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Europe Hotel

5.0 star property
Luxury hotel with full-service spa and bars/lounges

Choose dates to view prices

Photo gallery for Europe Hotel

Garden
1 bedroom, premium bedding, pillow-top beds, minibar
Interior
Front of property
Front of property
Europe Hotel in Old Town Sarajevo offers a refined escape. Book hydrotherapy or massage treatments at the spa, dine at the on-site restaurant, or sip drinks at two bars. Enjoy free in-room WiFi and rooftop views of the historic district.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Parking available
  • Spa
  • Gym
The current price is HK$1,038
HK$1,242 total
includes taxes & fees
14 Nov - 15 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Apartment, City View

City view

Deluxe Apartment, City View

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
  • 431 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Royal Penthouse, City View

1 bedroom, premium bedding, pillow-top beds, minibar

Royal Penthouse, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
2 bedrooms
  • 969 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Double Room Single Use, City View

TV

Deluxe Double Room Single Use, City View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
Premium bedding
  • 323 sq ft
  • 1 bedroom
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Double Room, City View

TV

Deluxe Double Room, City View

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow-top bed
Separate bedroom
  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room, City View

1 bedroom, premium bedding, pillow-top beds, minibar

Superior Twin Room, City View

8.8 out of 10
Excellent
(5 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
Premium bedding
  • 323 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Twin Beds
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About the area

Map
Vladislava Skarica 5, Sarajevo, 71000

What's nearby

  • Latin Bridge - 2 min walk - 0.2 km
  • Gazi Husrev-Beg Mosque - 2 min walk - 0.2 km
  • Baščaršija Džamija - 3 min walk - 0.3 km
  • Sebilj Fountain - 5 min walk - 0.5 km
  • Sarajevo City Hall - 7 min walk - 0.6 km

Getting around

  • Podlugovi Station - 34 min drive
  • Sarajevo (SJJ-Sarajevo Intl.) - 26 min drive

Restaurants

  • ‪Tesla Pub - ‬1 min walk
  • ‪Deco Bar - ‬1 min walk
  • ‪Aščinica ASDŽ - ‬2 min walk
  • ‪Downtown - ‬2 min walk
  • ‪City Pub - ‬1 min walk

About this property

Europe Hotel

Luxury hotel located in Old Town Sarajevo
Take advantage of a rooftop terrace, a garden and a hair salon at Europe Hotel. Indulge in a facial, a massage and a body treatment at the on-site spa. The on-site restaurant offers breakfast, brunch, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and 2 bars.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Self-parking (surcharge), a round-trip airport shuttle (surcharge) and express check-out
  • Express check-in, tour/ticket information and a gift shop
  • Multilingual staff, massage treatment rooms and a front desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All 160 rooms feature comforts, such as 24-hour room service and premium bedding, as well as perks, such as air conditioning and separate sitting areas.
More conveniences in all rooms include:
  • Bathrooms with baths or showers and free toiletries
  • TVs with cable channels
  • Wardrobes/cupboards, separate sitting areas and daily housekeeping

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Swissotel Sarajevo

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 363 reviews
The price is HK$2,138
HK$2,547 total
includes taxes & fees
3 Nov - 4 Nov
Swissotel Sarajevo

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Secured, covered parking on site (EUR 13 per day)
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hydrotherapy
  • In-room massages
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Low-height counter and sink
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1882
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 January to 5 January, EUR 2.05 per person, per night
  • A tax is imposed by the city: From 6 January to 30 June, EUR 1.53 per person, per night
  • A tax is imposed by the city: From 1 July to 31 August, EUR 2.05 per person, per night
  • A tax is imposed by the city: From 1 September to 24 December, EUR 1.53 per person, per night
  • A tax is imposed by the city: From 25 December to 31 December, EUR 2.05 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 15.35 per vehicle (one way)
  • Covered self-parking fee: EUR 13 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Europe Hotel Sarajevo
Europe Sarajevo
Europe Hotel Hotel
Europe Hotel Sarajevo
Europe Hotel Hotel Sarajevo

Frequently asked questions

Does Europe Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Europe Hotel?

As of 2 Nov 2025, prices found for a 1-night stay for 2 adults at Europe Hotel on 14 Nov 2025 start from HK$1,037.7, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Europe Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Europe Hotel?

Self-parking is available for EUR 13 per day.

What time is check-in at Europe Hotel?

