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关于萨尤利他赛琳娜酒店的点评

2 out of 5
萨尤利他赛琳娜酒店
Calle Gaviotas Sur 12, Centro, Sayulita, NAY

点评

8.4

很好

10 分 - 超赞。51 条好评，共有 100 条点评" "
8 分 - 还可以。24 条好评，共有 100 条点评" "
6 分 - 一般。15 条好评，共有 100 条点评" "
4 分 - 很差。6 条好评，共有 100 条点评" "
2 分 - 糟糕。4 条好评，共有 100 条点评" "

8.4/10

清洁度

8.6/10

员工和服务

8.6/10

服务设施

8.6/10

住宿条件和设施

9.2/10

环保

点评

10/10 超赞

angeles

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Todo bien, solo el cuarto sin baño personal un poco incómodo
2024 年 5 月入住 1 晚

10/10 超赞

Ronald，Sacramento

满意：清洁度、员工和服务、住宿条件和设施
The property was very relaxing.
2024 年 5 月入住 7 晚

10/10 超赞

VERONICA

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Our experience at Selina Sayulita was exceptional! The front desk staff was excelente. We truly enjoyed the small town with great food and plenty of nightlife. It is a nice place to stay, very traditional, and not your typical hotel. If you are looking for a high-end place this is not for you. Our room was small and very private. The restroom was very large. I loved the atmosphere and vibe. The rooms do not have a TV or refrigerator but they do have a onsite kitchen with all essentials. Just a small note. If you are staying at this hotel it is 15 miles from Puerto Vallarta. The bus was easy to take but expect a 1.5 travel time to PV. Overall, we loved our stay and would come back again!
2024 年 5 月入住 3 晚

10/10 超赞

Lizeth

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
El mejor lugar definitivamente, todos son súper amables y conoces gente súper linda, es toda una experiencia🩷✨
2024 年 4 月入住 3 晚

10/10 超赞

Antonio

团体旅客
满意：清洁度、员工和服务、住宿条件和设施
We had a blast! Would definitely return. The yoga classes were great and inexpensive. Sayulita is amazing but a bit expensive.
2024 年 4 月入住 6 晚

10/10 超赞

Rosario

满意：清洁度、员工和服务、服务设施、住宿条件和设施
I love the property very convenient the beach it’s relative close! feels secure specially for single or couples not really for a family vacationers … I definitely come back soon thank you !
2024 年 3 月入住 1 晚

10/10 超赞

jose

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
La atención DE PRIMERA! Libi es una excelente administradora. Muchas gracias
2024 年 3 月入住 1 晚

10/10 超赞

Dania Villaseñor

满意：清洁度、员工和服务、住宿条件和设施
Hotel céntrico, bonito, limpio, con personal muy amable y a un muy buen precio, incluso nos dieron una bebida de bienvenida, no hay ni un solo detalle que mencionar
2023 年 9 月入住 1 晚

8/10 还可以

Damaris Berenice

满意：客房舒适度，住宿条件和设施
不满意：员工和服务
LA ATENCIÓN AL CLIENTE PUEDE MEJORAR
Nuestra habitación fue la 106 y era bastante cómoda con baño propio; sin embargo, la limpieza de los blancos podría mejorar, pues las cobijas huelen bastante a humedad y algunas toallas son tan viejas que están deshilachadas o casi transparentes. Al llegar nos atendió un joven extremadamente agradable de acento francés, pero el check-in lo hicimos cuando había dos señoritas a cargo. Una de ellas, en especial, fue bastante grosera con nosotros y lo fue también con otros clientes. Nunca se nos comentó cómo redimir la bebida de cortesía ni pudimos usar instalaciones como la cocina o el cine. La alberca es demasiado honda para el mexicano promedio, por lo que la mayoría de la gente se queda en la orilla. Por la mala atención de las chicas en recepción, no volveríamos.
2023 年 9 月入住 2 晚

10/10 超赞

Adrienne

团体旅客
满意：清洁度、员工和服务、住宿条件和设施
Cute spot with AC and a beautiful pool. It’s a great place to meet other travelers, highly recommend taking the salsa class on Wednesday nights!
2023 年 8 月入住 2 晚

10/10 超赞

Gerardo

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
selina
Excelente opcion de sayulita, recomendado al 100%
2023 年 8 月入住 2 晚

10/10 超赞

Julie

2023 年 8 月入住 3 晚

10/10 超赞

Delia

满意：清洁度、员工和服务、住宿条件和设施
Super
2023 年 7 月入住 3 晚

4/10 很差

真实旅客

与家人出行
不满意：客房舒适度，住宿条件和设施
checked out hours later
Location was good, hotel looked just like the picture. The walk to the beach was only a few blocks away. We couldn't check in until 3, and they let us use the pool, thank goodness. We went to the beach for about an hour and went back to the room with intentions of napping then going out in the town but we had to leave 5 hours after check in. Air conditioner didn't work, the front desk person came to check it out and said, "sorry", that was it. We overheard another person complaining that their air conditioning was broken also. The heat was unbearable. We called a cab and left Sayulita.
2023 年 7 月入住 1 晚

