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马耳他火山概念

4.0 星住宿

La Maltese Caldera Concept

选择日期以查看价格

点评

7.6/10
不错

热门服务设施

  • 游泳池
  • 含早餐
  • SPA
  • 可带宠物
  • 免费 Wi-Fi
  • 空调

客房选择

可用的客房筛选条件
显示 12 种房型中的 12 种

显示Superior Double Room Semi Private Pool - Inland View的所有照片

高档床上用品、迷你吧、客房内保险箱、遮光窗帘

Superior Double Room Semi Private Pool - Inland View

  • 城市景观
  • 258 平方英尺
  • 可容纳 2 人（按实际入住人数收费）
  • 1 张双人床
  • 免费 Wi-Fi

显示蜜月套房, 热水浴缸, 海景 (Caldera View)的所有照片

蜜月套房, 热水浴缸, 海景 (Caldera View) | 高档床上用品、迷你吧、客房内保险箱、遮光窗帘

蜜月套房, 热水浴缸, 海景 (Caldera View)

  • 海景
  • 258 平方英尺
  • 可容纳 2 人（按实际入住人数收费）
  • 1 张双人床
  • 免费 Wi-Fi

显示Prestige Suite Outdoor Hot Tub Caldera View的所有照片

Prestige Suite Outdoor Hot Tub Caldera View | 高档床上用品、迷你吧、客房内保险箱、遮光窗帘

Prestige Suite Outdoor Hot Tub Caldera View

  • 海景
  • 484 平方英尺
  • 2 间卧室
  • 可容纳 4 人（按实际入住人数收费）
  • 2 张大床
  • 免费 Wi-Fi

显示套房, 热水浴缸, 海景 (Master - Caldera View)的所有照片

套房, 热水浴缸, 海景 (Master - Caldera View) | 客厅 | 32-英寸智能电视 （配备数码频道）、电视

套房, 热水浴缸, 海景 (Master - Caldera View)

8.0 分，满分 10 分
非常棒
(1 条点评)
  • 海景
  • 1076 平方英尺
  • 2 间卧室
  • 可容纳 4 人（按实际入住人数收费）
  • 2 张双人床
  • 免费 Wi-Fi

显示家庭别墅, 私人游泳池, 海景的所有照片

高档床上用品、迷你吧、客房内保险箱、遮光窗帘

家庭别墅, 私人游泳池, 海景

  • 海景
  • 1346 平方英尺
  • 2 间卧室
  • 可容纳 7 人（按实际入住人数收费）
  • 2 张双人床和 2 张双人沙发床
  • 免费 Wi-Fi

显示Deluxe Apartment, Sea View (Caldera View)的所有照片

Deluxe Apartment, Sea View (Caldera View) | 高档床上用品、迷你吧、客房内保险箱、遮光窗帘

Deluxe Apartment, Sea View (Caldera View)

  • 海景
  • 645 平方英尺
  • 1 间卧室
  • 可容纳 4 人（按实际入住人数收费）
  • 1 张大床
  • 免费 Wi-Fi

显示小型套房, 热水浴缸 (Caldera View)的所有照片

小型套房, 热水浴缸 (Caldera View) | 高档床上用品、迷你吧、客房内保险箱、遮光窗帘

小型套房, 热水浴缸 (Caldera View)

  • 海景
  • 258 平方英尺
  • 可容纳 2 人（按实际入住人数收费）
  • 1 张大床
  • 免费 Wi-Fi

显示Premiere Suite Outdoor Hot Tub Caldera View的所有照片

Premiere Suite Outdoor Hot Tub Caldera View | 门厅

Premiere Suite Outdoor Hot Tub Caldera View

  • 海景
  • 1076 平方英尺
  • 2 间卧室
  • 可容纳 4 人（按实际入住人数收费）
  • 2 张大床
  • 免费 Wi-Fi

显示Two Bedroom Suite with Inland View - Private Pool的所有照片

高档床上用品、迷你吧、客房内保险箱、遮光窗帘

Two Bedroom Suite with Inland View - Private Pool

  • 城市景观
  • 538 平方英尺
  • 可容纳 4 人（按实际入住人数收费）
  • 2 张大床
  • 免费 Wi-Fi

客房

  • 可容纳 10 人（按实际入住人数收费）
  • 免费 Wi-Fi

客房

  • 可容纳 10 人（按实际入住人数收费）
  • 免费 Wi-Fi

客房

  • 可容纳 10 人（按实际入住人数收费）
  • 免费 Wi-Fi
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街区简介

