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关于萨凡纳-北/机场希尔顿欣庭酒店的点评

3 out of 5
萨凡纳-北/机场希尔顿欣庭酒店
149 W. Mulberry Blvd, Savannah, GA

点评

9.0

非常棒

10 分 - 超赞。243 条好评，共有 350 条点评" "
8 分 - 还可以。65 条好评，共有 350 条点评" "
6 分 - 一般。23 条好评，共有 350 条点评" "
4 分 - 很差。8 条好评，共有 350 条点评" "
2 分 - 糟糕。11 条好评，共有 350 条点评" "

9.4/10

清洁度

9.2/10

员工和服务

9.2/10

服务设施

9.6/10

住宿条件和设施

9.6/10

环保

点评

10/10 超赞

jim

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 4 月入住 1 晚
Reid F 于 2023年05月29日 的回复
Thank you for staying with us at the Homewood Suites Savannah Airport. We are so glad you enjoyed your stay with us and hope your remaining travels were all five stars also! Thank you again for your business.

2/10 糟糕

Abdullah K

不满意：清洁度
2024 年 5 月入住 1 晚
Reid F 于 2024年05月21日 的回复
Thank you for staying with us. I apologize about your stay. We strive for all five star stays here and we missed our goal during your stay. If you have a spare minute, I would love a few details from your stay. Thank you for your time and feedback.

8/10 还可以

Ramona

与家人出行, 带宠物出行
满意：住宿条件和设施，服务设施
We enjoyed our time. The only problem was the wifi in our room did not work. No one called to follow up when I contacted the front desk. Lastly there was a weird stain on the floor that c my dog kept trying to eat.
2024 年 4 月入住 2 晚
Reid F 于 2024年05月3日 的回复
Thank you for staying with us. We are glad you enjoyed your stay. I will have housekeeping and engineering inspect your room to ensure the concerns have been addressed. Thank you for your feedback and of course your business!

10/10 超赞

Dakota

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very clean, great location, easy parking, and nice staff. I’d recommend this hotel for anyone staying in the area.
2024 年 4 月入住 1 晚
Reid F 于 2024年05月1日 的回复
Thank you for staying with us at the Homewood Suites Savannah Airport. We are so glad you enjoyed your stay with us. I like to say we are close to everything but just not too close! Until we see you again... safe travels.

10/10 超赞

Shelley

满意：清洁度、员工和服务、住宿条件和设施
Clean
2024 年 4 月入住 2 晚
Reid F 于 2024年04月22日 的回复
Thank you for staying with us at the Homewood Suites Savannah Airport. We are so glad you had a five star stay with us and hope you had enough time to explore the tri-city (Pooler/ Savannah/ Tybee Island) while staying with us. Until we see you again... safe travels

10/10 超赞

Joel

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We just stayed at this property for a couple of nights and it was wonderful. The property is easily accessible, well maintained and more importantly feels new. The suites are spacious as well. Definitely recommended.
2024 年 4 月入住 2 晚
Reid F 于 2024年04月8日 的回复
Thank you for staying with us at the Homewood Suites Savannah Airport. We are so glad you enjoyed your stay and hope your remaining travels were five stars also! Until we see you again... safe travels.

2/10 糟糕

Dimitra，Astoria

2024 年 2 月入住 1 晚

10/10 超赞

Glen

2023 年 10 月入住 2 晚
Reid F 于 2024年01月22日 的回复
Thank you for staying with us at the Homewood Suites Savannah Airport. We are so glad you had a five star stay with us. Our team strives for fives with every guest and guest interaction, and they will love your feedback! Until we see you again... safe travels

10/10 超赞

paul

与家人出行
满意：客房舒适度，住宿条件和设施
Very nice staff. Excellent facility. No issues at all
2023 年 12 月入住 1 晚
Reid F 于 2024年01月22日 的回复
Thank you for staying with us at the Homewood Suites Savannah Airport. We are so glad your stay with us and our Southern Hospitality. Our team loves to show off their Southern Hospitality skills to our guest and they will appreciate your feedback. I hope your remaining travels were filled with Southern Hospitality! Until we see you again... safe travels.

