住宿服务设施

关于克兰西 - 傲途格精选酒店的点评

4 out of 5
克兰西 - 傲途格精选酒店
299 2nd St, San Francisco, CA

点评

9.0

非常棒

10 分 - 超赞。706 条好评,共有 1004 条点评" "
8 分 - 还可以。184 条好评,共有 1004 条点评" "
6 分 - 一般。57 条好评,共有 1004 条点评" "
4 分 - 很差。22 条好评,共有 1004 条点评" "
2 分 - 糟糕。35 条好评,共有 1004 条点评" "

9.4/10

清洁度

9.2/10

员工和服务

8.8/10

服务设施

9.4/10

住宿条件和设施

9.2/10

环保

点评

10/10 超赞

Vincent

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great place to stay for a SF Giants game.
2024 年 4 月入住 2 晚

10/10 超赞

Naomi

与家人及幼儿出行, 与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I loved the location and room.
2024 年 4 月入住 1 晚

10/10 超赞

Beth

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚

10/10 超赞

samantha

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Front desk was very hospitable and professional. The beds were super comfortable and the shower was great. Will definitely stay here again.
2024 年 4 月入住 1 晚
The Clancy Team 于 2024年04月22日 的回复
Samantha, thank you for taking the time to leave us such a fantastic review! We are glad you enjoyed our guestrooms, and that you had great interactions with our Clancy Team. We hope we become your home away from home in San Francisco!

10/10 超赞

JULIO

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hotel de reciente renovación, personal amable, excelente opción para hospedarse.
2024 年 3 月入住 4 晚
The Clancy Team 于 2024年04月16日 的回复
Julio, thank you for taking the time to write us a wonderful review! We hope that you come back to San Francisco and enjoy the charms of The Clancy again!

8/10 还可以

Maria

与家人出行, 商务旅客
I love our room very big and nice
2024 年 4 月入住 1 晚
The Clancy Team 于 2024年04月10日 的回复
Maria, thank you for giving us such a great score! We're happy to hear you enjoyed our guestroom size! We hope that you come back to The Clancy next time you are in San Francisco!

10/10 超赞

Stephanie

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Super nice staff and clean rooms.
2024 年 4 月入住 1 晚
The Clancy Team 于 2024年04月8日 的回复
Thank you, Stephanie, for the excellent review! We hope that you come back to The Clancy next time you are in San Francisco!

10/10 超赞

Margarita

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We enjoyed our stay very much! Staff were super friendly and helpful!
2024 年 3 月入住 1 晚
The Clancy Team 于 2024年04月8日 的回复
Margarita, thank you for the rave review! We are so, so happy that you loved it here and had great interactions with our Clancy Team. Please tell your friends about The Clancy and come back next time you are in San Francisco!

10/10 超赞

Robert

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great hotel with tremendous service
2024 年 3 月入住 7 晚
The Clancy Team 于 2024年04月8日 的回复
Thank you, Robert, for giving us such an excellent score! Thank you for your kind words regarding our Clancy Team. We hope that you come back to The Clancy next time you are in San Francisco!

10/10 超赞

Jolene

2024 年 4 月入住 1 晚

8/10 还可以

Hannah

满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel is modern and clean. The location is perfect to reach public transport, art museums and jazz clubs. Staff are friendly and professional.
2024 年 3 月入住 2 晚
The Clancy Team 于 2024年04月2日 的回复
Hannah, thank you for taking the time to review our hotel, your feedback is greatly appreciated. We’re very glad you enjoyed our location and had great interactions with our Clancy Team. We hope to see you again soon on your next visit to San Francisco!

10/10 超赞

Kathia Beatriz

Staff was really nice and warm
2024 年 3 月入住 4 晚
The Clancy Team 于 2024年04月1日 的回复
Kathia Beatriz, thank you for taking the time to leave us such a fantastic review! We hope we become your home away from home in San Francisco!

10/10 超赞

Sir,Saint Louis

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Quiet, clean safe
2024 年 3 月入住 2 晚
The Clancy Team 于 2024年03月25日 的回复
Sir, we appreciate you taking the time to leave us an amazing review! Please tell your friends about The Clancy and we look forward to serving you again in the future!

10/10 超赞

Frank Paul

满意:清洁度、员工和服务、住宿条件和设施
I love the stay
2024 年 3 月入住 2 晚
The Clancy Team 于 2024年03月13日 的回复
Frank Paul, thank you for the awesome review! We are so, so happy that you loved it here! Please tell your friends about The Clancy and come back next time you are in San Francisco!