马耳他火山概念位于圣托里尼岛。伊亚城堡和古锡拉是著名地标，前往圣托里尼火山口和卡马利海滩可欣赏当地自然景观。Oia日落和海事博物馆同样值得参观。您可就近选择划皮艇和水肺潜水，尽情体验该地区的水上游乐活动，或者还可选择山地骑行和骑马，体验优美的户外风景。访问我们的圣托里尼岛旅行指南
地图
Imerovigli Area, Santorini, South Aegean, 84700

附近有什么？

  • 圣托里尼火山口
    圣托里尼火山口
    步行 2 分钟 - 0.2 公里
  • 费拉中心广场
    费拉中心广场
    车程 3 分钟 - 3.1 公里
  • 费拉到奥伊亚的步行路线
    步行 9 分钟 - 0.8 公里
  • 圣尼古拉奥斯
    步行 10 分钟 - 0.9 公里
  • 斯瑞亚史前博物馆
    车程 3 分钟 - 3.1 公里

周边介绍

  • 圣托里尼国家机场 (JTR) - 16 分钟车程

餐厅

  • Volkan on the Rocks
    步行 19 分钟
  • Aegean
    步行 4 分钟
  • Καφέ της Ειρήνης (Irini Cafe)
    步行 20 分钟
  • Mama Thira
    步行 15 分钟
  • 4 Seasons Restaurant
    步行 3 分钟

住宿简介

马耳他火山概念

  • 圣托里尼火山口附近的高档酒店
  • 不妨入住马耳他火山概念，享受免费即点即煮早餐、机场班车和池畔酒吧吧！犒劳一下自己，享受身体磨砂、深层组织按摩或指（趾）甲修剪和护理等水疗中心服务。所有住客均可使用免费房内 WiFi，以及露台和咖啡店/咖啡馆。
  • 您还可获享以下礼遇：
    • 室外游泳池配备日光浴躺椅
    • 自行车租赁、往返机场班车（收费）和快速退房
    • 快速入住、大堂咖啡/茶和婚庆服务
    • 行李员/门卫服务、直升机/固定翼飞机观光和前台保险箱
  • 客房特色
  • 马耳他火山概念的所有客房均配有高档床上用品和空调等舒适设施/服务，还有免费 WiFi和保险箱等设施/服务。
  • 更多客房便利设施/服务还包括：
    • 浴室配备名牌洗护用品和淋浴设施
    • 32-英寸智能电视，带数码频道
    • 备有家具的阳台或露台、衣柜/壁橱和咖啡机/冲茶器

同类型住宿

尊荣套房 | 客房景观
La Maltese庄园
Santorini
  • 游泳池
  • SPA
  • 免费 Wi-Fi
  • 餐厅
8.6 分，总分 10，超赞，60 条点评
新价格 HK$1,098
总价 HK$1,382
含税款和其他费用
8 月 20 日 - 8 月 21 日
La Maltese庄园
对比同类住宿

住宿服务设施

网络

  • 所有客房提供：免费 Wi-Fi
  • 部分公共区域提供：免费 Wi-Fi

停车设施和交通

  • 店内不提供停车位
  • 免费在店外提供停车位
  • 提供路边停车位
  • 往返机场班车（收费）

餐饮

  • 每日 08:00 至 11:00 提供免费即点即煮早餐
  • 1 家酒吧/酒廊
  • 1 家咖啡店/咖啡馆
  • 1 间池畔酒吧
  • 公共区域提供咖啡和茶

