2/10 糟糕
真实旅客
与家人出行
2023年10月12日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Avoid this Hotel!!!
had a two-night reservation for October 2023, and it turned out to be quite a disappointment. The room was incredibly noisy due to ongoing construction work, making it extremely challenging for my one-year-old to sleep. Additionally, there were no amenities such as a bathtub or a crib for my child. The exposed power switch in the room and the elevator not aligning with the ground floor almost led to an accident while carrying my baby. Despite my request, the hotel staff refused to change our room. Surprisingly, I wasn't the only one with complaints that day. I attempted to contact Hotels.com three times, but they were unable to reach the hotel's reception and couldn't secure a refund. I strongly recommend avoiding this hotel.
真实旅客
2023 年 10 月入住 2 晚