「Worst customer service experience ever, and the worst host I have encountered.
The property is much farther from the pier than expected, and there was very little water pressure in the shower.
The biggest issue was how the owner handled a pricing error. After our first night, we were overcharged at check-in due to a discrepancy with the price advertised and confirmed online. Instead of taking responsibility, the owner, Rocio, blamed Expedia and the customer.
Rocio then suggested we cancel our...
「Worst customer service experience ever, and the worst host I have encountered.
The property is much farther from the pier than expected, and there was very little water pressure in the shower.
The biggest issue was how the owner handled a pricing error. After our first night, we were overcharged at check-in due to a discrepancy with the price advertised and confirmed online. Instead of taking responsibility, the owner, Rocio, blamed Expedia and the customer.
Rocio then suggested we cancel our...
Ana