Rooms a small but cozy. Bed was comfortable and room was clean. I liked that check in was all virtual.
Michael
2024 年 4 月入住 1 晚
2/10 糟糕
Amy
与配偶出行, 商务旅客
2024年03月21日
不满意:服务设施,员工和服务
Castro is great, but if you're doing anything but partying don't stay here. This is a loud party hotel with no staff - literally no staff - so don't expect any service whatsoever. This isn't hyperbole: the hotel operates on an app-based model with no front desk and no on-site staff. You check in via your phone. We asked for 2 extra blankets at 4pm, the person (probably overseas) who was responding told us to look in a cabinet on the first floor. No blankets there so that's it. Around 9pm we get another text response, "We can get you blankets tomorrow." There was a party on the floor above us - good for them, have fun. But of course we can't sleep. We left for another hotel around 11pm, had to fight to not get charged for the next several nights and still got charged for the night we had to leave. They want to make more money by having literally zero staff but hotels don't function with zero staff. This is a non-functional hotel.
Amy
2024 年 3 月入住 3 晚
10/10 超赞
Audel
2024年01月30日
Audel
2024 年 1 月入住 2 晚
10/10 超赞
Raymond
2024年01月21日
满意:清洁度、住宿条件和设施、客房舒适度
Raymond
2024 年 1 月入住 1 晚
8/10 还可以
Laura
2024年01月17日
满意:住宿条件和设施,清洁度
Laura
2024 年 1 月入住 1 晚
6/10 一般
Cihan
2024年01月13日
不满意:员工和服务,清洁度
Cihan
2024 年 1 月入住 3 晚
10/10 超赞
carole
团体旅客
2024年01月11日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Loved this boutique hotel!
What a great boutique hotel! The check in process was very easy and they accommodated me with an early check in. Location was perfect. New, fluffy towels, Nespresso machine and electric kettle a plus!
carole
2024 年 1 月入住 1 晚
10/10 超赞
Rachel
2024年01月11日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The facilities were absolutely wonderful and I felt safe as a solo AFAB traveler! Also, the staff were super kind and so helpful! I was super grateful for all of their help and they answered all of my annoying questions and made me feel at ease! Wonderful group of folks and stunning property!