“Staff did not answer the phone after 2-3 phone calls between 3 and 4 am. I received a text message from the hotel welcoming me before my stay and inviting me to feel free to text with questions. Sent a text with 2 questions; received no reply. Sent a request for early check-in through the hotel app; received no reply. Room key could not access perimeter doors after hours. Even the front sliding door would need the front desk staff to open the door during daytime hours. Poor customer service. ……
“Very clean room and property is well maintained overall. Breakfast was excellent, food was hot and coffee was very good.
The location makes noise an issue from the interstate. There was a strong odor when entering the property, like a disinfectant.
Staff was friendly and very helpful. I had to take my laptop to the front desk because it would not connect to the internet. The clerk was very helpful and got me connected.”
“He estado en muchos hoteles de la quinta, pero este es uno de los que me decepcionó no me gusta dejar comentarios malos, pero esta quinta no separen nada alas fotos que pusieron solo lo de afuera es igual cuando reservé el cuarto en la foto se miraba muy bonito y remodelado, pero cuando entramos no estaba nada. Igual la puerta del clóset estaba rota. El baño ya estaba viejo. Los muebles estaban bastante viejos y la cama también. Y no tienen desayuno completo. Como lo ponen ahí solamente tienen……
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