10/10 超赞

Kieran

满意:清洁度、员工和服务、住宿条件和设施
great property. super nice, as advertised.
2024 年 2 月入住 2 晚
The Clancy Team 于 2024年03月8日 的回复
Thank you, Kieran, for the rave review! Please tell your friends about The Clancy and we look forward to welcoming you back next time you are in San Francisco!

8/10 还可以

Cecilia

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I am enjoying my staying, it is so quiet and calm!
2024 年 3 月入住 1 晚
The Clancy Team 于 2024年03月6日 的回复
Cecilia, thank you for taking the time to leave us such a fantastic review! We hope we become your home away from home in San Francisco!

10/10 超赞

Bernice

2024 年 2 月入住 1 晚
The Clancy Team 于 2024年03月6日 的回复
Thank you, Bernice, for giving us such an excellent score! We hope that you come back to The Clancy next time you are in San Francisco!

10/10 超赞

Sakura

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Room clean and spacious. Staff friendly and helpful. Walking distance to everything.
2024 年 2 月入住 3 晚
The Clancy Team 于 2024年02月26日 的回复
Sakura, thank you for the rave review! We are so, so happy that you loved it here and had great interactions with our staff. Please tell your friends about The Clancy and come back next time you are in San Francisco!

10/10 超赞

Adrian

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Like how clean it was
2024 年 2 月入住 1 晚
The Clancy Team 于 2024年02月20日 的回复
Thank you, Adrian, for the excellent review! We hope that you come back to The Clancy next time you are in San Francisco!

6/10 一般

Tamara

满意:清洁度
The hotel only offers valet parking which they said was $90 plus tax. There was also a $30 destination fee charged. Area was fine, somewhat safe but also still have to remain on guard. The room itself was nice, but not necessarily worth $200 a night.
2024 年 2 月入住 1 晚
The Clancy Team 于 2024年02月16日 的回复
Tamara, Thank you for taking the time to send us your feedback. We appreciate hearing on how our guests' visits were and ways that we can improve our service. We will be reviewing your notes, and we hope for another chance to welcome you back to The Clancy San Francisco soon.

4/10 很差

Ioana

与家人出行, 与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
We were told we had a 30 dollar credit each day and so we used it at the bar and brunch. However, upon receiving the bill we found that there was a 25 dollar fee per time call e a “transient” fee. Place was clean and staff was nice but the shady transactions like this make it a hotel I will not go back to or recommend to others.
2024 年 2 月入住 2 晚
The Clancy Team 于 2024年02月13日 的回复
Dear Ioana, Thank you for taking the time to share your feedback regarding your recent stay with us. As we are always striving to provide our guests with exceptional hotel experiences, it's so disappointing to hear this was not the case for you. Regarding our destination fee, we do our best to ensure we are transparent about this fee, whether the booking is placed on Marriott.com or through third-party travel sites. We truly apologize for the impact it had on your time with us. Should there be anything further I can assist you with, please don't hesitate to ask. We hope to have another opportunity to welcome you to The Clancy San Francisco to give a more memorable visit.

10/10 超赞

Gary

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 1 月入住 2 晚
The Clancy Team 于 2024年01月22日 的回复
Thank you, Gary, for giving us such an excellent score! We hope that you come back to The Clancy next time you are in San Francisco!

10/10 超赞

Angela

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful,cool place. Nicely decorated but the parking is crazy at 80.00 per night. I know it’s downtown San Francisco but that’s crazy. I would definitely stay again just because the hotel decor was awesome!
2024 年 1 月入住 2 晚
The Clancy Team 于 2024年01月18日 的回复
Angela, thank you for taking the time to write us a wonderful review! We hope that you come back to San Francisco and enjoy the charms of The Clancy again!

10/10 超赞

Kristen

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Clancy
Hotel room was quite spacious for being in SF. Everything was up to date and cozy and comfortable. Would stay there again
2024 年 1 月入住 1 晚
The Clancy Team 于 2024年01月18日 的回复
Kristen, thank you for taking the time to leave us such a fantastic review! We look forward to welcoming you back to The Clancy soon!

8/10 还可以

Daniella,Montclair

2024 年 1 月入住 1 晚
The Clancy Team 于 2024年02月1日 的回复
Daniella, Thank you for the awesome score! We hope that you come back to The Clancy next time you are in San Francisco!

10/10 超赞

Jennifer

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 1 月入住 2 晚
The Clancy Team 于 2024年01月8日 的回复
Thank you, Jennifer, for giving us such an excellent score! We hope that you come back to The Clancy next time you are in San Francisco!

8/10 还可以

Candice

2023 年 12 月入住 1 晚
The Clancy Team 于 2024年01月8日 的回复
Candice, thank you for taking the time to review our hotel, your feedback is greatly appreciated. We hope to see you again on your next visit to San Francisco!

