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Reviews of Ramada by Wyndham Sellersburg/Louisville North

2.5 out of 5
Ramada by Wyndham Sellersburg/Louisville North
360 Triangle Dr, I-65 Exit 9, Sellersburg, IN

Reviews

8.0

Very good

Rating 10 - Excellent. 419 out of 1009 reviews" "
Rating 8 - Good. 319 out of 1009 reviews" "
Rating 6 - Okay. 147 out of 1009 reviews" "
Rating 4 - Poor. 72 out of 1009 reviews" "
Rating 2 - Terrible. 52 out of 1009 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Amy

Disliked: Staff & service
Stayed 2 nights in May 2024

2/10 Terrible

Dana

Was not able to stay there because even though they are pet friendly cats are not allowed so i will need a refund
Stayed 1 night in May 2024
Response from Manager on 26 May 2024
Hello Dana,We apologize for any inconvenience caused by our pet policy. For any concerns regarding your stay, please reach out to our management team directly for further assistance with your request for a refund. Thank you for sharing your feedback with us.

6/10 Okay

William

Business traveller, Travelled with group
Liked: Cleanliness, property conditions & facilities
The same breakfast every day! Wonderful that they clean the room every day. They prefer to lose a corporate client and stop renting 4 rooms because there is a problem with the payment one night Noisy if they give you the room on the side of the highway For the payment you can't demand more, it's a passing hotel, good beds and it has an indoor pool with heating
Stayed 1 night in May 2024
Response from Manager on 25 May 2024
Hello William,We appreciate your feedback on our daily room cleaning service and amenities. Our breakfast options are currently being reviewed for more variety. We regret any inconvenience regarding payment issues and noise from the highway. Our team is always striving to improve the guest experience at our passing hotel with comfortable beds and a heated indoor pool.

10/10 Excellent

Marla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the friendly staff
Stayed 2 nights in May 2024
Response from Manager on 25 May 2024
Hello Marla,We are delighted to hear that you found our hotel clean and our staff friendly during your stay. Our team takes great pride in providing exceptional service to all our guests. We hope to welcome you back for another wonderful experience in the future.

8/10 Good

Alyssa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy to get to.
Stayed 1 night in May 2024
Response from Manager on 25 May 2024
Hello Alyssa,We're pleased to hear you found our hotel conveniently located. Your feedback is valuable to us in improving our guests' experience. Thank you for choosing our hotel.

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
The motion sensor for the light in the bathroom was a shock having the bright light come on in the darkness early in the morning
Stayed 1 night in May 2024
Response from Manager on 23 May 2024
Hello Peter, We apologize for any inconvenience caused by the motion sensor in the bathroom. Your feedback is valuable for us to improve our services for future guests. If you have any further concerns, please feel free to contact our management team for assistance.

10/10 Excellent

Michael, Avon

Liked: Cleanliness, staff & service, property conditions & facilities
Close to interstate
Stayed 1 night in May 2024
Response from Manager on 22 May 2024
Hello Michael,We appreciate you highlighting our convenient location near the interstate. Guests who prefer easy access to major roadways find this aspect beneficial for their stay. We strive to offer a location that suits the needs of various travelers and are glad to hear it met your expectations. Thank you for choosing our hotel for your accommodation needs.

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for a night. Staff was friendly and efficient. Rooms were clean and taken care of.
Stayed 1 night in May 2024
Response from Manager on 22 May 2024
Hello Jeremy,We are delighted to hear you enjoyed your stay with us! Our team works hard to ensure guests have a comfortable experience. Your feedback is truly appreciated.

10/10 Excellent

Tanya

Stayed 2 nights in May 2024
Response from Manager on 23 May 2024
Hello Tanya,We are charmed to hear that you enjoyed your stay with us! If you have any further comments or suggestions, please feel free to reach out to us. We look forward to welcoming you back in the future.

6/10 Okay

DANIEL

Business traveller
Liked: Staff & service
Disliked: Cleanliness
The bathroom had funky smell and fan was loud! The floors were dirty!
Stayed 2 nights in May 2024
Response from Manager on 21 May 2024
Hello DANIEL, We appreciate your feedback and apologize for any inconvenience caused during your stay. Your comments will be shared with our team for further review and improvement. We hope to welcome you back in the future for a more enjoyable experience.

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Manager on 21 May 2024
Hello Paul, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

8/10 Good

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Manager on 19 May 2024
Hello Anita,We are thrilled to hear that you had a pleasant stay with us! Should you have any further comments or suggestions, please do not hesitate to reach out to us directly so we can address them accordingly.

