Skip to Main Content.
List your propertySupportTrips
Member discount illustration

Members save 10% or more on over 100,000 hotels worldwide when you’re signed in

Sign in
Learn about Expedia Rewards
Feedback

Urbana Hotel

2.0 star property
Hotel with free parking, a short walk to Port of San Juan

Choose dates to view prices

Photo gallery for Urbana Hotel

City view
Exterior
Shower, hair dryer, towels, soap
Exterior
Hallway
Urbana Hotel sits in the heart of San Juan, offering a lively atmosphere where travelers appreciate the practical amenities like in-room WiFi and luggage storage. The 24-hour front desk team provides excellent service that previous guests consistently praise in their reviews.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Parking included
  • Free WiFi

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Check availability for these dates

Tonight

Sep 4 - Sep 5
Check availability for tonight Sep 4 - Sep 5

Tomorrow

Sep 5 - Sep 6
Check availability for tomorrow Sep 5 - Sep 6

View all photos for Basic Room

Premium bedding, pillow-top beds, free WiFi, bed sheets

Basic Room

8.2 out of 10
Very good
(11 reviews)

Highlights

Air conditioning
Smart TV
Premium bedding
Pillow-top bed
Private bathroom
Hairdryer
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Premium bedding, pillow-top beds, free WiFi, bed sheets

Superior Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Smart TV
Premium bedding
Pillow-top bed
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Premium bedding, pillow-top beds, free WiFi, bed sheets

Deluxe Room

Highlights

Air conditioning
Smart TV
Premium bedding
Pillow-top bed
Private bathroom
Hairdryer
  • City view
  • Sleeps 2
  • 1 Queen Bed

You may also like

Ad
Beach nearby, free beach shuttle, beach towels

Sheraton Puerto Rico Resort & Casino

Santurce
  • Pool
  • Spa
  • Pet-friendly
  • Kids pool
9.0 out of 10, Wonderful, 1,005 reviews
The price is HK$1,678
HK$2,339 total
includes taxes & fees
28 Sept - 29 Sept
Sheraton Puerto Rico Resort & Casino
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
102 C. Pelayo, San Juan, San Juan, 00901

What's nearby

  • Port of San Juan - 7 min walk - 0.6 km
  • Condado Beach - 3 min drive - 2.3 km
  • Distrito T-Mobile - 3 min drive - 2.6 km
  • Puerto Rico Convention Center - 4 min drive - 3.2 km
  • Pan American Pier - 5 min drive - 3.4 km

Getting around

  • Sacred Heart Station - 7 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 17 min drive

Restaurants

  • ‪Café Manolín - ‬3 min drive
  • ‪Burger King - ‬9 min drive
  • ‪McDonald's - ‬14 min drive
  • ‪El Coco De Luis - ‬4 min drive
  • ‪Olive Garden - ‬13 min drive

About this property

Urbana Hotel

Hotel near Port of San Juan
Close to Pan American Pier and Puerto Rico Convention Center, Urbana Hotel has plenty to offer. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Free self-parking
  • A 24-hour front desk, smoke-free property and concierge services
  • Luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Urbana Hotel feature comforts, such as premium bedding and air conditioning, as well as amenities, such as free WiFi.
More amenities include:
  • Bathrooms with showers and hairdryers

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV

More

  • Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 23

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 15 per cent

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

Urbana Hotel Hotel
Urbana Hotel San Juan
Urbana Hotel Hotel San Juan

Frequently asked questions

Is Urbana Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Urbana Hotel?

Self-parking is free at this property.

What time is check-in at Urbana Hotel?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Urbana Hotel?

Checkout is at 11:00 AM.

Where is Urbana Hotel located?