10/10 超赞

Nicholas

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice and clean
2023 年 12 月入住 1 晚
The Clancy Team 于 2024年01月4日 的回复
Nicholas, thank you for taking the time to leave us such a fantastic review! We hope we become your home away from home in San Francisco!

10/10 超赞

真实旅客

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Fun times at The Clancy
What a lovely SF hotel in a great location! The destination fee includes several perks including a generous pour of wine in the evening and a $25 food/ beverage credit which paid for lattes and pastries in the morning. The staff were friendly and helpful. The patio and all common areas are colorful and relaxing. The only drawback is the expensive valet parking which took 15+ minutes to get car handed off and 35+ minutes to get it back at departure. It was busy (NYE) but it was a negative for the hotel. The Clancy is walking distance to the Ferry market, the trains running on Embarcadero and the beautiful Salesforce rooftop park.
Hotel lobby
Outdoor space
Salesforce park
NYE midnight fireworks viewed from Rincon park
2023 年 12 月入住 1 晚
The Clancy Team 于 2024年01月4日 的回复
Thank you for taking the time to write us a wonderful review! We’re very glad you enjoyed so many aspects of our hotel and had great interactions with our Clancy Team. We appreciate hearing on ways we can improve our service, and we will be following up with your notes regarding our valet. Thank you for sharing your beautiful pictures and we look forward to welcoming you back to The Clancy!

10/10 超赞

Edgar A.

2023 年 12 月入住 3 晚
The Clancy Team 于 2024年01月4日 的回复
Thank you, Edgar, for giving us such an excellent score! We hope that you come back to The Clancy next time you are in San Francisco!

2/10 糟糕

Vincent

与配偶出行
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
At check in i was changed double the deposit because the desk clerk couldnt understand how to check lf it wents through. Luckily my card didnt allow a third time to be processed but she definitely tried.
2023 年 12 月入住 1 晚
The Clancy Team 于 2024年01月4日 的回复
Vincent, thank you for taking the time to review our hotel, your feedback is greatly appreciated. We're disappointed by the experience that you mentioned during your stay. We have shared your comments with our management team to address areas that require our attention. We hope for the opportunity to welcome you back in the future!

4/10 很差

chariza

与配偶出行
满意:住宿条件和设施,清洁度
不满意:服务设施,员工和服务
The vallet and parking situation in this place is the worse I have ever seen in my life.
2023 年 12 月入住 1 晚
The Clancy Team 于 2024年01月4日 的回复
Chariza, thank you for taking the time to leave us a review. We sincerely apologize for your valet experience and for not meeting your expectations during your stay. We have shared your comments with our management team to address areas that require our attention. We hope for the opportunity to welcome you back in the future!

8/10 还可以

Angie

满意:住宿条件和设施,员工和服务
2023 年 12 月入住 2 晚
The Clancy Team 于 2024年01月3日 的回复
Thank you, Angie, for giving us such a great score! We hope that you come back to The Clancy next time you are in San Francisco!

10/10 超赞

Leilani

2023 年 12 月入住 2 晚
The Clancy Team 于 2024年02月1日 的回复
Thank you, Leilani, for giving us such an excellent score! We hope that you come back to The Clancy next time you are in San Francisco!

10/10 超赞

Kim

2023 年 12 月入住 1 晚
The Clancy Team 于 2024年01月3日 的回复
Thank you, Kim, for the great score! We hope that you come back to The Clancy next time you are in San Francisco!

10/10 超赞

Pedro

满意:服务设施
2023 年 12 月入住 1 晚
The Clancy Team 于 2024年01月3日 的回复
Thank you, Pedro, for giving us such an excellent score! We hope that you come back to The Clancy next time you are in San Francisco!

2/10 糟糕

Malia

团体旅客
不满意:员工和服务
I have COVID and could not attend my reservation. I understand the cancellation policy, however we only had ONE NIGHT booked, AND I am sick. I had to eat $250 plus my expedia points. The hotel would have rather I come sick with COVID instead of at least refund me half or let me get a credit for a different night. Makes zero sense that they would rather someone come into the hotel who is sick.
2023 年 12 月入住 1 晚
The Clancy Team 于 2023年12月21日 的回复
Malia, thank you for your feedback regarding our cancellation policy. We're sorry you couldn't make your stay and hope you're now feeling better. Rest-assured, your feedback has been heard, and we will use it to improve our services and guest experiences. We hope for the opportunity to welcome you back in the future.

10/10 超赞

Jian hua

2023 年 12 月入住 2 晚
The Clancy Team 于 2023年12月21日 的回复
Thank you, Jian Hua, for the excellent score! We hope that you come back to The Clancy next time you are in San Francisco!