Check-in begins at 2:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Europe Hotel?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does Europe Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 15.35 per vehicle applies.

Where is Europe Hotel located?

Located in Old Town Sarajevo, this luxury hotel is steps away from Ferhadija Mosque, Despic House and Ferhadija Street. Sarajevo 1878–1918 and Latin Bridge are just steps away.

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Reviews

Europe Hotel Reviews

8.0

Very good

8.4

Cleanliness

9.4

Location

8.2

Staff & service

7.6

Eco-friendliness

7.6

Property conditions & facilities
Rating 10 - Excellent. 138 out of 346 reviews
Rating 8 - Good. 119 out of 346 reviews
Rating 6 - Okay. 53 out of 346 reviews
Rating 4 - Poor. 22 out of 346 reviews
Rating 2 - Terrible. 14 out of 346 reviews

Reviews

10/10 Excellent

Eldina

Liked: Amenities
Nice location. Old hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Nice people Decent room
Stayed 2 nights in Mar 2024

10/10 Excellent

Jovan

Liked: Cleanliness, staff & service, property conditions & facilities
Hospitality, downtown is nice and the restorants are fine.
Stayed 3 nights in Nov 2024

10/10 Excellent

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Classic hotel, well worth a stay

Very nice, newly built room, efficient aircon, big bathroom, very clean. Nice staff, great breakfast and a very nice outdoor bar. CMA only recommend!
Stayed 2 nights in Jul 2023

10/10 Excellent

Torbjoern

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The lunch box I received when going to the airport at 4.00 in the morning was very much appreciated! Excellent service!
Stayed 3 nights in May 2023

8/10 Good

MOHAMMED

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is good (not very) in general
Stayed 10 nights in Jul 2023

8/10 Good

0lga

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very nice. Everyone was very helpful excep the the man at the check out who was grumpy he didn't not make a attempt to help me with
Stayed 1 night in Mar 2024

6/10 Okay

Enes

Liked: Staff & service
Hotel facility need upgrades. Beds were not comfortable, having issue closing the door.
Stayed 3 nights in Aug 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service
The location is absolutely perfect and the hotel is elegant, quiet, dignified - a taste of Europe as it should be. The dining room, which is also a grand cafe open all day, is one of the most beautiful rooms in Europe and the food and service are superb. The rooms are very spacious, the bathroom is first rate - large tub plus large show, bidet, etc. And the rooms are completely quiet - no street noise - and they are serviced beautifully. WiFi works great. The Spa, however, is not great: the pool is open, but you have to phone 30 minutes in advance to use the sauna, and massage was booked up (they need more staff!). No steam room, apparently, and the exercise room is quite small.
Stayed 3 nights in Sep 2022

6/10 Okay

Radovan

Liked: Cleanliness
Disliked: Property conditions & facilities
The part I didnt like us that I called and ask if spa is in the price before booking room. When I arrived I asked about spa I was told I have to pay for spa. I thought it was misunderstanding i went to spa and ask if it is included if it is ok to go. The man said its ok but need to turn out sauna. Sauna didnt get warmed up and I had to leave. Before leaving he charged me for Sauna. Otherwise all was great
Stayed 2 nights in Aug 2024

4/10 Poor

Wayne

Liked: Staff & service
Disliked: Property conditions & facilities
The lobby is boring and unwelcoming looking. The elevator is hard to see tucked in a corner and recessed. The reception desk looks like something for an office, low to the floor were employees sit at the desk. The desk has no interesting design. The colors/wood paneling are dark and depressing and are found throughout the room hallways which are extremely dimly lighted. The connected Becka Kafana Viennese cafe is beautiful, has good food, including pastries, coffee and service and prices are low, but is generally empty. I guess it's too traditional and upscale looking for people. The outdoor dining area is very large, pleasant and casual and looks at the ruins of a wall and the old shopping gallery building. It has a very limited evening menu so I went to the cafe.
Stayed 3 nights in Jul 2023

10/10 Excellent

Rolf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ruhig
Stayed 5 nights in Oct 2025

8/10 Good

Jo

Liked: Staff & service, property conditions & facilities
Prima gelegen hotel op de grens van het ottomaanse en Habsburgse deel van Sarajevo. Eigen garage. Behulpzaam aan de receptie. Maar vooral heel leuk terras buiten: stijlvol, populair bij niet hotelgasten en lekkere kaart om iets te eten
Stayed 2 nights in Sep 2025