休闲活动

  • 1 个室外泳池
  • 帆船运动
  • 钢琴
  • 可租用小型摩托车/轻便摩托车
  • 室外游泳池（住客可使用）
  • 直升机/固定翼飞机观光
  • 自行车租赁

便利设施

  • 24 小时前台服务
  • 礼品店/报摊
  • 前台提供保险箱
  • 洗衣设施
  • 行李寄存

住客服务

  • 干洗/洗衣服务
  • 观光和订票协助
  • 婚庆服务
  • 客房清洁（每日）
  • 礼宾服务
  • 行李员/门卫
  • 夜床服务

室外

  • 池畔躺椅
  • 露台
  • 沙滩毛巾

SPA

  • 房内按摩服务
  • 美甲/修脚
  • 面部护理
  • 身体磨砂
  • 深层组织按摩
  • 体膜护理

无障碍设施

  • 如果您需要特殊无障碍设施，请在预订成功后，使用收到的预订确认信息与住宿联系。
  • 方便轮椅进出的餐厅
  • 方便轮椅进出的登记处
  • 方便轮椅进出的礼宾接待处
  • 轮椅可通行（可能有限制）
  • 无电梯

其他

  • 2 层楼
  • 2 栋建筑
  • 建于 2001 年
  • 接待大厅
  • 禁止吸烟
  • 宴会厅

客房服务设施

卧室

  • 高档床上用品
  • 遮光窗帘

浴室

  • 吹风机
  • 肥皂
  • 淋浴
  • 名牌洗护用品
  • 私人浴室
  • 提供毛巾
  • 拖鞋
  • 卫生纸
  • 洗发水
  • 牙刷和牙膏
  • 浴袍

娱乐

  • 32 英寸可收看数字频道的智能电视

餐饮

  • 咖啡壶/茶具
  • 客房送餐服务
  • 迷你吧
  • 免费瓶装水
  • 意式浓缩咖啡机

其他

  • 保险箱
  • 电话
  • 隔音客房
  • 恒混控制暖气
  • 空调
  • 提供连通房
  • 外侧走廊入口
  • 熨斗/熨衣板（按要求提供）

政策

入住

开始办理入住：14:00；停止办理入住：05:30
提供快速入住服务
住客需年满 18 岁

退房

12:00 之前退房
需付延时退房费
提供快速退房服务

特别入住说明

前台工作人员将在住客到店时接待
住宿提供的信息可以使用自动翻译工具进行翻译

进入方式

前台

宠物

宠物免费入住
欢迎服务类动物，并且免除有关费用

儿童及加床

该住宿恕不允许 16 岁及以下儿童入住。欢迎 16 岁以上的所有住客。
不提供儿童床（婴儿床）。

该住宿接受的付款方式

重要信息

费用

您需要到店支付以下费用。费用可能包含适用的税费：

  • 该城市征收一项税款，并将由住宿接待方代为收取。此税根据季节进行调整，并且可能不必全年都需缴付。可能会有其他免除或扣减税款的情况。如需更多信息，请通过预订确认邮件中的信息联系住宿接待方。
  • 征收城市税：从 11 月 1 日至 3 月 31 日，每间住宿每晚 EUR 3.00
  • 征收城市税：4 月 1 日 - 10 月 31 日，每间住宿每晚 EUR 10.00

这里已包括住宿向我们列出的全部收费项目。

其他项目

  • 需付延时退房费

上面所列内容可能并不完整。这些费用和押金可能不包括税款，并且可能会随时发生变化。

您需知道

可能需收取加人费用，具体费用取决于住宿的政策。
入住时可能需要出示政府核发的身份证件（带照片）和信用卡、借记卡或缴付现金押金，以便于支付其他杂项的费用
特殊要求视入住时的具体情况而定，可能产生额外的费用。不能保证满足特殊要求。
此住宿接待方接受的付款方式有：信用卡、借记卡，以及现金
此住宿拥有阳台、庭院、露台等户外空间，可能不适合儿童入住。如果您有顾虑，我们建议您在到店前联系住宿接待方，以确认他们是否可以为您安排合适的客房

