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关于东海滩大酒店的点评

2.5 out of 5
东海滩大酒店
1029 Orilla Del Mar, Santa Barbara, CA

点评

8.2

很好

10 分 - 超赞。433 条好评,共有 1000 条点评" "
8 分 - 还可以。333 条好评,共有 1000 条点评" "
6 分 - 一般。130 条好评,共有 1000 条点评" "
4 分 - 很差。63 条好评,共有 1000 条点评" "
2 分 - 糟糕。41 条好评,共有 1000 条点评" "

8.6/10

清洁度

8.8/10

员工和服务

7.8/10

服务设施

7.8/10

住宿条件和设施

8.0/10

环保

点评

10/10 超赞

真实旅客

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 12 月入住 1 晚
Inn at East Beach 于 2020年01月11日 的回复
Thank you for your review. We are thrilled to know that you enjoyed your time with us and we hope to see you again soon!

10/10 超赞

Ta

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 9 月入住 1 晚
Maria 于 2019年10月14日 的回复
Thank you for staying with us. We appreciate your feedback!

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
room is supre great,and it’s near the beach. I will come again.
2018 年 11 月入住 1 晚
Inn at East Beach 于 2018年11月14日 的回复
Dear Guest, Thank you for your review. We are happy to see that you enjoyed your time with us and we hope to see you again soon! Kind Regards, Christina and your Inn at East Beach Team

6/10 一般

Michael

团体旅客
不满意:住宿条件和设施
-
2024 年 5 月入住 1 晚
Management 于 2024年05月12日 的回复
Thank you for your feedback. We appreciate your honesty. If there are any specific aspects you feel we could improve upon, please feel free to let us know. We value your input and hope to have the opportunity to enhance your experience in the future.

6/10 一般

Jennifer

满意:员工和服务
It was a decent stay but the fan didn’t work in my room and it was incredibly warm and stuffy. Due to my windows facing one of the only access points, dining area and pool I opted to keep the windows closed because of the noise. Again, it was ok in a pinch and the staff were really friendly.
2024 年 5 月入住 2 晚
Management 于 2024年05月9日 的回复
Thank you for sharing your feedback with us. We apologize for the inconvenience with the fan in your room. We understand how important a comfortable temperature is for a good night's sleep. We appreciate your understanding regarding the noise from the access points, dining area, and pool. We're glad to hear that you found our staff to be friendly and accommodating. Your feedback helps us improve, and we hope to welcome you back for an even better experience in the future.

10/10 超赞

karina

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean grounds, and excellent customer service
2024 年 2 月入住 1 晚
Management 于 2024年05月8日 的回复
We're thrilled to hear that you enjoyed our clean grounds and experienced excellent customer service during your stay! Thank you for sharing your positive feedback, and we look forward to welcoming you back in the future for another wonderful experience.

10/10 超赞

nathan,sierra vista

2024 年 4 月入住 1 晚
Management 于 2024年05月6日 的回复
Thank you for the fantastic rating! We're thrilled to hear that you had a great experience. If you have any additional comments or feedback, we'd love to hear them. Looking forward to welcoming you back!

10/10 超赞

Edith

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was near the ocean and some good dining. The staff was awesome
2024 年 4 月入住 2 晚
Management 于 2024年05月1日 的回复
I'm glad you enjoyed your stay and found the location convenient! Our team works hard to provide excellent service, so we appreciate your kind words. We hope to welcome you back soon!

8/10 还可以

Saundra

与家人出行, 带宠物出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Liked the Fireplace for heat. Easy access to the beach. Good value for the price. Friendly staff. The breakfast has gone downhill quite a bit.
2024 年 4 月入住 3 晚
Management 于 2024年04月29日 的回复
We're delighted that you enjoyed the fireplace, easy beach access, and found good value in your stay with us. Our team appreciates your kind words about their friendliness. We'll take your feedback about the free breakfast into consideration to make improvements. Thank you for your review!

