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薩凡納花園旅館的評價

2 out of 5
薩凡納花園旅館
3822 Ogeechee Road, Savannah, GA

評價

5.0
10 分評分，優異；225 則評價中有 31 則" "
8 分評分，不錯；225 則評價中有 23 則" "
6 分評分，一般；225 則評價中有 38 則" "
4 分評分，欠佳；225 則評價中有 50 則" "
2 分評分，很差；225 則評價中有 83 則" "

4.8/10 

整潔度

5.8/10 

職員與服務

4.8/10 

設施服務

4.8/10 

住宿狀況

4.0/10 

環保程度

評價

4/10 欠佳

Charlotte

不滿：住宿狀況
Very minimum cleanliness, comfortable accomadations, and no staff except for check in.
於 2024 年 3 月住了 2 晚

6/10 一般

Joseph

讚好：職員與服務和住宿狀況
It’s convenient location
於 2024 年 3 月住了 2 晚

2/10 很差

Jakeen

不滿：職員與服務和住宿狀況
It didn’t smell good!
於 2024 年 3 月住了 1 晚

2/10 很差

真實旅客

於 2021 年 5 月住了 2 晚

2/10 很差

真實旅客

多人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
I was suppose to be refunded because the room was completely unservicable but I never received my money back. The room had stains all over the bed, bed sheets, walls, smelled like smoke, smoke detector was ripped off the wall, and was not well lit.
於 2021 年 5 月住了 3 晚

2/10 很差

真實旅客

不滿：整潔度、設施服務和住宿狀況
於 2021 年 6 月住了 1 晚

4/10 欠佳

真實旅客

寵物同遊, 多人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
was dirty with many bus in my room
於 2021 年 6 月住了 2 晚

2/10 很差

真實旅客

不滿：整潔度、設施服務和住宿狀況
It is the worst motel I have ever stayed in. It is very unclean except for a weekend accommodation fee of up to $110. The room lock is broken. It can only be locked from the inside, not from outside.
於 2021 年 5 月住了 1 晚

6/10 一般

James

不滿：整潔度、住宿狀況和客房舒適度
於 2021 年 6 月住了 1 晚

2/10 很差

真實旅客

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Savannah Garden Inn canceled my stay 6 hours before check in, then hung up on me, and wouldnt pick up the phone after that. calling expedia they were not able to reach them either.
於 2021 年 5 月住了 2 晚

2/10 很差

Nikki

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Stay at your own risk!
I was appalled at how dirty the carpet was. The room was rundown and missing a light bulb over the sink. It was so bad I asked for a vaccum. The desk clerk told me this hotel was located in the projects and he carried a gun while on duty! My daughter called around and found a safer location for me that night.
於 2021 年 5 月住了 5 晚

2/10 很差

Joseph

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Go somewhere else
Avoid this dump at all cost
於 2021 年 5 月住了 2 晚

4/10 欠佳

真實旅客

不滿：職員與服務
Kind of dirty very on organized.
於 2021 年 5 月住了 2 晚

8/10 不錯

lashawn

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great
I was pleased with the location.It was very close to where I wanted to go. I even paid for a 2nd night.
於 2021 年 4 月住了 1 晚

2/10 很差

真實旅客

多人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
DONT STAY HERE
They where only two things that where good, the first, person at the counter (Big Guy With a Long Beard) he was understanding, patient and cool.(The Manager is an a**hole), and the second good thing is when we left. The room smelled humid and disgusting, the shower flooded. And again THEIR MANAGER IS AN A**HOLE pitiful service by him. BTW WE FOUND A ROACH IN THE ROOM
於 2021 年 4 月住了 2 晚

10/10 優異

真實旅客

讚好：整潔度、設施服務和住宿狀況
於 2021 年 4 月住了 1 晚

4/10 欠佳

John

於 2021 年 4 月住了 2 晚

8/10 不錯

Claudia

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Buen servicio
Súper bien muy buena atención
於 2021 年 3 月住了 1 晚

4/10 欠佳

Claudia

家人同遊
讚好：職員與服務
不滿：住宿狀況
Bueno el hotel es económico súper económico en temporada alta si tus espectativas no son muy altas por lo que estás pagando te vas a encontrar satisfecho con este hotel lo que pagaba por Uber para ir al centro de la ciudad eran $10
於 2021 年 3 月住了 2 晚

