“Excellent hotel staff members, good selection of breakfast variety. Only complain was that the size of the CLUB room twin bed is only 1M wide, quite narrow for adults, and could be a little uncomfortable for bigger size adults.”
“Everything is great, including the room, service and food at the restaurant. We had a pleasant time staying here. Breakfast was fantastic, got a lot of choices. We moved from Novotel to Pullman, and both hotels were very nice to help us move the luggage from room to room. We definitely will choose to stay here again next time when we visit. ”
“- Hotel is conventiently located at downtown and easy to go major attraction
- Hotel front desk is very helpful and kind enough to extend late checkout when I was stuck in bad traffic
- hotel lobby’s is nice and decent
— room is a bit messy and smell unpleasant. The washroom is dirty and hair and dust.
— bad sheet smell not good and use for long times ”
“Friendly staff. We had to leave at 3am one day for sunrise tour, the hotel made us sandwiches because we would miss the breakfast. This was very considerate. ”
“Well-located for our needs. Staff was excellent and we were wonderfully looked after from beginning to end. Decent breakfast choices. We stayed in the refurbished rooms, which made for a very pleasant stay.”
“Hotel taxi rate was too expensive.Shower had problems. Water pressure was low. Water was not hot enough even after repaired by technician. Room rate was OK for over all service. ”