Located in San Juan Antiguo, this hotel is within a 15-minute walk of Port of San Juan and Escambron Beach. Condado Beach and Puerto Rico Convention Center are also within 3 miles (5 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Urbana Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 200 out of 343 reviews
Rating 8 - Good. 63 out of 343 reviews
Rating 6 - Okay. 49 out of 343 reviews
Rating 4 - Poor. 15 out of 343 reviews
Rating 2 - Terrible. 16 out of 343 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Isamar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at this hotel very much.
Stayed 3 nights in Aug 2025

8/10 Good

Aiden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and room very quite. Would stay here again.
Stayed 3 nights in Aug 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was amazing, they welcomed us with champagne
Stayed 2 nights in Aug 2025

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’d stay again
Stayed 4 nights in Aug 2025

10/10 Excellent

Rebecca Abigail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Really felt like a local staying in the area. Great customer service. There was a cafe across the street that was amazing as well and lively. Will be booking again next time we visit!
Stayed 4 nights in Aug 2025

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities
Best spot hands down we lived it staff was easy to communicate and friendly
Stayed 1 night in Jul 2025

10/10 Excellent

Ruddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little property. They have hotels next door part of the same company, great little store down the street that has everything down the street.
Stayed 4 nights in Aug 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff
Stayed 1 night in Jul 2025

8/10 Good

Cristhy Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Urbana is a cozy and welcoming place with such kind, attentive staff. The only small issues were that the hot water wasn’t always consistent and at night some outside noise and music could be heard in the room, but overall it was a pleasant stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Angelina Bella

Liked: Cleanliness, amenities, property conditions & facilities
Great place! Will stay here again
Stayed 5 nights in Jun 2025

10/10 Excellent

Rosheena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great vibes
Stayed 1 night in Jul 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 4 nights in Aug 2025

6/10 Okay

Krystal

Liked: Staff & service
The property is close to old San Juan and Escambron Beach.
Stayed 9 nights in Jul 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was nice and friendly. Definitely would come back to this hotel in the future.
Stayed 4 nights in Jul 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly staff. Pretty much all we needed.
Stayed 5 nights in Jun 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very cute! It’s about a 15-20 minute walk to the bars but short uber trips. It’s close to the beach. Highly recommend staying here if you’re here to party. They have a club down the street. Overall we had an amazing stay. We would come again.
Stayed 4 nights in Aug 2025

10/10 Excellent

Fedor

Liked: Cleanliness, amenities, property conditions & facilities
Perfect place to stay if you want to walk in the old town
Stayed 1 night in Feb 2025

6/10 Okay

Fryeda

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It's really nice since the bus stop is next to it (I rented a car but when I drop it I went back to The hotel in the bus) was convenient, the staff are super friendly, easy going but the facilities seems not take care of and I request them to clean but they don't change the sheets/blankets and they didn't swip or mop, neither clean the zinc or the shower and also the shower doesn't have hot water
Stayed 6 nights in Aug 2025

8/10 Good

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good experience.
Stayed 9 nights in Jul 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff of Urbana Hotel was amazing and so welcoming but allowed you space to breathe. They let it be known that they are available for you 24/7 which I witness when I locked myself out of my room at 12:30, and sure enough they made me a key by the time I walked around the corner to the office. I’m not sure if it was a coincidence but it was an all female staff from what I could see. And a private parking lot next to the checkin office if you do decide to rent a car on your stay. I will definitely be returning.
Stayed 2 nights in Aug 2025

2/10 Terrible

Sandra Evette

Disliked: Cleanliness, amenities, property conditions & facilities
I rented a deluxe room and it was a jail cell room with no windows
Stayed 3 nights in Aug 2025

10/10 Excellent

Manuel

Liked: Cleanliness, property conditions & facilities
The beds and pillows are VERY confortable, the room that i got was a bit small but EXTREMELLY clean.. Customer service is 1A, very very good.
Stayed 2 nights in Jun 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No frills room that had everything we needed to explore Old San Juan. Walking distance to everything with great staff.
Stayed 1 night in Jun 2025

10/10 Excellent

bernardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the place. The staff was very friendly and helpful.
Stayed 1 night in Jun 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price it was fine and willing to do again
Stayed 6 nights in Jul 2025