10/10 超赞

Ismael

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
El concepto es sumamente agradable, la alberca y las instalaciones dan la sensacion de exculsividad aun en medio del bullicio de Sayulita
2023 年 7 月入住 1 晚

8/10 还可以

JOSE ANTONIO

满意：员工和服务
Bueno pero……más mantenimiento y limpieza
El hotel bonito, pero con falta de mantenimiento buena ubicación, el restaurante bueno pero si falta más limpieza
2023 年 7 月入住 1 晚

6/10 一般

Javier Sanchez

与配偶出行
The hotel is okay but it needs more room service. The room was missing water bottles, coffee, iron these are necessary items that all rooms must have. Did not like the check out they had to inspect the room before they returned the deposit money for the hotel keys.
2023 年 7 月入住 3 晚

2/10 糟糕

Vanessa

2023 年 7 月入住 1 晚

4/10 很差

Jose

与家人及幼儿出行
满意：清洁度、员工和服务、住宿条件和设施
Way too noisy at night,
2023 年 6 月入住 8 晚

10/10 超赞

Gabriela

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
We love that is so close to the beach, perfect for surfing
2023 年 6 月入住 4 晚

8/10 还可以

Alma

满意：清洁度、员工和服务、住宿条件和设施
Muy bonito y limpio muy cercas de la playa y Restaurantes
2023 年 6 月入住 1 晚

10/10 超赞

Alejandro

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Ampliamente recomendable con gusto regresare además esta a un paso de la playa
2023 年 6 月入住 3 晚

2/10 糟糕

Sina

与配偶出行
不满意：清洁度、员工和服务、住宿条件和设施
staff was rarely at the reception to resolve any issues Staff did not take action on noise complaint (3am someone was blasting music and screaming) Did not refund any money based on bad experience Pool was dirty Private rooms had very little privacy Very bad customer service and experience The restaurant/bar was fine
2023 年 6 月入住 3 晚

10/10 超赞

Sara

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
I will stay here again
The only hiccup was during check-in, they gave us a room that was already occupied. So it took a bit longer than expected for us to get settled in. Everything after this was awesome! Great location, food, and service.
2023 年 5 月入住 2 晚

8/10 还可以

Aidan

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Right in the center of Sayulita, and so close to the beach! The staff was so helpful and kind. The room was a little darker than I’d like, but it seems to keep it cool. What’s a plus is that you can schedule transportation back to PVR airport at the front desk too. Selina’s bar was so fun on karaoke night (Thursdays), I wish we went there more! Ended up making awesome new friends there too. :)
2023 年 5 月入住 8 晚
Selina 于 2023年05月18日 的回复
Dear valued guest,Thank you for taking the time to share your feedback about your recent stay at our hotel. We're delighted to hear that you enjoyed our convenient location in the center of Sayulita and its proximity to the beach. It's fantastic that our staff provided helpful and kind service throughout your stay.We appreciate your understanding regarding the room being a little darker than expected. Our rooms are designed to provide a comfortable and relaxing atmosphere, and the darker tones contribute to keeping the room cool and providing a peaceful sleep environment. We're glad to hear that this aspect added to your overall comfort during your stay.We're thrilled to know that you had a great time at Selina's bar, especially on karaoke night Thursdays. It's wonderful to hear that you made new friends and enjoyed the lively atmosphere. We apologize if you didn't have the opportunity to visit the bar more often, but we're delighted that you had a memorable experience when you did.

10/10 超赞

Melissa

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great hotel, loved it.
2023 年 4 月入住 1 晚

8/10 还可以

Reda

与配偶出行, 团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I was worried about the noise since so many people complained about it, but we had no issues. It is loud, don't get me wrong, and maybe because our room was in the mid part of the building, it was tolerable, I was able to sleep fine. The pool was very warm, and pleasant on the body, but could be cleaner, those wooden bits were filling it and made it less pleasant to swim in. The food was good, but service was very slow, slower than in other areas around. Some people who were working would take common areas and we could not use them. It was kind of annoying since hotel was offering working spaces specifically for that. Overall we had a great time and I would strongly recommend staying there.
2023 年 4 月入住 5 晚

10/10 超赞

Valeria

2023 年 4 月入住 1 晚

10/10 超赞

Valerie

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Jolie auberge chaleureuse
D'abord assurez-vous d'avoir bien regardé l'adresse avant de vous rendre. Mon chauffeur de taxi et moi avons eu toutes les mesures de trouver le lieu qui n'était pas bien indiqué sur Google Maps. Après avoir demandé à des locaux, ils nous ont orienté beaucoup plus loin que ce Goggle maps indiquait (tout près de l'hôtel Sayulinda c'est ce que je vous conseille d'inscrire). En somme, un très bel hôtel de jeunesse avec lit propre, confortable et chambre nettoyée tous les jours. Personnel très attentionné au bien-être animal et serviable. Soyez avisé que si vous avez une chambre côté rue, vous ne dormirez pas tranquille si vous avez le sommeil léger. Musique bruyante ayant cessée à 6h am , oui oui! 6h am.
2023 年 4 月入住 3 晚
General Manager 于 2023年04月19日 的回复
Dear Valerie, Thank you for taking the time to share your experience at the Pretty Warm Inn. We're glad to hear that you found our youth hotel to be clean and comfortable, and that our staff was attentive and helpful during your stay. We apologize for the confusion with our address and the inconvenience that this caused you and your taxi driver. We'll work to ensure that our location is clearly marked on Google Maps to avoid similar issues in the future. Regarding the noise from the street, we understand that it can be bothersome for some guests. We recommend requesting a room that is not facing the street for a quieter stay. Thank you for choosing the Pretty Warm Inn, and we hope to welcome you back in the future. Warm Regards,

