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关于苏圣玛丽美洲贝斯特维佑酒店的点评

2 out of 5
苏圣玛丽美洲贝斯特维佑酒店
3826 I 75 Business Spur, Sault Ste. Marie, MI

点评

8.0

很好

10 分 - 超赞。362 条好评，共有 1000 条点评" "
8 分 - 还可以。362 条好评，共有 1000 条点评" "
6 分 - 一般。168 条好评，共有 1000 条点评" "
4 分 - 很差。61 条好评，共有 1000 条点评" "
2 分 - 糟糕。47 条好评，共有 1000 条点评" "

8.4/10

清洁度

8.6/10

员工和服务

7.6/10

服务设施

7.8/10

住宿条件和设施

7.8/10

环保

点评

10/10 超赞

Anthony

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
A nice quiet place to relax. Room was great. Will he staying again soon
2024 年 5 月入住 1 晚
CKay 于 2024年05月14日 的回复
Anthony, Thank you for your time and the kind review. We are so happy that you enjoyed your stay with us, and look forward to seeing you again soon! Safe travels in all your endeavors!

2/10 糟糕

Jason

商务旅客
满意：清洁度
不满意：服务设施，员工和服务
Demo
2024 年 5 月入住 2 晚
Ashley, AGM 于 2024年05月11日 的回复
We are sorry you did not enjoy your stay with us. Thank you for your review.

10/10 超赞

Quida

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚
Ashley, AGM 于 2024年05月5日 的回复
Thank you for the positive review! Thanks for staying with us!

10/10 超赞

Mary，PHOENIX

满意：清洁度、员工和服务、服务设施、住宿条件和设施
No complaints.
2024 年 2 月入住 1 晚
Ashley, AGM 于 2024年05月2日 的回复
Thank you for the review and staying with us!

10/10 超赞

Ruth

2024 年 4 月入住 2 晚
CKay 于 2024年05月14日 的回复
Thank you for you 5 out of 5 review, all of our staff strive to do there very best to ensure are guests are satisfied and comfortable! We hope to see you again in the future!

8/10 还可以

Perri

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Friendly and welcoming staff coffee available 24 hours,,simple continental breakfast, nice place and reasonable rates.
2024 年 4 月入住 1 晚
Ashley, AGM 于 2024年04月24日 的回复
Thank you for the kind review!

10/10 超赞

Patti

2024 年 4 月入住 1 晚
Ashley, AGM 于 2024年05月9日 的回复
Thank you for staying with us and posing a review!

2/10 糟糕

Michael

不满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Ashley, AGM 于 2024年04月10日 的回复
Thank you for your review.

6/10 一般

Sheryl

商务旅客
满意：员工和服务、服务设施、住宿条件和设施
They allowed large dogs there there were a few there which was kind of cute staff is friendly but there was a kind of smell in the hallway that I didn't like the bars of soap to take a shower we're so small you can barely wash your hands with it and there was no lotion like there are in most hotels it's like you should bring your own soap if you really wanted to take a good shower But the room was kind of cool because the TV and the microwave and refrigerator were in a wall unit where it was all completely hidden so it was different so although it wasn't extravagant it was unique right next door to a police station so it was quite safe LOL
2024 年 3 月入住 2 晚
Ashley, AGM 于 2024年03月29日 的回复
Thank you for your review! We are glad you found our staff friendly and the location to be safe. We are sorry that there was not lotion in the room for you, it must have been accidentally missed, if you stay with us again in the future, please feel free to call the front desk and we will do our best to provide amenities that are missing or that you need more of. Thank you for staying with us!

4/10 很差

Mark

2024 年 3 月入住 1 晚
Ashley, AGM 于 2024年04月14日 的回复
Thank you for your review.

10/10 超赞

Tanya

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Perfect hotel for 1 night, clean and friendly staff
2024 年 3 月入住 1 晚
Ashley, AGM 于 2024年03月27日 的回复
Thank you for the kind review!

6/10 一般

Kenneth

不满意：清洁度
The room was functional but looked like it hadn't been thoroughly cleaned in awhile, it was very dusty, and food crumbs on the floor. Very noisy and a dog barking through out the night.
2024 年 3 月入住 1 晚
Ashley, AGM 于 2024年03月24日 的回复
Thank you for the review, We appreciate the feedback and will address these issues with our staff.

8/10 还可以

ted

2024 年 3 月入住 1 晚
Ashley, AGM 于 2024年04月11日 的回复
Thank you for your review!

10/10 超赞

Lawrence

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
Ashley, AGM 于 2024年03月21日 的回复
Thank you for the review!