8/10 不錯

真實旅客

於 2021 年 3 月住了 2 晚

6/10 一般

David

家人同遊
不滿：職員與服務
於 2021 年 3 月住了 1 晚

8/10 不錯

Leedell

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 3 月住了 1 晚

2/10 很差

真實旅客

家人同遊
不滿：整潔度和職員與服務
These are Covid times, protect yourself. I could look over the fact that I was told my prepaid room wasn’t in the system. Being a Inn owner, I explained they needed to collect with the virtual card they were given. However, I wasn’t early and I was asked to check if my rooms were clean. Maybe there was only one person working from the counter, ok maybe I get that. One room was missing pillows and the other the remote. Ok another offer sight...it happens. When I received the remote, I was given the parts however the rubber was out of it giving you nothing to push the buttons with. This was handed to me by the person from the front desk. I’m really not sure how he could have missed that. There was no seal around either door so not only air but bugs could come in. Our non-smoking rooms had a minimum of 3 burnt holes in the bedspread each. There was left over toothpaste on the counter and what looked like someone had actually been staying long term in the rooms with the amount of splatter left on the sink cold/hot knobs. Hair and a dirt ring in the bath area. I usually would not leave such a bad review but cleanliness has to be a top priority. A good note, the heater and AC worked well.
於 2021 年 2 月住了 1 晚

2/10 很差

Rodney

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Nasty. Worst room ever!
It was terrible! It was a smoking rooms. Burnt holes in the thin nadty blanket blanket. Not enough heat. Security latch missing. Multiple Cigarette burns on tub. Rag old and streatched so you can see through it. Nasty. I want a refund!
於 2021 年 1 月住了 1 晚

2/10 很差

helen

於 2020 年 12 月住了 2 晚

2/10 很差

Harold l

商務旅客
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Cockroach hotel
It was infested with cockroaches
於 2020 年 11 月住了 1 晚

4/10 欠佳

tony

不滿：職員與服務、住宿狀況和客房舒適度
於 2020 年 10 月住了 1 晚

4/10 欠佳

Austin

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 7 月住了 2 晚

2/10 很差

Clayton

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Won’t be back!
It was horrible. The bed spread and sheet were stained. The first room I got the roof was leaking in the middle of the bed.
於 2020 年 9 月住了 2 晚

2/10 很差

Jarrod

讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務
Insulted beyond belief
I had a flat while there and ask for 15 extra minutes . .long story short the GM called me the N word.
於 2020 年 9 月住了 1 晚

2/10 很差

真實旅客

於 2020 年 9 月住了 2 晚

2/10 很差

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 9 月住了 1 晚

4/10 欠佳

Jose (Fairburn, Georgia)

商務旅客
讚好：職員與服務
不滿：整潔度
On my most recent visit the bed sheets smelled like a dirty person.
於 2020 年 9 月住了 1 晚

2/10 很差

Terrence

商務旅客
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Rat hole hotel
It was herrible the first room we checked into was dirty with trash still in trash can and wet dirty towels. The roon the changed us to was smelly and dirty. The front desk guy Monty is a real special person in a bad rude way. The guy running the front desk in the morning is worst then Monty thats saying something
於 2020 年 9 月住了 1 晚

4/10 欠佳

Jeffery (Atlanta, GA)

家人同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
Staff were great. Room was not. Ceiling was flaking, bug in bed, gap in door, and room smelled of smoke.
於 2020 年 7 月住了 2 晚

4/10 欠佳

FeliciA

讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
The ceiling was leaking and had a moldy smell was just uncomfortable the whole night
於 2020 年 7 月住了 1 晚
Nancy Y. 於 2020年7月23日的回應
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. Nancy Y. #Team6

2/10 很差

真實旅客

商務旅客
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Horrible
Power went out ...filthy sheets ..I booked a double bed got there and they told me only single. Hair everywhere. Burns on the toilet seat.
於 2020 年 7 月住了 1 晚
Nancy Y. 於 2020年7月23日的回應
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Nancy Y. #Team6

6/10 一般

Rose (Charlotte )

讚好：職員與服務
不滿：整潔度和住宿狀況
Harvey the staff member. Nice and friendly always checking on me.
於 2020 年 6 月住了 4 晚
Nancy Y. 於 2020年7月23日的回應
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. Nancy Y. #Team6

8/10 不錯

真實旅客

於 2020 年 6 月住了 2 晚
Nancy Y. 於 2020年7月23日的回應
Thank you for positively rating your stay!! Nancy Y. #Team6