10/10 超赞

Helen

与配偶出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Our room was the best! The staff was courteous and check-in was easy. I travel to Santa Barbara at least once a year and if I when I go back I will definitely be choosing this property again.
2024 年 4 月入住 1 晚
Management 于 2024年04月29日 的回复
It's wonderful to hear that you had such a positive experience during your stay with us! We're thrilled that you enjoyed your room and found our staff courteous and the check-in process easy. Thank you for choosing our property, and we look forward to welcoming you back on your next trip to Santa Barbara!

10/10 超赞

Christine

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Stayed before, never disappointed
2024 年 4 月入住 1 晚
Management 于 2024年04月28日 的回复
We're delighted to hear that you've enjoyed your stay with us before and that we consistently meet your expectations. It's always a pleasure to welcome back happy guests like you. We look forward to hosting you again and ensuring another enjoyable experience. Thank you for your continued support and for choosing us for your accommodation needs.

8/10 还可以

Emily

与家人出行
满意:员工和服务、服务设施、住宿条件和设施
Cute Inn, room area was nice and clean. Bathroom walls and baseboards could have been cleaned and painted a little better. Shower was clean and good water pressure. Enjoyed the fireplace that you could adjust the amount of heat. Location was very close to our daughters apartment and nice walk to bar/restaurant.
2024 年 4 月入住 2 晚
Management 于 2024年04月28日 的回复
We appreciate your detailed feedback and are glad to hear that you found our inn to be cute and clean. Your comments about the bathroom will be shared with our housekeeping team for improvement. It's great to know that you enjoyed the fireplace and found our location convenient. Thank you for choosing to stay with us, and we hope to welcome you back for another pleasant stay in the future!

10/10 超赞

Estreyita

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I loves that the room has a fire place. The room is spacious and has an extra blanket.
2024 年 4 月入住 1 晚
Management 于 2024年04月26日 的回复
Thank you for your positive feedback! We're delighted to hear that you enjoyed the fireplace in your room and found it spacious with an extra blanket. We appreciate your kind words and look forward to welcoming you back in the future!

10/10 超赞

Enrique

2024 年 4 月入住 1 晚
Management 于 2024年04月27日 的回复
Thank you, Enrique! We're thrilled to receive a perfect score from you. If there's anything specific you loved about your experience, or if you have any suggestions for improvement, feel free to share. We look forward to hosting you again in the future!

10/10 超赞

Pamela

满意:住宿条件和设施,清洁度
2024 年 4 月入住 3 晚
Management 于 2024年04月27日 的回复
Thank you, Pamela! We're thrilled to receive a perfect score from you. If there's anything specific you loved about your experience, or if you have any suggestions for improvement, feel free to share. We look forward to hosting you again in the future!

10/10 超赞

DANA,Vacaville

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Old property thats been updated. Full kitchen in the rooms. Our room felt empty as there were no chairs or sofa or dining table, i felt like we had enough room for square dancing or something how empty it was, while my kids' room upstairs had chairs to sit and watch tv in and a dining table/chairs. We had a safe in our room if we needed it. Nice pool in center of property. Cereal and fruit for breakfast or bagels. Friendly staff, plenty of parking, which is not the case with a couple other places i stayed at on the same street. Best part was proximity to the beach and the zoo was just across the street and thru the park.
2023 年 12 月入住 2 晚
Management 于 2024年04月20日 的回复
Thank you for sharing your experience with us! We're glad you appreciated the updates to our property and the amenities in the room. We apologize for any inconvenience regarding the lack of seating in your room; we'll certainly take that feedback into consideration for future improvements. It's great to hear that you enjoyed the pool and breakfast options, and we're happy that our location near the beach and zoo added to your overall experience. We hope to welcome you back for another stay soon!

2/10 糟糕

Leslie

2024 年 4 月入住 1 晚
Management 于 2024年05月8日 的回复
I'm sorry to hear that you had a disappointing experience. If there's anything specific you'd like to share or discuss about your stay, feel free to let me know!

10/10 超赞

Monte

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Management 于 2024年04月18日 的回复
Thank you for the perfect score! We're delighted to hear that you had a great experience. If you have any specific feedback or suggestions, we'd love to hear them. Looking forward to hosting you again!

