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Zafra Hotel

2.5 star property
Travelers find adventure near Xocomil Waterpark, where refreshing swims and sun-soaked relaxation await in gardens that provide the perfect recharge spot

Choose dates to view prices

The Zafra Hotel captures the region's vibrant spirit through its local breakfast offerings and inviting outdoor pool. Guests appreciate practical amenities like laundry facilities and free self parking, while the helpful staff provides tour assistance for exploring the area.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for King Room

Desk, free WiFi

King Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
LCD TV
Separate bedroom
Private bathroom
Rainfall showerhead
Cable channels
Daily housekeeping
Wardrobe
  • Garden view
  • 140 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Quadruple Room

Desk, free WiFi

Premium Quadruple Room

7.8 out of 10
Good
(9 reviews)

Highlights

Air conditioning
LCD TV
Separate bedroom
Private bathroom
Rainfall showerhead
Cable channels
Daily housekeeping
Wardrobe
  • Garden view
  • 140 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Desk, free WiFi

Family Room

Highlights

Air conditioning
LCD TV
Separate bedroom
Private bathroom
Rainfall showerhead
Cable channels
Daily housekeeping
Wardrobe
  • Garden view
  • 140 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed
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About the area

Located in San Martín Zapotitlán, Zafra Hotel is near the airport. The area's natural beauty can be seen at Quetzaltenango Central Park and Atitlan Volcano, while Xocomil Waterpark and Dino Park are popular local attractions. Church of Saint Peter is another place to visit that comes recommended. Visit our San Martín Zapotitlán travel guide
Map
KM 181.50 Carretera a Quetzaltenango, San Martín Zapotitlán, Retalhuleu, 11003

What's nearby

  • Gran Jaguar Xetulul
    Xetulul Theme Park
    11 min walk - 1.0 km
  • Xocomil Waterpark
    11 min walk - 1.0 km
  • Parque de Aventura Xejuyup
    19 min walk - 1.6 km
  • Dino Park
    10 min drive - 2.2 km

Getting around

  • Retalhuleu (RER)
    26 min drive

Restaurants

  • Kapa Hapa
    7 min walk
  • Restaurante La Hacienda
    5 min walk
  • Pollo Campero
    4 min drive
  • Burguer King Retalhuleu
    4 min drive
  • Cafetos
    7 min drive

About this property

Zafra Hotel

Hotel near Xocomil Waterpark
Located close to Dino Park, Zafra Hotel provides free breakfast (local cuisine), a garden and laundry facilities. In addition to a bar and a restaurant, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool, along with sunloungers
  • Free self-parking
  • A front desk safe, concierge services and tour/ticket information
  • A water dispenser
Room features
All guest rooms at Zafra Hotel include comforts, such as air conditioning, as well as
More amenities include:
  • Bathrooms with rainfall showers
  • 32-inch LCD TVs with cable channels
  • Wardrobes/cupboards, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free local cuisine breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 6:30 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for GTQ 150.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Rollaway bed fee: GTQ 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have any lifts
Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Zafra Hotel Hotel
Zafra Hotel San Martín Zapotitlán
Zafra Hotel Hotel San Martín Zapotitlán

Frequently asked questions

Does Zafra Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 10:00 PM.

Is Zafra Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Zafra Hotel?

Self-parking is free at this property.

What time is check-in at Zafra Hotel?

Check-in start time: 3:00 PM; check-in end time: 9:00 PM. After-hours check-in is not available.

What time is check-out at Zafra Hotel?

Checkout is at noon.

Where is Zafra Hotel located?

Situated near the airport, this hotel is 0.6 mi (1 km) from Xocomil Waterpark and 1.2 mi (2 km) from Dino Park. Quetzaltenango Central Park is 30.5 mi (49.1 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Zafra Hotel Reviews

8.0

Very good

8.2

Cleanliness

7.8

Amenities

8.2

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 37 out of 94 reviews
Rating 8 - Good. 29 out of 94 reviews
Rating 6 - Okay. 16 out of 94 reviews
Rating 4 - Poor. 6 out of 94 reviews
Rating 2 - Terrible. 6 out of 94 reviews

Reviews

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodation was good, friendly staff.
Stayed 4 nights in Jun 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice for visiting Xocomil

We enjoyed our 2-night stay at Zafra. It’s located very close to Xocomil, where we went on Saturday. The included breakfast was good. We would do it again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Helmut

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay if you’re visiting the amusement parks
Stayed 1 night in Nov 2024

8/10 Good

Carol .