8/10 Good

Ryan

Travelled with family and small children
Liked: Cleanliness
Clean with a decent bed. Average amenities.
Stayed 1 night in May 2024
Response from Manager on 17 May 2024
Hello Ryan,We appreciate your feedback on our clean rooms and comfortable beds. Our team is always working to provide a pleasant stay for our guests. Thank you for staying with us.

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I loved the size of the room and the comfort of the king-sized bed. The bathroom, and especially the shower, was sparkling clean. It was a bit shocking that the automatic lights popped on with violent brightness at 3 AM when I walked into the bathroom, which startled both me and my partner, who was still in bed. Since that was the only undesirable aspect, I would definitely say there wasn’t any reason to choose this property again and again.
Stayed 1 night in May 2024
Response from Manager on 14 May 2024
Hello Stephanie,Thank you for the feedback on our spacious rooms and comfortable beds. We appreciate hearing about your positive experience in the sparkling clean bathroom. We have noted your comment regarding the automatic lights and will ensure it is reviewed for future improvements. We look forward to welcoming you back on your next visit.

10/10 Excellent

Melinda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is close to higheay, decent price. Pool was very clean and service was excellent!
Stayed 2 nights in May 2024
Response from Manager on 14 May 2024
Hello Melinda,We're thrilled you enjoyed our clean pool and excellent service during your stay. It's great to hear you found our prices reasonable as well. Feedback like yours motivates us to keep up the good work. We hope to welcome you back again in the future.

6/10 Okay

Madison

Travelled with partner
Overall average. It gets the job done for an affordable hotel stay. Not the best place I have stayed, also not the worst !
Stayed 1 night in May 2024
Response from Manager on 14 May 2024
Hello Madison, We appreciate your feedback and are glad to hear you found value in your stay with us. We strive to provide a comfortable experience for all our guests. Your comments will help us improve our services further. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

10/10 Excellent

Betsye

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and a good breakfast.
Stayed 1 night in Apr 2024
Response from Manager on 4 May 2024
Hello Betsye,We're glad to hear that you enjoyed our friendly staff and breakfast during your stay. Your feedback is greatly appreciated. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 4 May 2024
Hello David,We're thrilled to hear you had a wonderful stay with us! If you have any further comments or suggestions, please don't hesitate to reach out to us directly. We hope to welcome you back again soon!

10/10 Excellent

diane

Liked: Property conditions & facilities
We were very pleased with this hotel. Very clean and quiet. The breakfast was mediocre
Stayed 1 night in Apr 2024
Response from Manager on 4 May 2024
Hello diane,We are glad to hear you enjoyed your stay and found the hotel clean and quiet. Thank you for sharing your feedback on the breakfast, we appreciate your input to help us improve our services for future guests.

10/10 Excellent

Susan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Felt very comfortable and had a good night sleep. Price was reasonable.
Stayed 1 night in Apr 2024
Response from Manager on 30 Apr 2024
Hello Susan,We are delighted to hear that you had a comfortable stay and enjoyed a good night's sleep at our hotel. Our team works hard to provide a relaxing experience for all our guests. We appreciate your positive feedback and look forward to welcoming you back in the future!

4/10 Poor

Michael

Business traveller
Disliked: Staff & service, amenities
Meh
Stayed 1 night in Apr 2024
Response from Manager on 1 May 2024
Hello Michael, We appreciate your feedback and regret to hear that your experience did not meet your expectations. Guest satisfaction is important to us, and we will share your comments with our team for further improvement. Thank you for bringing this to our attention.

10/10 Excellent

Estellean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 30 Apr 2024
Hello Estellean,We are delighted to hear that you had a wonderful stay at our hotel! If you have any further comments or suggestions, please feel free to reach out to us directly. We look forward to welcoming you back in the future.

10/10 Excellent

Matt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were exceptionally clean. Free breakfast just ok, but it’s free!
Stayed 1 night in Apr 2024
Response from Manager on 25 Apr 2024
Hello Matt,We're glad to hear you found our rooms exceptionally clean during your stay with us. We appreciate your feedback on the breakfast; our team aims to provide a variety of options for our guests to enjoy. We hope to welcome you back soon for another enjoyable stay.

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel! Spacious rooms. Good price. Walked next door to Cracker Barrel restaurant. Good breakfast. Easy on and off I65.
Stayed 1 night in Apr 2024
Response from Manager on 23 Apr 2024
Hello Mary,We are thrilled to hear that you enjoyed the spacious rooms and convenient location near the Cracker Barrel restaurant. It's wonderful to know that you found the price to be good and had a pleasant breakfast experience. Your feedback is greatly appreciated, and we hope to welcome you back again in the future.

