年 3 月入住 1 晚
BK 于 2024年04月5日 的回复
We are glad you enjoyed your stay.

10/10 超赞

Terry

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Loved the corner room on a high floor. Great service all around. Desk, bellman, maids everyone was friendly and helpful.
2024 年 3 月入住 2 晚
BK 于 2024年04月3日 的回复
We are so glad you enjoyed your stay.

10/10 超赞

Trevor

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great hotel and staff! They were very attentive. The area surrounding the hotel felt a bit sketchy at night.
2024 年 3 月入住 3 晚
BK 于 2024年04月3日 的回复
We are so glad you enjoyed your stay.

10/10 超赞

Justin

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Front staff is always helpful. We’ve stayed multiple times for Giants games and concerts, have always had a great experience here. Great local for transportation or even walking
2024 年 3 月入住 2 晚
BK 于 2024年04月3日 的回复
We are so glad you enjoyed your stay.

10/10 超赞

Brandon

团体旅客
满意：员工和服务、服务设施、住宿条件和设施
great
2024 年 3 月入住 3 晚
jg 于 2024年04月1日 的回复
Thank you for taking the time to do the survey. We really appreciate it.

10/10 超赞

Djenan

2024 年 3 月入住 1 晚
BK 于 2024年04月23日 的回复
We are glad you enjoyed your stay.

10/10 超赞

ARCELINE

团体旅客
Located in the perfect down town area & close to the wharf district
2024 年 3 月入住 2 晚
BK 于 2024年03月29日 的回复
We are so glad you enjoyed your stay.

10/10 超赞

Jeremy

满意：清洁度、员工和服务、住宿条件和设施
Room was beautiful corner room looking over the city very romantic would recommend
2024 年 3 月入住 2 晚
BK 于 2024年03月26日 的回复
We are so glad you enjoyed your stay

10/10 超赞

Hector

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Only parking was valet, reasonably priced if purchased at time of hotel stay
2024 年 3 月入住 1 晚
BK 于 2024年03月26日 的回复
We are so glad you enjoyed your stay

10/10 超赞

Amanda

满意：清洁度、员工和服务、住宿条件和设施
Very welcoming and friendly staff. Great room and an awesome view!
2024 年 3 月入住 1 晚
BK 于 2024年03月26日 的回复
We are so glad you enjoyed your stay

10/10 超赞

Jonas

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The hotel has an indoor pool and that is a plus.
2024 年 3 月入住 1 晚
BK 于 2024年03月26日 的回复
We are so glad you enjoyed your stay

10/10 超赞

Miguel

满意：清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 3 晚
BK 于 2024年03月26日 的回复
We are so glad you enjoyed your stay

10/10 超赞

Elizabeth

满意：清洁度、员工和服务、服务设施、住宿条件和设施
We liked the pool, friendly front desk and Buffet 888 staff
2024 年 3 月入住 1 晚
BK 于 2024年03月26日 的回复
We are so glad you enjoyed your stay

10/10 超赞

JoAnn，San Francisco

满意：清洁度、员工和服务、住宿条件和设施
Great, easy stay in SF. Convenient to public transport and downtown.
2024 年 3 月入住 2 晚
BK 于 2024年03月21日 的回复
We are so glad you enjoyed your stay.

10/10 超赞

Rafael

满意：员工和服务，清洁度
2024 年 3 月入住 4 晚
BK 于 2024年03月21日 的回复
We are so glad you enjoyed your stay.

10/10 超赞

Madeline

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff was incredibly nice and very helpful! Definitely coming back to stay!
2024 年 3 月入住 1 晚
BK 于 2024年03月21日 的回复
We are so glad you enjoyed your stay.

10/10 超赞

Andreea-Marina

满意：清洁度、员工和服务、住宿条件和设施
The stuff at the hotel and restaurant were amazing! We had such a pleasant experience!
2023 年 12 月入住 5 晚
BK 于 2024年03月21日 的回复
We are so glad you enjoyed your stay.

6/10 一般

Mageshkumar，Petaluma

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent hotel, staff, location!! The 3 star is for wrong advertisement while booking. The room said city view, but eventually we had to upgrade by paying additional amount and the parking is exorbitant !!! Only valet $74 per night. You may as well pay for a hotel room nearby. Just be aware of this.
2024 年 2 月入住 1 晚
jg 于 2024年03月27日 的回复
Thank you on your feedback! We really appreciate your business.