6/10 一般

Jesus Eduardo

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
the fireplace was a good surprise, the room was warm and cozy when we arrive.
2024 年 4 月入住 1 晚
Management 于 2024年04月15日 的回复
We're delighted to hear that you enjoyed the surprise of the fireplace and found the room warm and cozy upon your arrival. Your comfort is important to us, and we hope this added to a pleasant stay overall. Thank you for sharing your experience with us!

8/10 还可以

keena

满意:员工和服务,清洁度
We enjoyed our stay. The property is definitely older but a good location.
2024 年 4 月入住 1 晚
Management 于 2024年04月14日 的回复
Thank you for taking the time to share your feedback with us. We're glad to hear that you enjoyed your stay and found our location convenient. We appreciate your understanding about the age of our property and hope that it added to the charm of your experience. If there's anything specific you feel we could improve upon, please don't hesitate to let us know. We look forward to welcoming you back in the future!

10/10 超赞

Teresa

与家人出行, 商务旅客
Had a very enjoyable stay
2024 年 4 月入住 1 晚
Management 于 2024年04月12日 的回复
We're thrilled to hear that you had a very enjoyable stay with us! Thank you for taking the time to share your feedback. We strive to provide a comfortable and memorable experience for all our guests, and we're delighted that we could meet your expectations. We look forward to welcoming you back for another fantastic stay in the future!

10/10 超赞

L C

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Just wish check in was earlier
2024 年 4 月入住 1 晚
Management 于 2024年04月12日 的回复
Thank you for your feedback and for choosing our hotel! We understand the importance of early check-ins and will certainly consider your suggestion for improvement. We're glad to hear that overall, you had a positive experience during your stay. We look forward to welcoming you back in the future!

10/10 超赞

JANET

满意:清洁度、员工和服务、住宿条件和设施
Convenient location, close to dining, wineries, and 2 blocks from the beach.
2024 年 4 月入住 1 晚
Management 于 2024年04月10日 的回复
Thank you for sharing your experience! We're glad to hear that our convenient location near dining, wineries, and the beach added value to your stay. We look forward to welcoming you back in the future!

6/10 一般

Jennifer

2024 年 4 月入住 1 晚
Management 于 2024年04月11日 的回复
Thank you for your feedback. We appreciate your thoughts and will strive to improve our services to meet your expectations in the future. If there's anything specific you'd like us to address, please let us know.

10/10 超赞

brittany marie

与家人及幼儿出行, 与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Great location… friendly staff
2024 年 4 月入住 1 晚
Management 于 2024年04月8日 的回复
Thank you for sharing your experience and for highlighting the positives of your stay. We're delighted to hear that you found our location great and our staff friendly! Thank you for your positive feedback.

8/10 还可以

Liwen

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Management 于 2024年04月8日 的回复
Thank you for your rating! We appreciate your feedback and are glad to hear that you had a positive experience overall. If there's anything specific you think we can improve on to earn that extra star, please let us know. We're always looking for ways to enhance our guests' experience.

10/10 超赞

Kenneth

与配偶出行
满意:住宿条件和设施
The property is quite clean, feels safe, & is in a fabulous location a block from the ocean. Great path along the beach with plenty of dining options starting one mile away. The property is quite dated with rooms large room that have modern decor making it have a bit of a retro feel. Good place for a short stay.
2024 年 4 月入住 1 晚
Management 于 2024年04月6日 的回复
Thank you for sharing your experience with us! We're delighted to hear that you found our property clean, safe, and conveniently located near the ocean. It's wonderful that you enjoyed the beach path and the dining options nearby. We appreciate your feedback about our rooms having a modern decor with a hint of retro feel; we strive to create a unique and comfortable atmosphere for our guests. We hope to welcome you back for another enjoyable stay in the future!

10/10 超赞

Karey

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great hotel! It was very clean and the staff was very friendly. I’m very surprised that it is rated 8/10. I would recommend this property to others.
Management 于 2024年04月5日 的回复
That's wonderful to hear! I'm glad you had a great experience at the hotel and found it clean with friendly staff. Thank you for the recommendation!