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
The property appears to be older, but has been updated in the rooms, which are a bit smaller but was clean and the beds were comfortable. The staff was nice and easy to deal with. It's not a fancy hotel, but a clean place to spend a few nights.
Stayed 2 nights in Apr 2024
Response from Manager on 12 Apr 2024
Hello Keith, We are pleased to hear that you found our rooms clean and our staff accommodating during your stay. Our team works hard to provide a comfortable experience for all our guests. Your feedback on our updated rooms is appreciated, and we hope you enjoyed your time with us.

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Manager on 13 Apr 2024
Hello Cody,We are delighted to hear you had an excellent stay with us! We look forward to welcoming you back in the future for another memorable experience.

10/10 Excellent

Elsie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking lot is connected to a Cracker Barrel which is where we went for dinner one night! Very convenient to the high way and nearby stores! The hotel was clean, staff was very friendly, bed and pillows were clean and you could tell were maintained properly. Very happy with our stay and will likely return for future trips near the area
Stayed 2 nights in Apr 2024
Response from Manager on 12 Apr 2024
Hello Elsie,We're glad to hear you found our location convenient and enjoyed your stay. Our team works hard to provide a clean and friendly environment for all our guests. We appreciate your kind words and look forward to welcoming you back on your next trip to the area.

8/10 Good

Wendi

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was nice, towels provided. Enjoyed breakfast and staff was overall friendly. (would've loved some bacon or biscuits/gravy). Didn't really need much.. there was some trash in the floor in our room, but overall seemed clean.
Stayed 1 night in Apr 2024
Response from Manager on 12 Apr 2024
Hello Wendi,We're glad to hear you enjoyed our pool and breakfast options. Your feedback helps us improve; we appreciate your comments on room cleanliness. For any future concerns, please reach out to our management team directly.

8/10 Good

Pamela

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 9 Apr 2024
Hello Pamela,We are thrilled to hear you enjoyed your stay with us! If you have any additional feedback to share, please don't hesitate to reach out to us directly. We look forward to welcoming you back soon!

8/10 Good

Tiffiney

Stayed 1 night in Mar 2024
Response from Manager on 23 Apr 2024
Hello Tiffiney, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

6/10 Okay

Jesse

Travelled with family and small children
Liked: Staff & service, amenities
Bedspread and sheets and had stains, bathroom door hinge was falling off making door difficult to open and close, property advertised having a hot tub , but had a deck built over top of it.
Stayed 2 nights in Mar 2024
Response from Manager on 2 Apr 2024
Hello Jesse, We appreciate your feedback and apologize for the inconvenience you experienced. Your comments will be shared with the team for further review to ensure our guests' comfort and convenience are met. Please feel free to reach out to our management team for any further assistance or feedback regarding your stay.

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Newer property. Nice big room
Stayed 1 night in Mar 2024
Response from Manager on 1 Apr 2024
Hello Randy,We appreciate your positive feedback on the size of our rooms at our newer property. Your satisfaction is important to us, and we hope you had a comfortable stay with us.

10/10 Excellent

John

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Manager on 5 Apr 2024
Hello John,We are thrilled to hear that you had a wonderful stay at our hotel! If you have any further comments or would like to share more about your experience, please feel free to reach out to us. We hope to welcome you back soon for another fantastic stay!

6/10 Okay

Helen

Travelled with partner
Liked: Cleanliness
While convenient for visits with family in Sellersburg, we don’t appreciate the TV in the dining area being et on a channel that is politically divisive. It makes for a very unpleasant breakfast experience.
Stayed 2 nights in Mar 2024
Response from Manager on 29 Mar 2024
Hello Helen,We apologize for any discomfort this may have caused. Guest feedback is valuable, and we will review our TV channel selections going forward to ensure a more enjoyable dining experience for all our guests. Thank you for bringing this to our attention.

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice and clean stay. Staff were very helpful.
Stayed 1 night in Mar 2024
Response from Manager on 27 Mar 2024
Hello Mark,We are delighted to hear that you enjoyed a pleasant and tidy experience during your stay with us. Our team always strives to provide exceptional service to all our guests. If you have any further feedback or suggestions, please do not hesitate to reach out to our management team.

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Manager on 24 Mar 2024
Hello Katherine,We are thrilled to hear you had a wonderful stay at our hotel! We look forward to welcoming you back soon for another fantastic experience!

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on 24 Mar 2024
Hello Ashley,We're thrilled to hear you enjoyed your stay with us! If you have any suggestions or comments, feel free to get in touch with us directly. We hope to welcome you back soon!