其他注意事项

此住宿场所没有电梯
根据国家规定，在此住宿所作的现金交易不能超过 EUR 500。有关更多详情，请按照预订确认邮件中的信息联系住宿接待方。
09:00 至 18:00 可使用游泳池。
按摩服务需要进行预订，可在到达之前使用预订确认信息上的联系方式与住宿取得联系以进行预订。
此住宿不允许年龄未满 16 岁（含该年龄）的儿童入住。
住宿可提供连通房/相邻房，具体视空房情况而定。住客可通过预订确认邮件中的联系信息向住宿提出要求
附近有建筑物正在施工，施工工程可能会带来一些噪音。
住宿接待方欢迎所有性取向和性别认同的客人（LGBTQ+ 友好）。

常见问题

马耳他火山概念有游泳池吗？

是的，此住宿设有1 个室外游泳池。游泳池开放时间：09:00–18:00。

马耳他火山概念允许宠物入住吗？

是的，此住宿允许携带宠物入住。

停车费是多少？

附近可免费停车。

何时可在马耳他火山概念办理入住？

开始办理入住：14:00；停止办理入住：05:30。

何时可在马耳他火山概念办理退房？

退房时间为 12:00。延迟退房会收取费用。

马耳他火山概念提供前往机场的班车吗？

是的，提供机场班车。按单程收费。

马耳他火山概念的地址在哪里？

此酒店位于圣托里尼岛，步行即可走到阿吉奥斯乔治教堂和圣托里尼火山口。而且，费拉到奥伊亚的步行路线和Skaros Rock (斯卡罗斯巨石像)距离酒店步行不到 10 分钟。

我可以免费取消我的预订并获得全额退款吗？

是的，此住宿部分房价类型提供免费取消服务，因为灵活预订很重要！有关例外或要求的更多详细信息，请查阅我们网站上的住宿取消政策。

点评

关于马耳他火山概念的点评

7.6

还可以

8.0

清洁度

8.0

地点

8.0

员工和服务

7.6

住宿条件和设施
10 分 - 超赞。41 条好评，共有 104 条点评
8 分 - 还可以。31 条好评，共有 104 条点评
6 分 - 一般。13 条好评，共有 104 条点评
4 分 - 很差。6 条好评，共有 104 条点评
2 分 - 糟糕。13 条好评，共有 104 条点评

点评

已验证

10/10 超赞

Cristopher G

满意：清洁度、员工和服务、服务设施
good place to stay
2024 年 11 月入住 7 晚
已验证

10/10 超赞

Luis

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The hotel is very nice and in my opinion it has the best view of all Santorini. The personal is very nice. The breakfast could improve a bit, since it is a 4 star hotel. I would really recommend to stay in this hotel if you are looking for a nice view and quiet place.
2024 年 10 月入住 2 晚
已验证

10/10 超赞

Barri

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent location with stunning views. Excellent attentive staff, especially Costa the manager. Th room is huge and beautiful with tiles floor. Hot tub in the front. Great breakfast. I would stay there again in a heart bit.
2023 年 9 月入住 5 晚
已验证

8/10 不错

Rachel

满意：清洁度、员工和服务、住宿条件和设施
The property was incredible, the views were amazing, the staff was incredibly helpful and accommodating, the only downfall was the busy restaurant in front of the rooms, hard to enjoy a peaceful night in the hot tub with a restaurant right in front, otherwise I highly recommend all of it. The hotel is set very well in the middle of the island and I was able to get around the whole island in 3 days
2024 年 5 月入住 3 晚
已验证

10/10 超赞

Victoria l

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Our stay was great. Went with my husband and we booked the room with the master caldera view. The hot tub was great and we asked them clean it before we got in. They did it with no hesitation. The only downside was the restaurant at the hotel being pricey but you have an amazing view and the staff was so welcoming. Would recommend this hotel for couples and families
2024 年 5 月入住 3 晚
已验证