10/10 超赞

Chad

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice, new and clean!
2023 年 12 月入住 1 晚
Reid F 于 2024年01月1日 的回复
Thank you for staying with us at the Homewood Suites Savannah Airport. We are so glad you enjoyed your stay with us and hope your remaining travels were five stars also! Until we see you again..safe travels!

10/10 超赞

Angela

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excelente escolha recomendo
2023 年 11 月入住 7 晚
Reid F 于 2023年11月29日 的回复
Thank you for staying with us at the Homewood Suites Savannah Airport, Angela! We are so glad you stay was five stars and we hope your remaining travels were five stars also. Until we see you again... safe travels.

10/10 超赞

Not Provided

带宠物出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Just had issues finding the property. Once there, everything was superb!
2023 年 11 月入住 1 晚
Reid F 于 2023年11月29日 的回复
Thank you for staying with us at the Homewood Suites Savannah Airport. We are so glad you enjoyed your stay with us. We are off the main road. I like to say we are close to everything, just not too close! Until we see you again... safe travels.

10/10 超赞

Christina

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚
Reid F 于 2023年11月22日 的回复
Thank you for staying with us at the Homewood Suites Savannah Airport. We are so glad you had a ten star stay with us and hope your remaining travels were ten stars also! Until we see you again... safe travels

6/10 一般

Joshua

2023 年 10 月入住 1 晚

2/10 糟糕

Joshua

2023 年 10 月入住 1 晚

8/10 还可以

Sandra

满意：清洁度、住宿条件和设施、客房舒适度
不满意：员工和服务
Upon arrival i couldn't find anyone at the front desk. I looked everywhere and found no one. I finally found a crack in a hidden door behind the counter. After knocking on that door and calling out an employee finally came out.
2023 年 10 月入住 1 晚
Reid F 于 2023年10月30日 的回复
Thank you for staying with us. I apologize about your arrival experience and will review your comments with the front desk team. I hope the rest of your stay was smooth sailing! Thank you again for your business.

2/10 糟糕

Brittany

2023 年 10 月入住 1 晚

10/10 超赞

Nichola

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Love it!
Reid 于 2023年10月30日 的回复
Thank you for staying with us at the Homewood Suites Savannah Airport. We are so glad you had a five star stay with us and hope your remaining travels were all five stars also! Until we see you again... safe travels.

10/10 超赞

seth

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very clean. Nicely furnished. Lots of amenities.
2023 年 10 月入住 1 晚
Reid F 于 2023年10月18日 的回复
Thank you for staying with us at the Homewood Suites Savannah Airport. We are so glad you enjoyed your stay with us and hope your remaining travels were five stars also! Until we see you again... safe travels

8/10 还可以

Bonnie

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful property very clean, complimentary breakfast was great! The only complaint I have is that being so close to the highway you can hear a lot of noise from the cars & trucks going by.
2023 年 9 月入住 1 晚
Reid F 于 2023年10月11日 的回复
Thank you for staying with us at the Homewood Suites Savannah Airport. I apologize about the noise and hope the rest of your stay was five stars! Until we see you again... safe travels

10/10 超赞

Jorge

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Would it be nice to have a sauna and a jacuzzi . That’s all
2023 年 10 月入住 2 晚
Reid F 于 2023年10月9日 的回复
Thank you for staying with us at the Homewood Suites Savannah Airport. We are so glad you enjoyed your stay and I apologize we do not have a jacuzzi. I hope your remaining travels were five stars also! Until we see you again... safe travels.