10/10 超赞

Jose,Monterey

商务旅客
满意:员工和服务,清洁度
My electric fan used a remote- it was a very cold and rainy night- the fan went on 5 times during the night- it was directly above my bed. I was very cold and turned it off each time but it had a mind of it’s own- I did not sleep- I told the front desk about this- I expected a refund- but noithing
2024 年 4 月入住 1 晚
Management 于 2024年04月5日 的回复
We truly apologize for the inconvenience caused by the electric fan. Your feedback is valuable to us, and we will ensure to address this issue promptly.

10/10 超赞

Edmund

2024 年 3 月入住 2 晚
Management 于 2024年04月25日 的回复
Thank you for the perfect score! We're delighted to hear that you had a great experience. If you have any specific feedback or suggestions, we'd love to hear them. Looking forward to hosting you again!

8/10 还可以

Joann

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Super clean but old, quiet, and breakfast lacking. Would stay again, for price.
2024 年 4 月入住 1 晚
Management 于 2024年04月3日 的回复
Thank you for your feedback! We're glad to hear that you found our property super clean and quiet, although we apologize for any shortcomings in the breakfast. We appreciate your understanding and hope to have the opportunity to welcome you back for another stay at a great price.

8/10 还可以

Tom Kobe

与配偶出行
满意:员工和服务
Camera bella ma un po’ polverosa, ottimo il servizio della pulizia giornaliera. Colazione nella media, location tranquilla e vicinissima alla spiaggia, letto grande e comodo. Ottimo rapporto qualità/prezzo.
2024 年 3 月入住 2 晚
Management 于 2024年04月5日 的回复
Grazie per aver condiviso il tuo feedback! È bello sapere che il servizio di pulizia era eccellente e che la camera era confortevole. Le tue opinioni sulla colazione e sulla posizione sono preziose per gli altri viaggiatori che considerano questa struttura.

10/10 超赞

Estreyita

与家人出行, 与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
My every weekend home
2024 年 3 月入住 1 晚
Management 于 2024年04月2日 的回复
Thank you for your positive feedback! We're delighted to hear that our inn feels like a home away from home for you. We look forward to welcoming you back for many more enjoyable weekends.

10/10 超赞

Laura,Visalia

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very clean. Modern upgrades
2024 年 3 月入住 1 晚
Management 于 2024年04月1日 的回复
Thank you for your review! We're thrilled to hear that you found our hotel very clean with modern upgrades. Providing a comfortable and pleasant stay is our top priority, and we're glad to know that we met your expectations. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back for another great experience!

10/10 超赞

Channing

2024 年 3 月入住 1 晚
Management 于 2024年04月20日 的回复
Thank you for the perfect score! We're delighted to hear that you had a great experience. If you have any specific feedback or suggestions, we'd love to hear them. Looking forward to hosting you again!

8/10 还可以

Lisa

2024 年 3 月入住 1 晚
Management 于 2024年04月20日 的回复
Thank you for score! We're delighted to hear that you had a overall good experience. If you have any specific feedback or suggestions, we'd love to hear them. Looking forward to hosting you again!

10/10 超赞

Grigor

2024 年 3 月入住 1 晚
Management 于 2024年04月20日 的回复
Thank you for the perfect score! We're delighted to hear that you had a great experience. If you have any specific feedback or suggestions, we'd love to hear them. Looking forward to hosting you again!

8/10 还可以

Gail

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Charming older motel with updated room easy walk to Cabrillo Blvd and ocean. Located behind the Mar Monte hotel with very nice restaurant and bar. Lots of stairs to various levels. Simple but nice continental breakfast. Free street parking if available, charge for onsite.
2024 年 3 月入住 1 晚
Management 于 2024年03月29日 的回复
Thank you for your review and feedback! We're glad to hear that you found our motel charming and enjoyed the updated rooms as well as the convenient location. We appreciate your comments about the continental breakfast and the availability of free street parking. If there's anything else we can do to enhance your experience during future stays, please let us know. We look forward to welcoming you back soon!

10/10 超赞

Samantha

满意:清洁度、员工和服务、住宿条件和设施
It was very close to the beach and clean. Staff were nice and helpful
2024 年 3 月入住 1 晚
Management 于 2024年03月29日 的回复
Thank you for your positive feedback! We're delighted to hear that you enjoyed our hotel's proximity to the beach, cleanliness, and the helpfulness of our staff. Your satisfaction is our priority, and we're committed to providing you with excellent service during your stays. We look forward to welcoming you back for another enjoyable experience in the future. If there's anything else we can do to make your stays even better, please don't hesitate to let us know. We appreciate your support and hope to see you again soon!