6/10 一般

Amanda

讚好：整潔度
於 2020 年 6 月住了 1 晚
Nancy Y. 於 2020年7月23日的回應
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Nancy Y. #Team6

2/10 很差

Paul

不滿：整潔度和客房舒適度
A mess
The room was not clean
於 2020 年 5 月住了 1 晚
Nancy Y. 於 2020年7月23日的回應
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Nancy Y. #Team6

2/10 很差

真實旅客

不滿：整潔度和住宿狀況
於 2020 年 5 月住了 1 晚
Nancy Y. 於 2020年7月23日的回應
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Nancy Y. #Team6

6/10 一般

真實旅客

讚好：設施服務
It was reasonably priced but it needs some maintenance repairs.
於 2020 年 5 月住了 1 晚
Nancy Y. 於 2020年7月23日的回應
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Nancy Y. #Team6

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
They made accommodations for me since they had to shut down the jacuzzi and pool
於 2020 年 3 月住了 2 晚

4/10 欠佳

真實旅客

不滿：整潔度和設施服務
於 2020 年 3 月住了 1 晚

8/10 不錯

DeAndrea

於 2020 年 3 月住了 1 晚

6/10 一般

Alex (Wilmington)

家人同遊, 寵物同遊
不滿：整潔度
The staff was super friendly, my dog go to stay for free, and I can’t complain too much about the overall stay in those regards. Yet, here’s what was not pleasant: upon first walk in, the carpet was torn up on the edge by the hardwood, and there was stuff on the walls, dresser, tv, mirror, and tub (who knows when they were last wiped). When I first stepped into the tub to shower, I noticed the open bar of soap from the last guest(s) was still on the ledge. Then we get to the bed, the pillows were flat and uncomfortable, there was a tear in our fitted sheet, and a burn hole in the blanket; my dog Fit under the bed and found plastic wrappers, including that of a condom. I guess I got what I should have expected for a cheap motel, but i think it’s safe to say I will not be returning; I’d rather pay a higher rate for something better/cleaner.
於 2020 年 3 月住了 3 晚
Rony 於 2020年3月17日的回應
Dear Alex, Thank you for your feedback and please know we value your comments and appreciate the feedback. We always strive to provide best guest services to all our guest staying at our hotel. I will be making sure our employees are acknowledged of their great services. We will use this information to do everything possible to create an enjoyable experience for each of our guests. We appreciate the kind words you’ve shared, and we’ll be sure to pass them along the rest our staff for encouragement. Thank you again for the feedback, and we hope to be able to exceed your expectations in the future. Best Regards, Guest Relations Manager, Motel 6 Savannah

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2020 年 1 月住了 3 晚
Rony 於 2020年3月17日的回應
Dear Guest, Wow, what a marvelous review. Your positive words about our hotel and service are highly appreciated. We aim to provide each guest with clean, comfortable rooms and great service at a value, and your comments let us know that we are succeeding! We appreciate the kind words you’ve shared, and we’ll be sure to pass them along the rest our staff for encouragement. Once again thanks a lot of your kind review and please reach out to us anytime, take care! Best Regards, Guest Relations Manager Motel 6 Savannah at Savannah

2/10 很差

steven

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Treated like a common criminal
I arrived late so had a riom facing a busy street with a very bright floodlight facing right at the room. Checkout time was 11am and i overslept so i asked maids if i could checkout at noon. I thought they said ok but at 1130 the manager came down and opened the door while i was standing there in my undrwear. He told me to get my pants on and get out that checkout was 30 minutes ago. I will NEVER stay in that hotel or any Motel 6 ever again.I am a 60 year old businessman and have never been treated so rudely as this man did. Motel 6 you should be ashamed and believe me when I say I will warn everyone in know or come in contact with about your business practices. Totally unacceptable if you are a legitimate business.
於 2020 年 1 月住了 1 晚
Rony 於 2020年3月17日的回應
Dear Guest, We are apologies for the inconvenience you face during your stay with us. We are committed to delivering a clean, comfortable room and apologies for any failure in delivering on the commitment during your recent stay. I'm very displeased to hear that your stay was not a good one and I would like to apologies on the behalf of our entire staff for failing to meet your expectations. I’m so sorry you were inconvenienced and hope you'll give us another chance to welcome you back and see how we have improved. Best Regards, Guest Relations Manager Motel 6 Savannah

10/10 優異

David

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Comfortable and clean
Clean room. Easy access to everything.
於 2020 年 1 月住了 1 晚