Santa Rosa Island Luxury Hotel

"We did book our room under the impression that we had a private beach, balcony, and bayfront view. The private beach area is very small, no balcony just your typical top floor walkway at a regular hotel that everyone has access to, && view is ok “bay front view” here isn’t your typical idea pictured when you usually book at other hotels on the beach. Only small minor complaints fr. Our housekeeper ms Toby was very friendly, professional, organized, and kept our room as if no one ever checked into it (in other words very clean and fresh towels, linen etc.) when we checked in around 8pm a lady named Felicia greeted us and during this time she was alone and very busy from current guest, others checking in as well and also calling front desk. She never got overwhelmed continued to help us book our stay another day longer, had one of the best attitudes I’ve came across in a veryyyy LONG time from a hotel front desk! Ms Felica was outgoing, sweet, funny, patient, knowledgeable and all together one of the best interactions I’ve had while checking into a hotel (as myself and my husband travel for work across country) we will definitely return for great hospitality because of Ms Toby (housekeeping) and Ms Felicia (Frontdesk) Thank yall "

"Fabulous hotel on the beach and walking distance to restaurants "

"We had the best experience at this hotel. Our room was gulfside with an amazing view. The rooms are okay, you are definitely paying for the view and area not the room. The furniture is older but the room was cleaned daily. Walking distance from the Boardwalk and only a 15-20 minute drive to Destin. One downside was the parking fee, we paid $1,200 for 4 nights plus $15.00 per night parking and daily resort fees. I would've thought parking would be free being that you are already staying there but oh well. We had fun! We will 💯 be coming back. Thank you for the experience."

"This Marriot property desperately needs updating. Our room and the hall smelled of mildew and foot odor. The a/c was loud and did nothing to remove the humidity from our room. The one time during our 4 night stay that I requested housekeeping at the front desk, they did not come."

"They never came to clean our room. We came on Tuesday and checked out on Friday. We had no towels and had to keep going to get towels. You shouldn’t have to clean your own room. I bought some items to clean the bathroom. We let housekeeping know that we needed our room cleaned and she never came back "

"After reading the reviews I was a little hesitant on staying here but it was everything we were looking for so I bit the bullet.. Here’s my honest review.. First off the hotel is older the common areas are beautiful and Kathy at the front desk was fabulous! We got a room on the gulf side with a beautiful view. The room itself is dated they did “remodel” however it still shows its age. Room service only comes every other day of your stay for whatever reason they didn’t come the day before our last day and we needed towels and toilet paper. I asked for someone to come and no one did unfortunately so I do feel there is some need for some customer service improvement. The pool closest to the hot tub is supposed to be to be heated and it most definitely isn’t. Both pools were pretty cold. There are large games also for the kids to play and lots of sitting areas. There are two restaurants on site and we did order from both of them one did put our order thru multiple times so just make sure that dosent happen to you. This hotel has its own access to the beach, chairs are available for rent ($50 a day) there is a resort fee of $100 that includes parking and a $25 food credit per day except the day you leave. Overall this place was good for our trip. We all had a great time!"

"Yes"

"Did not have an ocean view this time but street view is not bad. Room was clean, quiet and comfortable. Very nice bed and pillows"

"Amazing view and amazing warm pool even in fall"