2/10 糟糕
Deborah J
2024年04月30日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
We stayed 2 nights. This first was okay, however there were issues with the room: filthy bathmat, hairdryer bracket was broken and fell off wall, and an outlet not installed properly and was dangling.
The 2nd night was awful. Other patrons arguing and slamming doors constantly from 11pm-5am (6 hours!) Management did nothing. No onsite security. Cops were supposedly called but "couldnt find the couple" which is absurd. They never stopped. I requested a refund since we got absolutely no sleep. Days Inn said they couldnt do anything since we booked through Expedia. I said it isn't Expedia's fault you have no security in place to handle this situation". Wyndham says "take it up with the specific hotel". Won't be using Wyndham properties again since they don't stand behind their customers.
Deborah J
2024 年 4 月入住 2 晚