8/10 Good

Meliha

Liked: Cleanliness, staff & service, property conditions & facilities
Ist in Ordnung
Stayed 1 night in Jul 2025

6/10 Okay

Phyllis

Disliked: Property conditions & facilities
This should not be a 5 star hotel! I’ve stayed in better 3 star. Dated decor that is shabby and in need of upgrades and maintenance. A door that stuck on the carpet. Wonky wardrobe doors, spider webs, heavily worn carpet, a sharp lip to enter the bathroom. This star rating needs to change. The spa was unmanned. No towels and only the sauna on - the steam room didn’t look like it had been on for weeks.
Stayed 2 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were nice and the breakfasts were great. Staff was very friendly and helpful when needed. I would definitely stay here again.
Stayed 4 nights in Dec 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort

It's fine. Not a 5 star hotel. I'd rate it 3.5.

I checked in and nobody said anything about the A/C being broken. Room was hot. I was told to just open windows. My room was above a bar across the street. I had to use ear plugs and could still hear the bar late into the night. They didn't have separate sheets, just a comforter/duvet. I had to take the sheet off that due to the heat.
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Disliked: Staff & service

Overrated and Mediocre

Definitely not up to our expectations. Hotel Europe is rated as being 5 star, however the service and breakfast was mediocre. The heating was not working in our room and couldn’t be fixed. We booked for 2 adults, yet were only provided one teabag and one sachet of coffee daily. The only positive aspect is the location which is excellent.
Stayed 2 nights in Oct 2024

10/10 Excellent

Dusan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charm of old design and paintings on the walls. Staff was excellent too.
Stayed 5 nights in Oct 2024

8/10 Good

Arjan

Liked: Cleanliness, staff & service, amenities
Hotel is a bit dated and rooms are very warm...but clean and good people.....size of the rooms is enormous!
Stayed 2 nights in Oct 2024

10/10 Excellent

Claudia

Liked: Cleanliness, property conditions & facilities
Leider wird in der Bar und dem Restaurant geraucht, was mehr als störend ist. Ab 22.00 bekommt man in der Bar nichts mehr zu trinken! Und das in einem 5 Stern Hotel!
Stayed 2 nights in Sep 2024

6/10 Okay

Lejla

Not what I expected. First room had no electricity. They moved us to another room. It had electricity but the shower was not working. There was a tub available as well, but not everyone can climb over the tall tub. Once we checked out we were told parking was extra . That was disappointing. Breakfast is included and it was 10 out of 10 ! Staff is friendly . Rooms are nice size . Overall its an old hotel, it could be improved with remodeling.
Stayed 2 nights in Sep 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Lovely hotel. The Viennese cafe is beautiful. The cafe and the bar are really good value for money, not the usual hiked up hotel prices. The corridors have a nice decor and the rooms are nice. I had a great view overlooking the garden and the Gazi Husrev-beg Mosque which was lit up nicely at night. Rooms have an extra bit of security when you go out - you get a standard key lock as well as digital card entry.
View from my room
Viennese cafe
Bosnian coffee
Stayed 1 night in Sep 2024

10/10 Excellent

Jasmina

Liked: Cleanliness, amenities
It's very convenient location, walkable and safe.
Stayed 1 night in Aug 2024

4/10 Poor

Philipp

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nicht zu empfehlen!

Das Hotel Europe in Sarajevo war einst eine der besten Adressen der Stadt, eine wahre Perle, die für ihren exzellenten Service und ihr luxuriöses Ambiente bekannt war. Leider hat das Haus seitdem deutlich nachgelassen. Es wurden schon seit längerer Zeit keine Investitionen mehr getätigt, was sich deutlich im Zustand des Hotels zeigt. Abgenutzte Möbel, fleckige Teppiche und veraltete Einrichtungen dominieren das Bild. Das Personal selbst ist größtenteils bemüht und freundlich, jedoch kann es die gravierenden Schwächen des Managements nicht ausgleichen. Einziger Lichtblick und Grund für den Aufenthalt im Hotel Europe war die hoteleigene Parkgarage. Sie bietet eine bequeme Parkmöglichkeit in der Innenstadt. Dies allein rechtfertigt jedoch nicht die vielen Kompromisse, die man als Gast in Kauf nehmen muss.
Stayed 2 nights in Jul 2024