8/10 还可以

Kristofer

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very nice stay, great for the price
2024 年 3 月入住 2 晚
Ashley, AGM 于 2024年03月21日 的回复
Thank you for the review!

10/10 超赞

Roselynda

满意：清洁度、员工和服务、住宿条件和设施
Loved the fridge and microwave
2024 年 3 月入住 1 晚
Ashley, AGM 于 2024年03月21日 的回复
Thank you for your review!

10/10 超赞

Lawrence

满意：清洁度、员工和服务、服务设施、住宿条件和设施
At $57/night the breakfast was better than microtel, rooms were clean, updated, recliner & queen bed and a desk, 100 cable channels, great WiFi! I extended my stay as well from 5-7 nights.
2024 年 3 月入住 3 晚
Ashley, AGM 于 2024年03月21日 的回复
Thank you for your review! We enjoyed having you stay with us!

10/10 超赞

Carmen

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 3 月入住 1 晚
Ashley, AGM 于 2024年03月16日 的回复
Thank you for the positive review!

8/10 还可以

Patti

商务旅客
满意：清洁度、员工和服务、住宿条件和设施
Reliably clean and convenient
2024 年 3 月入住 2 晚
Ashley, AGM 于 2024年03月15日 的回复
Thank you for your review!

6/10 一般

Patricia，White Lake

满意：员工和服务
不满意：服务设施
Soiled linens. Probably won’t go back
2024 年 2 月入住 2 晚
Ashley, AGM 于 2024年03月8日 的回复
We are sorry to hear that the cleanliness of your room was not up to standard. We do hope you will give us another chance in the future.

10/10 超赞

Carmen

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Clean very friendly staff! Made sure all was ok!
2024 年 2 月入住 1 晚
ABVI 于 2024年02月21日 的回复
Thank you for the review! We are glad you enjoyed your stay!

6/10 一般

Keith

满意：员工和服务
Okay place to stay for the price.
2024 年 2 月入住 4 晚
Ashley, AGM 于 2024年02月17日 的回复
Thank you for staying with us!

8/10 还可以

Lori

满意：清洁度、员工和服务、住宿条件和设施
Very nice room for the money. Comfy beds, which is #1 for me.
2024 年 2 月入住 1 晚
Ashley, AGM 于 2024年02月17日 的回复
Thank you for the review! We are glad you enjoyed your stay!

6/10 一般

Brenda

Did not appreciate the dog barking all the time
2024 年 2 月入住 1 晚
Ashley, AGM 于 2024年02月15日 的回复
We apologize about the dog barking, Management is addressing the situation.

10/10 超赞

Patti

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚
Ashley, AGM 于 2024年02月15日 的回复
Thank you for your review!

8/10 还可以

Donald

团体旅客
满意：清洁度
Okay stop.
Okay place, sink drain stopper was not connected to the lever, the bed was too hard for my back. Breakfast was rather simple, toast and coffee were the only warm items. Otherwise okay.
2024 年 2 月入住 2 晚
Ashley, AGM 于 2024年02月15日 的回复
Thank you for staying with us. We are sorry for the issues with your stay. We hope to see you again so that we could possible rectify the issues with a better bed and a sink that does not have issues.

10/10 超赞

Charles

2023 年 10 月入住 1 晚
Ashley, AGM 于 2024年03月21日 的回复
Thank you for the review!

10/10 超赞

Alyson

2024 年 2 月入住 1 晚
Ashley, AGM 于 2024年02月10日 的回复
Thank you for your review!

10/10 超赞

Debra

2024 年 1 月入住 2 晚
Ashley, AGM 于 2024年03月21日 的回复
Thank you for the review!

4/10 很差

JAMES

2024 年 2 月入住 2 晚
Ashley, AGM 于 2024年03月21日 的回复
Thank you for the review. we hope your next visit to the area is a better one.

2/10 糟糕

Lorraine

与家人出行
不满意：清洁度、住宿条件和设施、客房舒适度
Look for another hotel
This hotel needs to be torn down! Your company should be ashamed.
2024 年 1 月入住 1 晚
Ashley, AGM 于 2024年02月4日 的回复
Thank you for your review. We are sorry that you did not find the accommodations satisfactory.

6/10 一般

barb

满意：员工和服务
2024 年 1 月入住 1 晚
Ashley, AGM 于 2024年02月1日 的回复
Thank you for your review.

10/10 超赞

Chris

与家人出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great service at the front desk so friendly
2024 年 1 月入住 1 晚
Ashley, AGM 于 2024年01月27日 的回复
Thank you for your wonderful review!

