Very good for the price but very dirty. I checked in for only a day then went to hard rock due to how nasty it was. Within 12 hours we saw 3 bugs in the room.
Christian
2024 年 9 月入住 1 晚
8/10 还可以
Melvia
2024年09月6日
满意:员工和服务,清洁度
Clean
Melvia
2024 年 8 月入住 1 晚
6/10 一般
Mira
团体旅客
2024年08月26日
满意:员工和服务
不满意:住宿条件和设施
Schimmel, muffiger Geruch und Insekten in den Zimmern. Service und Personal sehr freundlich und bereit für Feedback hinsichtlich der Zimmer.
Mira
2024 年 8 月入住 3 晚
2/10 糟糕
Ranin
团体旅客
2024年08月26日
不满意:员工和服务、服务设施、住宿条件和设施
Horrible staff. We were trying to check in but they wouldn’t open the gate for our Uber driver to drop off luggage. I called them to explain that we were checking in and they hung up multiple times. I walked to the front desk from the gate to ask why I was being hung up on. The guy at the door was very rude when I was explaining that the Uber has to get closer so we can have our luggage. He said they don’t offer luggage service. When I asked for help he said “you and your friend are responsible.” I asked if we could atleast have a luggage trolley because our room was far and he said they don’t have? The girl at the front desk then brought one out from the back. After we finally got to our room I called front desk to see if they had an iron available. They hung up before I could finish my sentence. I called back and asked again, and the main yelled and said that it’s “20 euros cash only” to use it. Worst hotel experience in my life.
Ranin
2024 年 8 月入住 1 晚
8/10 还可以
Lindsay
团体旅客
2024年08月25日
满意:清洁度、员工和服务、住宿条件和设施
This hotel is a great location close to the airport for a short break and the main clubs which was what we were after. Being August, the sunbed shortage we read about was an issue but we just went to the beach. Staff were friendly and the food was lovely. I would stop here again.
Lindsay
2024 年 8 月入住 2 晚
2/10 糟糕
Zachary
2024年08月24日
满意:住宿条件和设施,清洁度
不满意:员工和服务
The short life guard tried to throw my $500 speaker in the pool. Very unprofessional. Never in my 30 years of travel have I been exposed to such pettyness. I hope he is no longer at Fergus when I return.
Zachary
2024 年 8 月入住 3 晚
6/10 一般
Julio
与配偶出行
2024年08月20日
Estancia segura
Julio
2024 年 8 月入住 3 晚
6/10 一般
Brendan
与配偶出行
2024年08月19日
满意:员工和服务,清洁度
The hotel was in an excellent location, walking distance to the clubs and bars you can go outside to the beach easy access. We got the all inclusive and the food was below average also the drinks were a joke the bar that served good drinks were not part of the all inclusive so basically
You still had to pay
Brendan
2024 年 8 月入住 2 晚
8/10 还可以
Tanja
2024年08月17日
满意:清洁度、员工和服务、住宿条件和设施
Tanja
2024 年 8 月入住 1 晚
8/10 还可以
Anthony
团体旅客
2024年08月11日
满意:服务设施,员工和服务
Was ok on the beach.
Anthony
2024 年 8 月入住 1 晚
2/10 糟糕
Rami
2024年08月9日
不满意:住宿条件和设施,清洁度
Rami
2024 年 8 月入住 1 晚
2/10 糟糕
mohamed
2024年08月3日
Bad
mohamed
2024 年 7 月入住 4 晚
8/10 还可以
Luke
2024年07月26日
满意:清洁度、员工和服务、住宿条件和设施
Good hotel, close to music venues
Luke
2024 年 7 月入住 1 晚
4/10 很差
Timothy
与家人出行
2024年07月25日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had two rooms for our family. We had to move each room over 2 days to get rooms that we could stay in. First we rented superior rooms. The website showed them as top floor rooms with balcony’s and views. We actually got put into dungeon rooms in the back of the building. The first room was invested with bugs. They moved us to a top floor room which was much better. The air conditioner did not work in the second room. I told the front desk in the morning before we left. We were gone all day and nothing was done until we returned 8 hrs later. They moved us to another room where the AC worked. In addition, do not get the All inclusive package. You cannot even get ice or water with it. Plus the all inclusive bars are only open at certain times and the nice bar is a pay bar only. The beach bar is independent and not included. I would not recommend it. I think there is better resorts for the money in Ibiza.
Timothy
2024 年 7 月入住 4 晚
8/10 还可以
JOSE LUIS
2024年07月24日
满意:清洁度、员工和服务、住宿条件和设施
Great location if you are intending to visit clubs located at Platja D’Em Bossa
JOSE LUIS
2024 年 7 月入住 1 晚
2/10 糟糕
tomasz
与家人出行
2024年07月20日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Time for compleate renovation. Place is a dump.
tomasz
2024 年 7 月入住 1 晚
10/10 超赞
Alexander
2024年07月19日
Alexander
2024 年 7 月入住 2 晚
2/10 糟糕
Cassandra
与配偶出行
2024年07月16日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
hotel staff were very rude and unaccommodating. photos of the rooms do not depict what they actually look like. rooms smell of mould and cigarettes. this property should be rated a 1 star.