「Worst customer service experience ever, and the worst host I have encountered.
The property is much farther from the pier than expected, and there was very little water pressure in the shower.
The biggest issue was how the owner handled a pricing error. After our first night, we were overcharged at check-in due to a discrepancy with the price advertised and confirmed online. Instead of taking responsibility, the owner, Rocio, blamed Expedia and the customer.
Rocio then suggested we cancel our...
「Room was clean, plenty of space to unload our clothes and luggage. Owner was very helpful and accommodating. Beds were very comfortable. Hot water can be a bit hit or miss.」
「Here’s a warm, positive hotel review you can post:
⭐⭐⭐⭐⭐
We had a wonderful stay at this hotel! The staff was friendly, welcoming, and always willing to help. The room was clean, comfortable, and well maintained. The location was perfect, making it easy to get around and enjoy the area. I also appreciated the peaceful atmosphere and excellent service throughout my stay. I would definitely stay here again and highly recommend it to anyone visiting the area.」
改變主意預訂可免費取消的酒店
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