The air conditioning did not work during a heat wave. When I asked staff to help, they basically did not know how to fix it, and told me we could not change rooms, but could check out in the morning if we preferred (hotel was fully booked). Upon check out, they refused to refund us the second night; saying Expedia would not let them. Expedia refused to refund, saying the hotel refused. I would cancel any reservations you have with expedia due to this. And, beware of staying at Hotel Ilunion during a heat wave. The A/C does not work, the room smells, property is old and run down, and parking is available only if you arrive early.