6/10 一般

Sharmil

满意：住宿条件和设施
The property has awesome view of Caldera. Standard Room Suite was basic given it was rated 4 stars. Shared pool did not have any umbrella or covering above to protect from sun and enjoy in the day time. Great breakfast, out door lounge, and view of the caldera.
2023 年 9 月入住 2 晚
已验证

8/10 不错

Miss G

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Nice view

What a view... That is predominantly what you are paying for here but it is stunning! The prices in the budda bar are over inflated so best to find other places to eat and drink! Breakfast choice was good and room was spacious and cleaned daily but definitely not 5 star in our experience 🌟🌟🌟
2023 年 8 月入住 7 晚
已验证

10/10 超赞

Tuan

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Everything
2023 年 10 月入住 4 晚
已验证

10/10 超赞

Aileen

满意：清洁度、员工和服务、住宿条件和设施
La Maltese was a perfect spot for us. There were 4 of us- 2 moms and 2 16 year old girls. We stayed in from 107. The room was beautiful, big, comfortable, and very clean. We had a beautiful view of the caldera. The hotel was centrally located- perfect location. It was walking distance to Fira (about 20 min). There were many places to go out to eat around the area. At night, the girls would sit in the jacuzzi. The breakfast at the restaurant that came with the room was delicious- a lot to choose from. The host/hostess of the hotel was so helpful, called a cab for us when needed, gave suggestions on where to visit, etc. I would definitely stay again.
2023 年 6 月入住 5 晚
已验证

6/10 一般

Kristie

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The room was quite a bit older than it appeared in the photos but still beautiful and the view was out of this world! We didn’t expect a blow up soft tub but it was nice and we used it. We booked a room with wifi however did not have wifi in our room at all, the staff were nice and tried to fix it but the honeymoon suit is the furthest away and was a dead zone for data and wifi. I was a little bit disappointed in this staff due to the price but we made the best of it.
2024 年 9 月入住 2 晚
已验证

4/10 较差

Elaina

满意：住宿条件和设施，清洁度
不满意：员工和服务
Most accommodations in Santorini deserve an automatic 5 stars naturally on the view alone! Truly one of the most magical places on Earth. The property itself is so great - high point in Imerovigli with a stunning view and spacious rooms - air conditioned and well maintained. Service could certainly improve - in terms of communication and follow up. We scheduled our car service through the hotel and they were late and difficult to communicate with. They also didn’t communicate before or after booking that the pool has limited hours which seems unusual.
2024 年 6 月入住 2 晚
已验证

10/10 超赞

Romaric

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Je ne comprends pas bien les avis négatifs... L'appartement était très propre, les linges de salles de bain changés tous les jours, le ménage et les les lits faits... situation très calme également. Le personnel est toujours souriant et le manager prend le temps de discuter et de conseiller. Après être allés d'un bout à l'autre de l'île, les points de vue sont magnifiques mais la vue depuis la Maltese est incroyable, pour moi la plus belle vue sur la Caldera. Magnifique. La période de mi octobre à début novembre est idéale : plus de foule, on peut se promener en toute quiétude. Température 23 jour / 17 nuit avec un peu de vent
2024 年 10 月入住 7 晚
已验证

10/10 超赞

Samuel

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Sunset paradise for my girlfriend's birthday

We had a pleasurable stay at La Maltese Concept. Our room (109) had it's own private balcony where the hottub was. It was here where we watched the incredible sunsets from the comforts of our room and as the twilight turned night we glazed at the stars. The room was an adequate size. Big enough to fit two massage beds as requested an hour massage for my girlfriend's birthday. The bathroom was cave-like, but one fault I would have to comment is that the shampoo and conditioner didn't get replenished over our three night stay and the flush sometimes didn't work...but then it did again. Breakfast was included and the continental breakfast served to us at the Buddha-bar was enough to sustain us until lunch. Would stay here again for the views and the quietness compared to places in Fira and Oia.
2024 年 5 月入住 3 晚
已验证