10/10 超赞

Shannon

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 1 晚
Reid F 于 2023年09月11日 的回复
Thank you for staying with us at the Homewood Suites Savannah Airport. We are so glad you enjoyed your stay with us and hope all of your travels were ten stars also! Until we see you again... safe travels

10/10 超赞

Conrad，Moosehorn

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We stayed for 3 nights…I searched a lot of hotels and decided to go with Homewood. It wasn’t the cheapest, but provided what we were looking for. Nice clean hotel, spacious room, good hot breakfast and close to shopping and restaurants. We enjoyed the pool and basketball court too.
2023 年 8 月入住 3 晚
Rosa 于 2023年08月28日 的回复
Thank you for your last stay at Homewood Suite Savannah Airport, we appreciate your feedback.I'm glad that you enjoy your stay.I hope to see you soon!

10/10 超赞

Larry

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful location very friendly staff with great service. The room was clean and nice. I enjoyed my stay and will definitely come back again!
2023 年 8 月入住 2 晚
Reid F 于 2023年08月21日 的回复
Thank you for staying with us at the Homewood Suites Savannah Airport. We are so glad you enjoyed your stay with us and hope your remaining travels were all ten stars also! Until we see you again... safe travels

10/10 超赞

Jared

2023 年 7 月入住 1 晚
Reid F 于 2023年08月9日 的回复
Thank you for staying with us at the Homewood Suites Savannah Airport, Jared. We are so glad you enjoyed your stay with us and hope your remaining travels were all ten stars also! Until we see you again... safe travels.

10/10 超赞

Akram

满意：清洁度、员工和服务、住宿条件和设施
2023 年 7 月入住 1 晚
Reid F 于 2023年07月31日 的回复
Thank you for staying with us at the Homewood Suites Savannah Airport. We are so glad you enjoyed your stay with us and hope your remaining travels were all five stars also! Thank you again for your business.

10/10 超赞

SUNGJUN

满意：清洁度、员工和服务、住宿条件和设施
Clean & quite place
2023 年 7 月入住 3 晚
Reid F 于 2023年07月20日 的回复
Thank you for staying with us at the Homewood Suites Savannah Airport. We are so glad you had a five star stay with us and hope you had time to explore the tri-city (Savannah, Pooler & Tybee Island) while staying us. Until we see you again... safe travels

10/10 超赞

Camille

与家人及幼儿出行
满意：清洁度、员工和服务、住宿条件和设施
your surrounding by alot of restaurant and local shopping area. Not to far from the airport and 20 mins from Savannah. I really enjoy my stay.
2023 年 7 月入住 3 晚
Reid F 于 2023年07月19日 的回复
Thank you for staying with us at the Homewood Suites Savannah Airport. We are so glad you had a five star stay with us. Our team strives for fives with every guest and every guest interaction. They will be so happy that you had a five star stay! Until we see you again... safe travels.

6/10 一般

Dana

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施
My family's stay was uneventful and almost ruined our vacation. When we entered the room, there was aluminum foil and an empty paper towel holder on the floor underneath one of the queen beds. We alerted the front desk. No one came up to the room to clean it. We did not have enough clean linens for a family of 6. We reached out to the front desk several times for help with the internet. We were told someone would come up shortly. No one ever showed up. Shortly after returning home on 7/5/23, we received a call from the Housekeeping Manager letting us know we would be charged an incidental fee. The room was not clean upon arrival. Prior to her hanging up the phone, she stated "you try to help people out." Then the phone hung up. Very unprofessional and rude. At this point, I will not recommend Homewood Suites by Savannah Airport.
Reid F 于 2023年07月6日 的回复
Thank you for staying with us. I apologize your stay was not up to our standards and will review your feedback with the FD and Housekeeping team. Glad your remaining travels were smooth sailing. Thank you for your time and feedback.

10/10 超赞

Patricia

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 6 月入住 1 晚
Reid F 于 2023年07月2日 的回复
Thank you for staying with us at the Homewood Suites Savannah Airport. We are so glad you had a ten star stay with us and hope your remaining travels were all ten stars also! Until we see you again... safe travels

10/10 超赞

Douglas

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 6 月入住 1 晚
Reid F 于 2023年07月1日 的回复
Thank you for staying with us at the Homewood Suites Savannah Airport. We are so glad you enjoyed your stay with us and hope your remaining travels were all tens also! Until we see you again... safe travels.