8/10 还可以

Ashley

2024 年 1 月入住 2 晚
Ashley, AGM 于 2024年03月21日 的回复
Thank you for the review!

4/10 很差

Hollie

2024 年 1 月入住 2 晚
ABVI 于 2024年02月14日 的回复
Thank -you for your stay!

10/10 超赞

Karen

2024 年 1 月入住 1 晚
Ashley, AGM 于 2024年02月10日 的回复
Thank you for your review!

10/10 超赞

curtis

满意：清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 1 晚
CB 于 2024年01月18日 的回复
We are sincerely glad you enjoyed your stay with us! We look forward to seeing you again in the future!

10/10 超赞

Jennifer

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Dated but clean accommodations. I would stay there again.
2024 年 1 月入住 2 晚
cb 于 2024年01月14日 的回复
Jennifer,We are glad you enjoyed your stay and look forward to seeing you again in the future!

10/10 超赞

Sister Walisa

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 1 晚
Ashley, AGM 于 2024年01月13日 的回复
Thank you for your review!

10/10 超赞

rocky

带宠物出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 1 月入住 1 晚
Ashley, AGM 于 2024年01月10日 的回复
Thank you for your review!

6/10 一般

John

2024 年 1 月入住 1 晚
Ashley, AGM 于 2024年01月10日 的回复
Thank you for your review!

6/10 一般

Shawn

与配偶出行
满意：服务设施，员工和服务
2023 年 12 月入住 5 晚
Ashley, AGM 于 2024年01月10日 的回复
Thank you for your review!

8/10 还可以

Elizabeth

与家人及幼儿出行, 与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The room had a nice large armoire/entertainment stand. Had room to hang clothes, shelving, drawers and a mini fridge. Beds were a bit firm but not too bad. Pillows were very soft- i prefer slightly more firm pillows personally. Breakfast had a few options. Not a ton- but also not super restrictive either. Biggest downfall was no elevators and we were on the second floor. I knew there was no elevator before booking It wasnt too bad taking our luggage up and down though. Also no pool. Also knew this was a possibility. (We verified after we booked. It took staff a bit of time to check us in and make 2 door keys. However they did get it accomplished. Just took twice as long as someone would expect. Overall i was happy with the pricing and what we got for it. Would consider staying here if we needed to in the future.
2024 年 1 月入住 2 晚
Ashley, AGM 于 2024年01月10日 的回复
Thank you for your feedback! We appreciate your honest review of our hotel. We do have new staff at the front desk and very much appreciate your patience and understanding of your check in taking longer than expected. We hope to see you again in the future!

8/10 还可以

Anthony

2024 年 1 月入住 1 晚
Ashley, AGM 于 2024年01月10日 的回复
Thank you for your review!

10/10 超赞

Lori

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施
the motel on the outside is beautiful. the pool was smaller than expected and the amnesties are spread throughout the property which is an awesome way to see the other building.
2024 年 1 月入住 1 晚
Ashley, AGM 于 2024年01月10日 的回复
Hello Lori, we are wondering if maybe your review is for another hotel? We do not have a pool at this hotel.

8/10 还可以

Alexander

满意：员工和服务
2023 年 12 月入住 1 晚
Ashley, AGM 于 2024年01月10日 的回复
Thank you for your review!

8/10 还可以

Lyette

2023 年 12 月入住 1 晚
Ashley, AGM 于 2024年01月27日 的回复
Thank you for your review!

10/10 超赞

Larry

与配偶出行
满意：员工和服务，清洁度
This is an excellent low cost, no frill but basic accommodation. The check-in clerk was very helpful and I was able to get my military discount. The motel isn’t fancy, but is clean and a great place to rest for the night when you’re moving on the next day. I plan to use this group of motels again when travelling.
2024 年 1 月入住 1 晚
Ashley, AGM 于 2024年01月10日 的回复
Thank you so much for the positive feedback. We look forward to having you stay with us again.

8/10 还可以

Alyssa

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was an older hotel but served our needs. We appreciate that they had a small breakfast area. However, the packaged French toast was not refrigerated or kept frozen as the packaging instructed. I let the front desk know about it. Overall good experience and would stay again.
2023 年 12 月入住 2 晚
Ashley, AGM 于 2023年12月26日 的回复
Thank you for your review and feedback. We appreciate you letting us know about the French toast, we will get things rearranged so that it stays cold during breakfast hours. Thank you for staying with us!

10/10 超赞

John

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚
Ashley, AGM 于 2023年12月26日 的回复
Thank you for your review!