4/10 很差

Andrea

与家人出行
满意：住宿条件和设施，员工和服务
If you value your sleep, this is not the place for you. With the rock hard beds and pounding DJ music next door from 8pm to until 2-3am every night. We were unaware of these details when booking. On the plus side, and what we were really looking forward to…They offer surf lessons, nice restaurant, only a couple blocks from the beach, right off the center of town, so it is very conveniently located.
2023 年 4 月入住 2 晚
Selina 于 2023年04月12日 的回复
Dear Andrea, Thank you for your feedback about your recent stay with us. We apologize for any inconvenience caused by the loud music and hard beds that may have affected your sleep. We do strive to ensure all our guests have a good night's rest and will look into ways to improve in this aspect. On a brighter note, we are happy to know that you appreciated our surf lessons, restaurant, and convenient location. We hope to have the opportunity to welcome you back and provide you with a better experience in the future. Thank you for choosing to stay with us. Warm Regards,

10/10 超赞

MARCOS

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The personnel was very helpful and friendly.
2023 年 3 月入住 4 晚
Selina 于 2023年04月4日 的回复
Dear MARCOS, Thank you for taking the time to leave this wonderful review! We're thrilled to hear that our personnel were helpful and friendly during your visit. Providing exceptional customer service is a top priority for us, and we're glad to know that we were able to meet your needs. We appreciate your business and hope to see you again soon. Thanks again for choosing us! Regards!

8/10 还可以

CINTHIA IBET MONROY

与配偶出行
满意：员工和服务，清洁度
Muy cercano al centro y limpio
2023 年 2 月入住 2 晚

10/10 超赞

Alma adaliz

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 2 月入住 1 晚

10/10 超赞

Julie

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Rooms were great, people, welcome drink to meet people, free surf theory class
2023 年 2 月入住 2 晚

6/10 一般

Kevin James Stetson

满意：员工和服务、服务设施、住宿条件和设施
不满意：清洁度
2023 年 2 月入住 5 晚

10/10 超赞

Diego

2023 年 2 月入住 1 晚

10/10 超赞

christopher witoski

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Awesome place, great staff and amazing vibes. I highly recommend!
2023 年 2 月入住 2 晚

6/10 一般

Noel

与家人出行
Good
2023 年 1 月入住 4 晚

10/10 超赞

Sandra

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Las camas son súper cómodas, la alberca súper rica. A una cuadra de la playa. De los pocos lugares que aceptan tarjeta en Sayulita. El restaurante está rico :). Tiene muchos baños comunitarios.

8/10 还可以

Hortensia

满意：清洁度、员工和服务、服务设施、住宿条件和设施

6/10 一般

daniel

满意：员工和服务
2022 年 12 月入住 1 晚

8/10 还可以

Jennifer

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I loved the location, the room was great. I stayed in the private room, with his own bathroom and I enjoyed the property. I just think that a curtain is needed

8/10 还可以

Juan Manuel

与配偶出行
满意：员工和服务
Lo mejor la ubicación. El baño todo el tiempo olió a insecticida, las toallas para uno en la alberca tienen costo
2022 年 11 月入住 2 晚

8/10 还可以

Patrick Curtis

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2022 年 11 月入住 5 晚

2/10 糟糕

Javier

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 7 月入住 1 晚

4/10 很差

Juan Manuel

与家人出行
不满意：清洁度、住宿条件和设施、客房舒适度
El servicio de las personas que atienden es bueno, las áreas comunes son buenas, la alberca es pequeña pero está limpia y el agua está calientita, los cuartos el que me toco a mi fue malo, muy pequeño no tenía baño no había donde poner las cosas, no tenía ventilación había humedad olía a humedad llovió y tenía goteras se echuchaba lo de arriba el ruido lo de abajo y lo de los lados estaba muy encerrado, los baños son comunitarios pero les falta limpieza
2022 年 7 月入住 4 晚

10/10 超赞

Emmanuel

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Muy bonita y bien cuidada
2022 年 7 月入住 2 晚

10/10 超赞

Melina Raquel

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The only issue was they didn’t have hot water 😢
2022 年 6 月入住 2 晚

10/10 超赞

Daniel

2022 年 6 月入住 1 晚

8/10 还可以

CRISTAL

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Es bastante acogedor y lleno de mucha paz, el único inconveniente es que en mi habitación habia abejas constantemente aún cuando no estaba abierta la habitación. Era unpeligro ya que mi pareja es alérgica a las mismas.
2022 年 5 月入住 4 晚