4/10 较差

真实旅客

原本订的房间当天被通知有问题不能入住，说帮我们换去oia有户外按摩浴缸的房间，结果没想到其实是downgrade，房间比我们原本入住的普通房间更便宜，而且开了外面的按摩浴缸整个房间就会一直跳电，投诉要换房，结果问我们要回去住原本那间热水器坏了的房间吗？完全没有帮我们想办法，只叫我们把按摩浴缸关掉
2017 年 10 月入住 2 晚
已验证

2/10 糟糕

Elaheh

不满意：员工和服务
Do not book this place!!! You will feel disrespected and humiliated after your stay. They double book the hotel for guests and weddings at the same time!! Very strange and I don’t know how they get away with this! Basically you pay to use the open area and amenities of the hotel, but every day after 4 PM, they shut down the open area completely, and they won’t even let guess to walk to the lobby. No one will take responsibility for this and they literally ask you to leave the lobby and not interrupt with the wedding!! It’s very frustrating and there’s not much you can do. Remember, if you’re sitting at a nice table outside in your hotel, having a drink and people walk in from outside, staff will come to you and ask you to move and seat elsewhere because other people would want to seat and eat dinner. It’s humiliating in front of other people. I’m writing this because I know people spend money and go to this beautiful island to enjoy their time, and I don’t want what happened to us to happen to anybody else’s. Do yourself a favor and look for another place.
已验证

6/10 一般

Alyssa

满意：员工和服务
Our Family Villa was made up of 2 separate rooms that don't join doors but rather share a balcony area. There were about 2 levels of stairs we had to walk up to our rooftop to enjoy the plunge pool. The plunge pool/jacuzzi was however sharing a glass partition with the behind neighbors who just watched us swim? It was a bit awkward. Well over 100 stairs to reach the lobby. Rooms were not well kept, several appliances in the room that didn't work such as speakers, a phone, a clock. Great price, we didn't stay in the room much however and wouldn't return to be honest.
已验证

10/10 超赞

William

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The property was lovely, with incredible views and a nice setup. Our suite was spacious and had plenty of room for the 4 of us, and had a nice outdoor space. We really enjoyed sitting on the patio and watching the sunset. The staff was very friendly and helpful, and took care of everything we needed. It was pricey but not as much as some neighboring properties, so I thought it was a good value. The location is nice as well -- close to plenty of restaurants and in a central location for getting around the island. I would definitely recommend staying here.
2022 年 7 月入住 1 晚
已验证

8/10 不错

cindy de

满意：清洁度、员工和服务、住宿条件和设施
It was a pleasant experience. The views were stunning. There was a wedding/ party every day at the hotel but it was all very respectfully done and dusted by 11pm. Breakfast was good and housekeeping excellent.
2022 年 5 月入住 7 晚
已验证

10/10 超赞

Kousay

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent location, magnificent views. The suite was lovely, clean and comfortable Most importantly the staff are excellent. The manager Mr Aggelos personally ensured that all needs are met. I would like to thank him and thank all his staff for the great hospitality. Because of his great personality, professionalism and huge efforts to make our stay as pleasant as possible We have enjoyed our holiday and stay in every sense.
2020 年 8 月入住 5 晚
已验证

2/10 糟糕

真实旅客

不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Poor customer service to get a refund. Booking was cancelled due to Covid. They are refusing to give a refund. Do not travel to this place.
2020 年 8 月入住 4 晚
已验证

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The location and views are excellent! The front desk staff and managers were extremely nice, helpful and pleasant! Anita was Amazing! she accommodated all my requests and was very friendly and helpful and knowledgeable! So was the manager Angelo who was very pleasant helpful and friendly! He offered me to stay at the Villas which were brand new he also took me to tour the villas and he even showed me how to download driving directions on Google and use it offline because I didn't have WiFi on the road. Service was a bit slow for breakfast but the staff was very friendly! I will definitely Recommend La Maltese Estate, Buddha Bar Beach in Santorini. Very Good Experience! will stay there again! K
2019 年 9 月入住 4 晚
已验证

