San Sebastian del Oeste Hotel with Pool

"The staff needs to improve the way they treat the customers, suggestions for the hotel please add signs with the time that snack bar, pool, the bar for the alcohol drinks is open-closed, and remember that customers go to the hotel to have a great time since that they are spending they money. "

"Nice family resort!"

"Fantastic resort Excellent selection of food Prepared beautifully. Great for family’s, "

"The resort is older but well cared. It is close to the airport. Do not waste your money on the “upgrade to premium”. The items promised were never put into the room, premium alcohol was provided if asked and it did not seem to matter who was asking."

"Yes clean "

"Except"

"Good experience"

"No flexibility from staff, they treat everyone as if they are criminals!!!"

"I had never been to an all inclusive where you were not allowed to drink by the pool! We had to purchase cups in order to have our drinks by the pool. The young bartender at the pool is very very rude. I did make a complain. The resort itself was nice, near the Malecon, and the staff outside the main entrance were very friendly. Also, checkout was very unorganized! They took us to a back room, were training someone new, so it took extra long to be able to checkout, plus that staff was not friendly either. The restaurant inside the resort were very nice, as well as the staff. We were able to eat at the Mexican and Italian restaurant. Delicious food! "