10/10 超赞

Julio

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very clean rooms, nice area right near beach
2024 年 3 月入住 1 晚
Management 于 2024年03月29日 的回复
Thank you for your positive feedback! We're thrilled to hear that you found our rooms very clean and enjoyed our location near the beach. Your satisfaction is our priority, and we look forward to providing you with another excellent experience during your future visits. If there's anything else we can do to enhance your stay, please don't hesitate to let us know. We appreciate your support and hope to welcome you back soon!

10/10 超赞

Rachael

2024 年 3 月入住 1 晚
Management 于 2024年04月18日 的回复
Thank you for the perfect score! We're delighted to hear that you had a great experience. If you have any specific feedback or suggestions, we'd love to hear them. Looking forward to hosting you again!

4/10 很差

Abiel

2024 年 3 月入住 1 晚
Management 于 2024年03月29日 的回复
We are sorry to hear that your experience did not meet expectations. If there are specific issues or areas where we can improve, please let us know so we can address them and work towards making your next stay more enjoyable. Your feedback is valuable to us, and we appreciate the opportunity to make things right.

6/10 一般

Trish

满意:员工和服务
不满意:住宿条件和设施
Close to the beach and zoo
2024 年 3 月入住 4 晚
Management 于 2024年03月28日 的回复
Thank you for your feedback. We're glad to hear that you appreciated our proximity to the beach and zoo. If there's anything specific you think we could improve on to make your experience even better next time, please let us know. We value your input and hope to have the opportunity to exceed your expectations in the future.

10/10 超赞

alejandra

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very clean, and close to everything!
Management 于 2024年03月27日 的回复
Thank you for the top rating! We're delighted to hear that you found our accommodations very clean and conveniently located. If there's anything else we can do to make your next stay even better, please let us know. We look forward to welcoming you back soon!

10/10 超赞

Estreyita

2024 年 3 月入住 1 晚
Management 于 2024年04月15日 的回复
It's wonderful to hear that you had such a positive experience during your stay! If there were any particular aspects of the hotel that stood out to you or made your stay special, it would be great to hear about them.

10/10 超赞

randy

带宠物出行
满意:住宿条件和设施
Great service
2024 年 3 月入住 1 晚
Management 于 2024年03月25日 的回复
Thank you for the top rating! We're thrilled to hear that you enjoyed great service during your stay. If there's anything specific you loved about it or any suggestions for improvement, please feel free to share. We look forward to welcoming you back for another wonderful stay in the future!

10/10 超赞

Alex

满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had sooo much fun.
2024 年 3 月入住 3 晚
Management 于 2024年03月23日 的回复
Thank you for the top rating! We're thrilled to hear that you had so much fun during your stay. If there's anything specific you enjoyed or any suggestions for improvement, please feel free to share. We look forward to welcoming you back for another enjoyable experience in the future!

10/10 超赞

Maren

2024 年 3 月入住 2 晚
Management 于 2024年04月11日 的回复
It's wonderful to hear that you had such a positive experience during your stay! If there were any particular aspects of the hotel that stood out to you or made your stay special, it would be great to hear about them.

10/10 超赞

Brianna

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
Management 于 2024年03月17日 的回复
Thank you for the top rating! We're delighted that you had a fantastic experience during your stay. If there's anything specific you loved about it or any suggestions for improvement, please feel free to share. We look forward to welcoming you back for another wonderful stay in the future!

10/10 超赞

Julie

团体旅客
满意:清洁度、员工和服务、住宿条件和设施
Nice and clean. Very close to the Beach.
2024 年 3 月入住 1 晚
Manager 于 2024年03月14日 的回复
Thank you for the top rating! We're thrilled to hear that you found our place nice and clean and appreciated its proximity to the beach. If there's anything specific you loved about your experience or any suggestions for improvement, please feel free to share. We look forward to welcoming you back for another wonderful stay in the future!