10/10 超赞

Alexander

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 4 晚
BK 于 2024年03月21日 的回复
We are so glad you enjoyed your stay.

10/10 超赞

Dasha

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great place for work travel
2024 年 2 月入住 3 晚
BK 于 2024年03月21日 的回复
We are so glad you enjoyed your stay.

10/10 超赞

Dasha

满意：清洁度、员工和服务、住宿条件和设施
My colleagues and I love this location great for business travel
2024 年 2 月入住 2 晚
BK 于 2024年03月21日 的回复
We are so glad you enjoyed your stay.

10/10 超赞

Dongyoung

2024 年 2 月入住 1 晚
BK 于 2024年03月21日 的回复
We are so glad you enjoyed your stay.

10/10 超赞

Lindsay

满意：清洁度、员工和服务、住宿条件和设施
Excellent staff. Very clean and spacious rooms. Nice facilities. Easy walking.
2024 年 2 月入住 1 晚
BK 于 2024年03月22日 的回复
We are so glad you enjoyed your stay.

10/10 超赞

Michael

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This is the nicest hotel I have ever stayed at but not the most expensive so it’s still a good value. Room service breakfast was very classy and well presented. The food at Bistro 888 was very good as well. The strip loin steak was excellent and the Yukon gold purée was the best mashed potatoes I have ever had. My wife enjoyed the cheese plate. The hotel has almost anything that you need but venturing out to Walgreen’s or Target for snacks is pretty scary. I recommend taking an Uber or taxi and not walking anywhere if you can avoid it. The pool and hot tub were clean, well equipped and not crowded. The lady at the gift shop was very sweet and helpful but the hours weren’t very regular. Front desk staff were all very courteous and helpful as well. A taxi to the hotel from the airport was not cheap at over $60 but an Uber would be about half that amount. Overall I highly recommend this hotel and would love to return on another trip.
2024 年 2 月入住 3 晚
BK 于 2024年03月22日 的回复
We are so glad you enjoyed your stay.

10/10 超赞

amanda

与家人出行, 与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was beautiful
2024 年 2 月入住 1 晚
BK 于 2024年03月22日 的回复
We are so glad you enjoyed your stay.

10/10 超赞

Elizabeth

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Awesome staff very friendly
2024 年 2 月入住 1 晚
BK 于 2024年03月21日 的回复
We are so glad you enjoyed your stay.

8/10 还可以

Sonny

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I’d give this hotel a 3.9 out of 5. Hotel, bar, and amenities are absolutely to die for, BUT the area around the hotel is not safe. Drive one block in the wrong direction and you will arrive in an area teaming with dirty streets and drug addicts. Also, parking is valet only, and if you don’t want to do the valet the parking garage is near the area that I described above. The room that we stayed in had ‘stains’ on the chair, and the toilet had slight particles that can only be described as ‘dirt.’ Overall, if you are planning to stay here, everything you need will be at the hotel and in the hotel without having to leave and go out to eat or site see. But if you are a traveler and like to roam the city and the food scene, then this might not be your cup of tea. It is a preference for everybody, so go in with a open heart!
2024 年 2 月入住 1 晚
jg 于 2024年03月27日 的回复
Thank you on your feedback! We really appreciate your business.

10/10 超赞

amanda

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Really enjoyed my stay beautiful hotel, breakfast was delightful staff was amazing
2024 年 2 月入住 1 晚
BK 于 2024年03月22日 的回复
We are so glad you enjoyed your stay.

10/10 超赞

Jorge Felix

满意：员工和服务，清洁度
Very good
2024 年 2 月入住 4 晚
BK 于 2024年03月22日 的回复
We are so glad you enjoyed your stay.

10/10 超赞

Kathleen

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This hotel is in a great location, the staff are welcoming and professional and the onsite restaurant is outstanding.
2024 年 2 月入住 2 晚
BK 于 2024年03月22日 的回复
We are so glad you enjoyed your stay.

10/10 超赞

Colbert，Honolulu

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great property but the neighborhood lacks the vibrancy and sense of safety it once had.
2024 年 2 月入住 2 晚
BK 于 2024年03月22日 的回复
We are so glad you enjoyed your stay.