Room was spacious. Dining options lacking; no meal selections as buffet plan was mandatory and quality not good.
LBV
2020 年 3 月入住 1 晚
8/10 还可以
Bea Jean
与家人出行
2020年01月14日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Bea Jean
2020 年 1 月入住 1 晚
6/10 一般
真实旅客
与家人出行
2019年12月31日
真实旅客
2019 年 12 月入住 1 晚
4/10 很差
真实旅客
团体旅客
2019年12月25日
不满意:员工和服务、住宿条件和设施、客房舒适度
Resort is not worthy for the price.
We stayed here for our Christmas Getaway. We are 9 people and we took their loft type room good for 10 pax. We payed 9,500
真实旅客
2019 年 12 月入住 1 晚
8/10 还可以
真实旅客
2019年12月16日
真实旅客
2019 年 12 月入住 4 晚
8/10 还可以
真实旅客
团体旅客
2019年11月30日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
A great place to relax and unwind. My friends and I enjoyed our stay though it was short. It’s a peaceful place. We enjoyed lounging in their cabanas with our drinks from their bar while watching the waves. Friends were able to get massages on the cabanas at night while listening to the ocean waves. They also have a lot of activities available though we didn’t avail them since we preferred lounging and swimming. They had designated areas for swimming and for other activities which was pretty great. A guard is also stationed at the border, to make sure non-guests don’t go over. We hope they improve on their Wi-Fi connectivity though. We had to log-in repetitively. But most definitely, my friends and I will return!
真实旅客
2019 年 11 月入住 1 晚
8/10 还可以
真实旅客
与家人及幼儿出行
2019年11月19日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Booked a 1 night stay for my family of 5- 2 adults and 3 kids (5 yo and under)
Please note that we stayed during off-peak season and on weekdays (monday to Tuesday) so our experience relies heavily on that, I think.
La Luz exceeded my expectations since I read several negative reviews about the place before getting there. But after our stay, I must say it was overall a great experience.
Our room was clean and comfortable. The beach was very beautiful and clear. The food was good. The staff and service is great.
真实旅客
2019 年 11 月入住 1 晚
8/10 还可以
MariaTeres,Nice France
与家人出行
2019年11月18日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I like the resort, clean and quiet place and clean beach.
MariaTeres
2019 年 11 月入住 2 晚
8/10 还可以
真实旅客
与家人出行
2019年11月3日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Need to improve the food.
真实旅客
2019 年 10 月入住 2 晚
6/10 一般
Ica
与配偶出行
2019年10月30日
满意:服务设施
不满意:清洁度
The view and the idea of having a cabana by the beach is wonderful. But the rooms especially the toilet is terrible. It smells and please clean it properly.
And the “mandatory” buffet meals are so expensive and not worth it (not delicious at all).
Ica
2019 年 10 月入住 2 晚
8/10 还可以
真实旅客
2019年10月20日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2019 年 10 月入住 1 晚
8/10 还可以
KitKat
与配偶出行
2019年10月19日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
serene place...
KitKat
2019 年 10 月入住 1 晚
4/10 很差
Patricia
2019年10月8日
满意:员工和服务
不满意:清洁度、住宿条件和设施、客房舒适度
Would not go back
Excellent location of the resort because it’s beach front. Unfortunately, the toilets were dirty and the facilities looked undermaintained. Also they didn’t mention in their website that there is a mandatory meal fee of P1750 per person.
Patricia
2019 年 10 月入住 1 晚
6/10 一般
John
2019年10月7日
American beware
They force the traveler to purchase their food without proper prior notification. The price of the food should be included with the room if one has no option
John
2019 年 10 月入住 1 晚
8/10 还可以
Portia
2019年10月6日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Relaxing stay
It was good not amazing. Didnt expect that the sand will be coarse. Also checkin took sometime because there is only one person doing it. They should add another person when its peak time. Overall it is a relaxing stay. Not so many people because the property is also big can accomodate a lot of people. It think the place is also popular for group outing. The food is buffet so its also worth the price. Though not so special. Some viands do standout like grilled fish, salad, pasta, unli brewed barako coffee. Anyway you have no choice because the foos is mandatory. They also have a bar inside so its also good I dont if there is one outside if u want to grab a drink and relax with friends. One of the nearest beach in luzon coming from Manila.
Portia
2019 年 10 月入住 1 晚
10/10 超赞
Geraldine
2019年09月30日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Geraldine
2019 年 9 月入住 1 晚
2/10 糟糕
真实旅客
与家人出行
2019年08月25日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Check in time is at 1pm but the room is still not ready by 2:30pm. Upon check in, we were mandated to pay P1750 per head for the meals until they agreed to settle for 2 meals instead at P975 per head. This wasn't a part of the deal but apparently once booked with Expedia, this is the case. So disappointing as we weren't given a choice on the matter.
真实旅客
2019 年 8 月入住 1 晚
2/10 糟糕
Daniel
2019年08月11日
Access road to the hotel in bad shape
The road to get to the hotel is along some steep rock face and the road is in very poor condition and as is rainy season. So there can be some very muddy parts the car can get stuck and there is warnings of possible land slides along the road. For this reason we complained at the hotel and asked for refund as was not possible to stay here and travel in and out easily. We agreed to stay one night and two nights will be refunded to credit card (which I have not yet received). If not driving in and out and just stay at this resort maybe is OK otherwise it is a great location for the beach. Suggest to get the access road repaired.
Daniel
2019 年 8 月入住 3 晚
2/10 糟糕
真实旅客
2019年08月4日
不满意:清洁度、员工和服务、住宿条件和设施
真实旅客
2019 年 7 月入住 2 晚
2/10 糟糕
Isaiah Thomas
2019年07月21日
不满意:清洁度、住宿条件和设施、客房舒适度
Isaiah Thomas
2019 年 7 月入住 1 晚
8/10 还可以
真实旅客
与家人出行
2019年06月18日
满意:服务设施,清洁度
不满意:员工和服务
I like the food, the beach, i love how we can snorkle and feed fishes near the shore. i dont like the staff unfriendly, doesnt look like they were trained well. No free toiletries for overnight stay. Too costly they couldnt even give out toiletries.just disappointing