10/10 超赞

Joshua

2023 年 6 月入住 1 晚
Reid F 于 2023年06月13日 的回复
Thank you for staying with us at the Homewood Suites Savannah Airport. We are so glad you had a ten star stay with us and hope your remaining travels were all ten stars also! Until we see you again... safe travels

10/10 超赞

Lani

满意：清洁度
Very clean and nice decor. The room smelled like Clorox for a bit but at least I know it’s been disinfected.
2023 年 6 月入住 1 晚
Reid F 于 2023年06月3日 的回复
Thank you for staying with us at the Homewood Suites Savannah Airport. We are so glad you enjoyed your stay and I apologize for the Clorox smell. Until we see you again... safe travels!

10/10 超赞

Derek

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
This property is the expectation I expect when I spend money to stay somewhere for a night. The staff was amazing from check in to check out and the overall appearance of the hotel was perfect. I have stayed at many hotels in south Florida while waiting on my house renovations to be completed and this one is the only one with a 5 star. Whenever I am back in the area this will be my “go to” hotel from now. I hope this staff is compensated nicely because their standard exceeds all of the nearly 15 hotels I’ve conducted long term stays in. God bless!
2023 年 5 月入住 1 晚
Reid F 于 2023年05月30日 的回复
Thank you for staying with us at the Homewood Suites Savannah Airport. Our team will love the high praise, South Florida has some great hotels and service standards. We appreciate being favorably compared to such a great market. Hope the renovations are complete and went as planned, would say smooth but that never happens! Until we see you again... safe travels.

10/10 超赞

Lori，Pottstown

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Very clean, great comfortable beds. Quick on and off of highway. All the shopping imaginable.
2023 年 5 月入住 1 晚
Reid F 于 2023年05月29日 的回复
Thank you for staying with us at the Homewood Suites Savannah Airport. We are so glad you enjoyed your stay and our area! Hopefully your remaining travels were five stars also! Until we see you again... safe travels

8/10 还可以

Charles

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The shower was out of conditioner and body gel. Over all the stay was good.
2023 年 4 月入住 1 晚
Rosa 于 2023年04月16日 的回复
Hello Mr. Charles,I'm glad you enjoyed your stay, I apologize for the inconvenience with the empty conditioner and body wash in your room, I already address that use with my Housekeeping Department, for this do not happen again.We appreciate your business, and I hope see you again soon.

2/10 糟糕

Kyle

2023 年 4 月入住 1 晚
Reid F 于 2023年04月12日 的回复
Thank you for staying with us. I apologize about your stay. When you have a free minute please contact me, I would like to get a few details on your stay. Thank you in advance for your time and feedback.

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 4 月入住 1 晚
Reid F 于 2023年04月10日 的回复
Thank you for staying with us at the Homewood Suites Savannah Airport. We are so glad you had a ten star stay with us and hope your remaining travels were ten stars also! Until we see you again... safe travels

6/10 一般

claude

满意：清洁度、住宿条件和设施、客房舒适度
Bien sans plus...
Accueil plaisant, chambre spacieuse, environnement immédiat propre et bien entretenu, personnel entretien peu agréable, petit déjeuner désastreux...le ménage n est plus assuré que tous les 5 jours ! et en prime un cafard dans la chambre, accès routiers immédiat très bruyant.
2023 年 4 月入住 4 晚
Reid F 于 2023年04月8日 的回复
Thank you for staying with us. We are so glad you enjoyed your stay with us. Standard housekeeping service is every fourth day but that can be adjusted to your needs, just contact the FD team. I hope your remaining travels were smooth sailing. Thank you again for your business.

6/10 一般

Tiana

满意：住宿条件和设施，清洁度
不满意：员工和服务
2023 年 3 月入住 2 晚
Reid F 于 2023年05月29日 的回复
Thank you for staying with us at the Homewood Suites. We hope you enjoyed your stay with us and your time in Savannah. Thank you again for your business.

