Santa Rosa Family Hotel

"This hotel was by far the worst hotel I've ever been. Overall disgusting. The 2nd floor where I stayed at that floor stunk like Marijuana, it was horrible. I called down to the front desk and they told me that they couldn't do anything about and they can not knock on the doors from where it was coming from. In the morning I notice that the toilet was leaking water from the cracks of the bottom of it every time I flushed. A few of the towels there were stained and worn out. The breakfest was horrible. Everything about it was horrible. I spoke to the manager on site, her name was Jasmine and all she had to offer was a measly $17 refund. Never again at this run down hotel. "

"Everything was great, except one of the “possibly” franchise owners outside by the lobby doors, cleaning his toenails."

"No hot water. Room lighting was terrible. Mismatched towels. Hallway smelled like food. Trains come by all night."

"We had a single King-bed/ non-smokers room that was neat & clean; shower was hot; breakfast was adequate but nothing to go out of your way for! Well worth the sleep on the long-haul from Dallas, Tx., to Pagosa Springs, CO.!"

"Great, clean property that is newly remodeled and the staff is great too! Highly recommend. "

"Great property. We thought the pet area was really nice. We were helped by Mike Salazar and he was super helpful and friendly. The king suite is really large and very nice. The property was renovated a couple of years ago and is really set up well."

"My grandsons really enjoyed the swimming pool & the game room. It was very comfortable."

"The box dpring mattress was cresky and sagging in the middle, the bathrom sink is old and cracked, the front door had been broken in and was warped st the bottom left."

"Did not use. Room very nice, clean. Excellent staff interaction. Nice hot breakfast."