预订锡尔酒店宾馆住宿限时优惠

“Checked in around 3pm, but didn't get into the room until after dinner. The room and amenities were good. After unpacking, I pulled the chair out from under the desk and noticed something had been dragged out by the chair. It turned out to be animal feces! I contacted the front desk and was told that none of the housekeeping staff was on duty, but that he (the front desk manager) would come up to sweep up the mess. After sweeping up the feces, he left me with a container of antiseptic wipes to……

“Very convenient to Southern Union Community College and several places to eat.”

“Clean room, staff was super friendly!”

“Clean room with a nice view of the river.”

“A/C needed maintenance and so did the bath/shower really needs updating”

“The front desk staff was very helpful and compassionate to my needs with my mom that made a big difference”

“Stay only if you have to and don't need breakfast. Not worth it.”

“The staff was very friendly. The room was cleaned and comfortable.”

“Room was clean, nice. Staff was friendly”

“Terrible”

“Well, not a great stay. We were given a room on the first floor & as one of us walked into “reserved room” -a gentlemen was coming out of the bathroom having just showered. Embarrassing for us and him! We returned to front desk to inform them of their error. The clerk apologized and blamed the error on the computer system. Our new room was fine, on the 3rd floor, but the common hallway was very hot-Air conditioning wasn’t working. It was 90, plus degrees outside & felt like that in the common……

“Good 👍”

“The rooms were spacious and clean. The staff were friendly and asked consistently if we needed anything. I do feel like the parking fee should be included in the price of room or not have one at all.”

“It was a perfect stay.”

“Close to the base and could walk to museum and base if you had to.”

“Quick, clean, efficient.”

“As a hotel, I can only say that its price matches its quality—it’s fairly average.”

“New building”