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"The hotel staff is great. I did not catch the woman's name, but she speaks English. When you arrive at the airport, take the elevator to the 2nd floor and exit to section 324, then call the hotel for a free shuttle. It will also take you to the airport when you leave. The hotel is not very far from the airport. It is an older building with 3 floors, so it only has stairs and they are small for people with big feet like mine. Also the hall way is narrow. While the hotel does provide some toiletries, it does not provide bottled water, so bring your own. Also, check your bathroom door, mine did not close so I did not take a shower for fear that the water might leak into the bedroom. The bed was comfortable enough, but it is a box spring, and no mattress, so if you like soft beds, this is not the place for you. It is in an area with many restaurants for dinner, but I did not find any place with breakfast items. The one main thing I did not like was loud talking at 1 a.m. outside my window. I opened it and told them to shut up, they were surprised, but did, other than that it was quiet."

"Rooms were very well maintained and bathrooms were spotless"

"Clean room great breakfast "

"The hotel is not in the most touristy location; however, the staff, and the rooms are super clean. With DiDi, everywhere else in Xi’an is accessible "

"Great hotel. Excellent breakfast ! "

"Great two nights stay, everything was perfect including the staff, the room and loved the modern toilet. Great location too. "

"Staffs were excellent "