8/10 还可以

Karen

2023 年 4 月入住 1 晚
Reid F 于 2023年05月29日 的回复
Thank you for staying with us at the Homewood Suites. We hope your stay with us was enjoyable and you had time to explore the Savannah area while staying with us. It is a great time of year to see the site before summer hits! Until we see you again... safe travels

10/10 超赞

Katharine

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
One of the best hotels we’ve stayed at as a family
Friendly staff and excellent free breakfast! We enjoyed the fresh cut melon, waffles, eggs, and biscuits, Beds and pillows were very comfortable. Rooms were clean and modern. Would definitely stay here again!
2023 年 4 月入住 1 晚
Reid F 于 2023年04月4日 的回复
Thank you for staying with us at the Homewood Suites Savannah Airport. We are so glad you enjoyed your stay with us and the breakfast. The breakfast team works very hard to make a tasteful experience for our guest and they will love your feedback! Until we see you again... safe travels

10/10 超赞

T

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Exceptionally clean hotel. Staff provided excellent service. Entire hotel is nicely decorated.
2023 年 3 月入住 1 晚
Reid F 于 2023年04月3日 的回复
Thank you for staying with us at the Homewood Suites Savannah Airport. We are go glad you had a five star stay with us and our housekeeping team will love your feedback! Until we see you again... safe travels

10/10 超赞

Glenn

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
A great stay!
Front desk was very friendly at check-in, which occurred at 1am. The facility and room was very clean and comfortable. Breakfast was complementary and very good. It was central to most areas in Savannah, including the airport. We would recommend this location to anyone.
2023 年 3 月入住 2 晚
Reid F 于 2023年03月14日 的回复
Thank you for staying with us at the Homewood Suites Savannah Airport. We are so glad you enjoyed your stay with us and our Southern Hospitality. I hope your remaining travels were filled with Southern Hospitality! Until we see you again... safe travels

10/10 超赞

Romelle

团体旅客
满意：员工和服务、服务设施、住宿条件和设施
I like the fact that Homewood has a reception at night. You get to meet others who are traveling and you have nice food too. We weren't there on the night that it was featured. Maybe Homewood could continue this more again? We loved the ones that we attended while staying at Homewood in New Orleans. This is one of the reasons I look at Homewood first. Besides the fact that it's very clean, staff is excellent and they do it right the first time! Thanks for a great stay!
2023 年 3 月入住 1 晚
Reid F 于 2023年03月12日 的回复
Thank you for staying with us at Homewood Suites Savannah Airport. We are so glad you enjoyed your stay with us and hope your remaining travels were fives also! Until we see you again... safe travels

8/10 还可以

Dalilah

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The room is spacious and very comfortable, cleanliness is fine. The breakfast is excellent, the staff is very friendly.
2023 年 3 月入住 2 晚
Rosa Torrelio 于 2023年03月8日 的回复
Thank you for your feedback, it is veery important for us.We are very happy that you enjoy your stay.We hope to see you soon!.

8/10 还可以

Adam

与配偶出行
满意：员工和服务、服务设施、住宿条件和设施
不满意：清洁度
Customer service was excellent. Front desk and staff were very friendly and welcoming. The room was furnished nicely, and looked good, but the coverlet and duvet smelled of body odor and the entire room was covered in dog hair.
2023 年 2 月入住 3 晚
Reid F 于 2023年02月20日 的回复
Thank you for staying with us at the Homewood Suites. We are glad you enjoyed your stay and I apologize about the housekeeping concerns. Hopefully your remaining travels were smooth and of course safe. Thank you again for your business.

10/10 超赞

Thomas

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 1 月入住 1 晚

10/10 超赞

marion，NORTH WALES

2023 年 1 月入住 1 晚

10/10 超赞

Lydia

与家人出行, 带宠物出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
pet friendly
Reid F 于 2023年01月9日 的回复
Thank you for staying with us at the Homewood Suites Savannah Airport. We are so glad you enjoyed your stay with us and hope you had time to explore the area while staying with us. Great time of year to see the Savannah sites! Until we see you again... safe travels