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property over all is clean. The food at the restaurant was also very good. The maintenance is lacking a little The drainstop in our bathroom shower was broken, and the tile floor was uneven, so the water puddles. The staff is very courteous and helpful.
Stayed 2 nights in Dec 2024

8/10 Good

Elian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was really nice in appearance. The pool had the perfect temperature for when we went in at 7pm. The pool was clean as well as the rooms. The rooms were comfortable but lacked hair conditioning and body wash/shampoo separation. The parking was extremely convenient because the are situated in front of the rooms. The breakfast included with the stay consisted of a classical Guatemalan breakfast which was excellent and the service a 10 of 10. In overall, great place and very close to Irtra parks.
Stayed 1 night in Jul 2024

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Dec 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place, clean and excellent WiFi service
Stayed 1 night in Sep 2022

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like quiet, safe place and parking area, add Staff personnel very well.
Stayed 2 nights in Apr 2023

8/10 Good

Cynthia

Liked: Staff & service
Good hotel and location, but could improve in cleaning of showers. Food very good.
Stayed 2 nights in Jul 2022

8/10 Good

Rosa

Liked: Staff & service
Restaurante
Stayed 1 night in Feb 2024

8/10 Good

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They need to have a security at entrance of hotel. In my stay it wasn't door always open . Office front desk other area.
Stayed 1 night in Apr 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel for Price and location

Great little hotel close to the theme parks and attractions. It was very clean and the staff super friendly. Celest, who works in the restaurant was really engaging and friendly. Food was delicious and breakfast was a great way to start the day of exploring the area. For the price and location this is a great option. Rooms are clean and tidy, noise from the road and bar is noticiable but usually quietens down around 2300.
Spacious room and very clean
Stayed 3 nights in Jan 2023

10/10 Excellent

Xiomara

Liked: Cleanliness, staff & service, property conditions & facilities
Very Good
Stayed 1 night in Apr 2024

10/10 Excellent

Esteban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jan 2025

6/10 Okay

David

It's functional but nothing more.
Stayed 3 nights in Sep 2024

8/10 Good

claudia

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Room smelled
Stayed 1 night in Apr 2024

8/10 Good

Telma

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The wi fi wasn’t in the tv and we can’t install
Stayed 1 night in Apr 2025

4/10 Poor

Daniel

Disliked: Cleanliness, amenities
Worst wifi i ever had in any hotel experience also the place was having fumigation done at 6 am waking me up and made me change rooms midway through my stay only water you can drink cost you 10Q for 500ml which is overpriced borderline thievery
Stayed 2 nights in Aug 2023

2/10 Terrible

Brandon

Disliked: Staff & service, amenities, property conditions & facilities
Bad
Stayed 1 night in Sep 2022

8/10 Good

kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Pool Is for small children not adults. Wifi is slow and sometimes does not work
Stayed 1 night in Aug 2022

4/10 Poor

Felix

Disliked: Cleanliness, amenities, property conditions & facilities
The mattresses are of very poor quality, they are extremely hard, and it is impossible to get any rest. The pillows smell bad, the bedside lamp has an exposed wire, and I got quite an electric shock that I will always remember. The showerhead is damaged and sprays water everywhere. The liquid soap in the shower is of very poor quality. The white tablecloths in the restaurant are dirty and smell bad. The parking is limited—one night, I arrived at 11 PM to sleep and couldn't find a parking spot. When I complained at the reception, they told me to park my car sideways in front of the reception. They also mentioned that the problem is that some guests rent a single room but arrive with 3-4 cars, leaving others without parking. It was not a good experience at this hotel; I couldn't get any rest during the two nights I stayed there.
Stayed 3 nights in Mar 2025

2/10 Terrible

Jorge

Liked: Cleanliness, property conditions & facilities
Malos entendidos con la aplicación de Expedía. Hotel muy bien
Stayed 1 night in Jan 2026

6/10 Okay

MARGIE

Liked: Cleanliness, amenities, property conditions & facilities
Bueno todo estuvo excelente pero se nos quiso cobrar una tapa de baño que no quebramos no por el dinero que pudimos haberlo pagado sino porque sé nos acusaba de algo que no hicimos así que, revisen bien la habitación antes de entrar sus cositas y tome fotos para que no tenga la experiencia nuestra. Ellos tomaron en cuenta que no la pagamos y agradecemos eso pero no quita que perdimos 30 minutos resolviendo la situación cuando teníamos un viaje de 4 horas conociendo el tráfico en Guatemala. Pero todo excelente
Stayed 1 night in Dec 2025

6/10 Okay

RUTH

Liked: Cleanliness, staff & service
Falta un poco de habitaciones confortables a las camas respaldo de cama, y otros detalles
Stayed 1 night in Nov 2025

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
el lugar fue muy accesible, estblacimiento muy limpio
Stayed 1 night in Oct 2025