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Angelo, Annita, and the entire staff were amazing. Very friendly and proactive to delight their guests and arrange any accomodation or tour of necessary. From the moment we arrived, Angelo made us feel like family in his hotel. Wonderful breakfasts daily with magnificent views. The sea view villas are not walking distance, so the hotel transfers you back and forth, but the wait was never long, and we enjoyed the privacy. Thank you La Maltese!
2019 年 9 月入住 3 晚
已验证

2/10 糟糕

真实旅客

不满意：清洁度、服务设施、住宿条件和设施
The view was the only thing that was worth it. The room I paid for wasn’t given to me and they still haven’t given a good explanation! I was supposed to have a Junior Suite with view and a Hot tub, which are below the main building of the hotel. The pic on the reservation show’s exactly what is below the main building. Instead, I was given a decrepit dirty room, that smelled bad because the walls of the bathroom we’re moldy. The bath leaked everywhere, with rusty handles and vanity tap broken. The bed mattress felt like a box spring was completely uncomfortable. And to make matters worse I wasn’t able to sleep because an electrical beep kept on going on and off all night long and day! The furniture and appliances were dirty. I’ve never experienced such bad service by a hotel, their employees are friendly, but they aren’t truthful, they pretend to not know how i was given such, room. I actually told them they should be ashamed to even rent such room, but you can tell they don’t care. Last night they moved me into another hotel they own, it wasn’t part of the original reservation, which a at first look it looked fine but the sink didn’t drain and it smelled like the sewer and they had ants. I just couldn’t wait to leave this awful place. I do not understand how Buddha Bar can be associated with such a business with such low standards, what a dishonest place! I will review this place on different websites because travellers should be warned. PEOPLE BEWARE!
2019 年 9 月入住 3 晚
已验证

2/10 糟糕

SS

不满意：员工和服务
DO NOT STAY HERE!!! We arrived at the hotel late from the ferry with two small sleepy children and no one was at the front door to help us from the taxi to the lobby. When we entered the lobby the concierge seemed surprised that we were there and called another woman, who then called the manager. The manager came a 1/2 hour later and said (after another 1/2 hour of “checking”), that he couldn’t find our pre-paid reservation and had NO ROOMS. He said he would put us up in another 5 star property but when he got to the hotel it was a much inferior room and resort. I paid $525 per night for a superior caldera room with a hot tub and the room they put me in was $330/night with no view and leaking water everywhere. I was not refunded the difference and all Expedia gave me for the trouble was a $100 coupon as a consolation prize. The hotel is a complete scam and I cannot believe that Expedia does business like this. The manager and his team are con artists.
2019 年 8 月入住 2 晚
已验证

4/10 较差

Rafael

满意：清洁度
不满意：客房舒适度，住宿条件和设施

Propaganda enganosa

O hotel se vende no hoteis.com como 5 estrelas. Não é. O quarto é velho, a cama é um colchão de péssima qualidade em cima de um suporte, o vaso sanitário tem aquela tampa de plástico igual boteco. Pintura do quarto descascando e toda mal feita. A piscina so pode ser usada ate as 18h, pois há um bar no local que nitidamente é a prioridade deles. Ou seja, a vista que é praticamente a única coisa boa que sobra, nao pode ser apreciada de dentro da piscina no horário do por do sol. Resta a varanda do quarto, que pelo menos é aconchegante. Limpeza era boa, e não faltou dignidade na estadia, porém o hotel não parece nem ter 04 estrelas, que dirá 05... Para piorar, no dia do checkout, as 12h em ponto, vieram perguntar se ja estávamos saindo. Não deram nem 15 minutos de tolerância ao horário e nem tiveram a gentileza de perguntar de outra forma, como questionando se precisávamos de alguém para buscar as malas, como era o caso. Para quem espera algo de 03 estrelas com vista para a caldera, até vale a pena. Pelo que a propriedade se vende, acho furada.
2019 年 8 月入住 3 晚