The room was very clean and spacious. The facilities and grounds were well kept. Location was good for us, plus had near by restaurants and shops.
Problems were with 2 male desk clerks and housekeeping. Both female clerks were helpful and kind. At check in, one male clerk insisted we had only booked 1 room, when 3 rooms for 3 nights were booked and paid for through Expedia. This clerk showed distain over our use of Expedia. He was not helpful at all, instead folded his arms defiantly and insisted we only had one room booked. I produced the Expedia receipt and proved we had 3 rooms for 3 nights. He never apologized, just unfolded his arms and acted more humbly.
Savannah was very hot and we needed more towels for showering; unfortunately, housekeeping never came to 2 of the 3 rooms even though service was requested in all 3. The male front desk clerk kept telling us that all the towels were in the dryer and it would be an hour before we could have any. 6 hours later one room got 2 towels, which took 5 contacts with him to get.
Since no housekeeping, the room coffee was never replenished and the creamers were so old that they had curdled and gelled in their cups.
This stay was so close to being great. Just some staffing issues.
