Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was very clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
This was our first time renting from Sanibel Holiday, but we have stayed at this condo unit before. A few disappointing things, unsure if it is management or owner issues. The air conditioner hose was clogged, which leaked water into the guest bedroom closet. A pair of shoes were ruined and we had wet carpet smell and inconvenience. The blinds in the master bedroom and living room were broken. The master shower door didn't stay fully closed. The bikes were not available as advertised and Sanibel Holiday said MANY times they were working on a solution, but 9 nights passed without one being offered or followed up on. A repair man came and tore up carpet and rearranged furniture without notice of his arrival, nor an apology for the disrupted room. A potato chip was found IN the master bed comforter and we did not purchase or eat chips while there. That was gross. Upon arrival, towels that we assume were dirty were in the laundry basket and towels were in the dryer. We asked about them to Sanibel Holiday and they advised us to just not use them or rewash them. It seems the extra linen service fee or housekeeping should have taken care of that issue, but it was ours to deal with. Beach wagon was broken.