10/10 Excellent

Esther C., Traverse City

Liked: Cleanliness
Stayed 2 nights in Mar 2024
Response from Manager on 22 Mar 2024
Hello Esther C.,We're delighted to hear you had a wonderful stay with us! Should you have any further feedback to share, please do not hesitate to reach out to us directly. We look forward to welcoming you back soon!

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the highway. Just stayed one night during road trip. Arrived late left early met our needs
Stayed 1 night in Mar 2024
Response from Manager on 17 Mar 2024
Hello Richard,We are pleased to hear that our convenient location met your needs during your road trip. We appreciate your feedback and hope to welcome you back for another comfortable stay in the future.

10/10 Excellent

Maria Luisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very clean. The place is quiet. Staff can try to be a little friendly. Breakfast can be better if it’s not the same scrambled egg and sausage each and everyday.
Stayed 5 nights in Feb 2024
Response from Manager on 12 Mar 2024
Hello Maria Luisa,Thank you for sharing your experience with us. We're glad you found our property clean and quiet. We appreciate your feedback regarding our staff friendliness and breakfast variety; we will share it with our team for their awareness of your observations. Our goal is to enhance our guests' experience continually.

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms!
Stayed 2 nights in Mar 2024
Response from Manager on 6 Mar 2024
Hello Paula,We are thrilled to hear that you enjoyed our rooms! Your positive feedback is truly appreciated and we hope to welcome you back in the future. Thank you for sharing your experience with us.

6/10 Okay

ROBERT

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very noisy like a window was open. Paper thin walls. Kids running the halls. Check in was slow compared to someone else checking in next to us. Frustrating after a 14 hour drive in the rain. The other people have it quick and easier.
Stayed 1 night in Mar 2024
Response from Manager on 3 Mar 2024
Hello ROBERT,We regret to hear about the inconvenience you experienced during your stay. We take all feedback seriously and will address your concerns with our team. Rest assured we aim to make improvements where necessary for the comfort of all our guests.

10/10 Excellent

Brenda, Grand Rapids

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on 5 Mar 2024
Hello Brenda,We're thrilled to hear you enjoyed your stay with us! We look forward to welcoming you back soon.

10/10 Excellent

Molly

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Recently updated rooms, clean, breakfast was okay- could use improvements. Overall did the job for a work trip off Inst. 65.
Stayed 1 night in Feb 2024
Response from Manager on 24 Feb 2024
Hello Molly,We appreciate your feedback on our updated rooms and cleanliness. Your comments on breakfast will be shared with our team for consideration. We're glad to hear the hotel served its purpose for your work trip near I-65. Thank you for choosing to stay with us.

8/10 Good

Dylan

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024
Response from Manager on 22 Feb 2024
Hello Dylan,We are glad to hear that you had a pleasant stay with us! Please do not hesitate to contact us if you have any further comments or suggestions.

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Very clean and updated. Offered a full breakfast. Very good value! Would stay here again.
Stayed 1 night in Feb 2024
Response from Manager on 23 Feb 2024
Hello Mary,We are delighted to hear that you enjoyed our clean and updated facilities, along with our delicious breakfast offerings. Your kind words inspire us to continue providing great value to our guests. We look forward to welcoming you back on your next visit.

6/10 Okay

Tanner

Stayed 2 nights in Feb 2024
Response from Manager on 22 Feb 2024
Hello Tanner,We appreciate you choosing our hotel for your stay and hope you had a pleasant overall experience. Please feel free to reach out to us directly with any specific feedback you may have from your time here.

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean, staff was friendly, the shower was lovely. The parking seems lacking at first but there is tons in back and nearby side doors you can use your card to enter.
Stayed 1 night in Feb 2024
Response from Manager on 16 Feb 2024
Hello Chris,Thank you for sharing your feedback on your recent stay with us. We're pleased to hear that you found our hotel clean, our staff friendly, and enjoyed our lovely shower. We apologize for any initial inconvenience you may have experienced with parking, but we're glad to know that there is ample parking available at the back and nearby side doors, accessible with your card. We appreciate your comments and hope to welcome you back again soon.

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room and main areas in hotel were very clean. Beds were comfortable and room spacious. Decent breakfast. Quiet.
Stayed 1 night in Feb 2024
Response from Manager on 10 Feb 2024
Hello Angel,Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you found our hotel and its facilities to be clean and comfortable, and that the breakfast met your expectations. We always strive to provide a peaceful atmosphere for our guests, and we're glad to hear you found it quiet. We hope to welcome you back again in the future.

10/10 Excellent

Amber

Stayed 1 night in Feb 2024
Response from Manager on 22 Mar 2024
Hello Amber,We are delighted to hear that you had a fantastic stay with us! If you have any future concerns, please feel free to reach out to us.