Decent accommodation for Cape Verde standards, however, staff very unprofessional and rude.
We did the booking through Hotels.com and it was paid via credit card in advance. When checking out, the employee claimed it is not paid and wanted me to pay it again on the spot. Even made me show my bank statement. This wasted 15 minutes of our time while needing to go to the airport. After some time the employee decided to properly check and realised it's actually paid.
Then when finally checking out, we had to pay some additional stuff we consumed. Same employee claimed the first time my card didn't work so we repeated the payment process. Arrived home only to realise they charged me twice. Reached out to them a week ago, no reply.
Julian
2024 年 1 月入住 1 晚
8/10 还可以
Ignacio
商务旅客
2024年02月2日
满意:清洁度、员工和服务、客房舒适度
Ignacio
2024 年 1 月入住 1 晚
8/10 还可以
Ludovic
2023年12月15日
Ludovic
2023 年 12 月入住 2 晚
10/10 超赞
Mark
2023年09月12日
Mark
2023 年 9 月入住 1 晚
8/10 还可以
Michael
团体旅客, 商务旅客
2023年03月12日
满意:员工和服务
Very friendly staff. The building is a little more run down than my previous stays. The room was clean and orderly. The small pool was dirty and unkempt. Great central location
Michael
2023 年 3 月入住 6 晚
10/10 超赞
julio,pawtucket
2022年12月1日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Muito bom lugar seguro e limpo voltaria outra vez
julio
10/10 超赞
Sylvie
团体旅客
2022年06月16日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Hôtel au top !
Excellent séjour ! Hôtel parfait! Personnel très réactif et à l'écoute.
Sylvie
2022 年 5 月入住 7 晚
8/10 还可以
mark
2022年01月13日
满意:清洁度、员工和服务、住宿条件和设施
Nice hotel but not near beach
Nice hotel and pool facilities. Great breakfast. Rooms very clean. Pillows are not comfortable. Friendly staff
Be aware the photos are misleading this hotel is nowhere near the beach as the main photos suggest. That is a beach bar. The hotel is a 10-25 minute walk away inland
mark
2022 年 1 月入住 5 晚
10/10 超赞
Grace Ann M
与配偶出行
2021年11月8日
满意:清洁度、员工和服务、服务设施
This hotel is a great location in the city center and walking distance to the beach. The breakfast is wonderful with many choices of food. Outdoor spaces are very relaxing.