"There was supposed to be a pool and hot tub but the hot tub was “temporarily closed for maintenance”. When we checked in the receptionist told us “it might be fixed by this evening”. After speaking with another guest who regularly stays at this hotel, he said that she lies. The hot tub has been out of order for months and she keeps telling people that it will be fixed “later today” every time someone checks in. Our room was not clean. Neither were the hallways. The toilet barely flushed, the sink was all or nothing (every time we turned the water on it was so forceful it splashed all over us and we could not adjust it to have lower pressure). The room was incredibly hot. We turned on our air conditioning and it would only cut in for a few minutes at a time so we were unable to cool the room down. The gym had 2 treadmills but only 1 worked (and it would make an incredibly loud banging sound when I ran on it). I am very disappointed in this hotel. Sandman should be embarrassed to have their name on this property. The only good thing about this hotel is that it is attached to Denny’s which served a great breakfast - however, we should’ve received a $40 voucher which the receptionist failed to supply for us so we paid full price for our meal."
Change your mindBook hotels with free cancellation
Be pickySearch almost a million properties worldwide