10/10 超赞

Siuto

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 5 晚
The Clancy Team 于 2023年12月21日 的回复
Siuto, thank you for taking the time to leave us such a fantastic review! We hope we become your home away from home in San Francisco!

10/10 超赞

Leopoldo

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very clean and spacious rooms.
2023 年 12 月入住 2 晚
The Clancy Team 于 2023年12月21日 的回复
Thank you, Leopoldo, for the rave review! Please tell your friends about The Clancy and come back next time you are in San Francisco!

8/10 还可以

Keith

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Really like the decor and the options to eat in the area. The fire pits were amazing!! Great Job Thank you!!
2023 年 12 月入住 2 晚
The Clancy Team 于 2023年12月21日 的回复
Keith, thank you for taking the time to write us a wonderful review! We hope that you come back to San Francisco and enjoy the charms of The Clancy again!

10/10 超赞

Lee

满意:住宿条件和设施,清洁度
2023 年 12 月入住 2 晚
The Clancy Team 于 2023年12月12日 的回复
Thank you, Lee, for the excellent score! We hope that you come back to The Clancy next time you are in San Francisco!

10/10 超赞

RACHAEL,Juneau

满意:清洁度、员工和服务、服务设施、住宿条件和设施
👽
2023 年 12 月入住 2 晚
The Clancy Team 于 2023年12月12日 的回复
Thank you, Rachael, for the excellent score! We hope that you come back to The Clancy next time you are in San Francisco!

10/10 超赞

Frances

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Wow and then some!
Wow!!! Best hotel we’ve stayed at in awhile by a long shot. Service in all areas was phenomenal, super friendly, helpful, prompt across all service areas. Hotel is beautiful inside and out, and didn’t feel cheap, although the rate was super reasonable for this time of year in the city. Room was gorgeous, huge L shaped sofa in regular room, Nespresso machine with pods (!!), comfortable bed and pillows. Super fast elevators, hardly had to wait at all although we were on upper floor. Lots of amenities for Gold and higher members. Can’t app bar and restaurant was top notch with fun cocktail offerings. Had breakfast twice, lots of delicious vegetarian options. Can’t say enough good things - really great hotel. Definitely will go back.
Gorgeous large well-appointed rooms
2023 年 12 月入住 2 晚
The Clancy Team 于 2023年12月12日 的回复
Thank you, Frances, for the rave review! We are so, so happy that you loved it here and had great interactions with our staff. Please tell your friends about The Clancy and come back next time you are in San Francisco!

10/10 超赞

Megan

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff at the hotel was awesome! Super helpful and kind! The rooms were a good size and beds were comfortable.
2023 年 12 月入住 1 晚
The Clancy Team 于 2023年12月12日 的回复
Megan, thank you for taking the time to write us a wonderful review! We hope that you come back to San Francisco and enjoy the charms of The Clancy again!

10/10 超赞

John

2023 年 12 月入住 1 晚
The Clancy Team 于 2023年12月12日 的回复
John, thank you for taking the time to leave us such a fantastic score! We hope we become your home away from home in San Francisco!

10/10 超赞

Elizabeth

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚
The Clancy Team 于 2023年12月12日 的回复
Thank you, Elizabeth, for the excellent review! We hope that you come back to The Clancy next time you are in San Francisco!

10/10 超赞

Anna

2023 年 12 月入住 2 晚
The Clancy Team 于 2023年12月12日 的回复
Thank you, Anna, for giving us such an excellent score! Please tell your friends about The Clancy and we look forward to serving you again in the future!

10/10 超赞

Nowsheba

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Can’t wait to come back!
The Clancy was amazing! I honestly have zero complaints. My only complaint is that I wish we could have stayed longer. The room was beautiful, the view from our high floor room was amazing, and every staff member we interacted with was so pleasant. Especially Nelson! He gave us a couple of restaurant suggestions and they were both impeccable! The coffee stand and lobby bar both made excellent drinks. The hotel also gives you so many amenities and goodies! Definitely made our stay worthwhile. I would highly suggest anyone to stay at this property!
2023 年 12 月入住 2 晚
The Clancy Team 于 2023年12月12日 的回复
Thank you, Nowsheba, for the rave review! We are so, so happy that you loved it here and had great interactions with our staff. Please tell your friends about The Clancy and come back next time you are in San Francisco!

10/10 超赞

Mackensie

满意:清洁度、员工和服务、住宿条件和设施
2023 年 11 月入住 1 晚
The Clancy Team 于 2023年12月12日 的回复
Thank you, Mackensie, for giving us such an excellent score! We hope we become your home away from home in San Francisco!