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Reviews of Baymont by Wyndham Selma

2.5 out of 5
Baymont by Wyndham Selma
2420 N Broad St, Selma, AL

Reviews

5.6
Rating 10 - Excellent. 60 out of 349 reviews" "
Rating 8 - Good. 63 out of 349 reviews" "
Rating 6 - Okay. 63 out of 349 reviews" "
Rating 4 - Poor. 60 out of 349 reviews" "
Rating 2 - Terrible. 103 out of 349 reviews" "

5.8/10

Cleanliness

6.8/10

Staff & service

4.6/10

Amenities

5.6/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

6/10 Okay

Janis

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
I've never checked into a property under a corporate brand that was so dirty. Floors hadn't been cleaned in a long time. Towels were clean but stained. We had a room away from the street but it was quite noisy because guests came and went all night.
Stayed 2 nights in Mar 2024
Response from Michelle AGM on 6 Mar 2024
Thank you for your feedback.

2/10 Terrible

Yolanda

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
This is a motel, not a hotel. Full stop. The room we got was dirty, & smelled of smoke & chemicals (pesticide?). We had to dispose of 2 dying cockroaches, rinse dirt out the sink (did someone clean their boots in the sink?) & request toilet paper & a second hand towel. The walls & hair dryer were dirty & some towels were stained. This room should never have been rented out. The price charged was ridiculous? We expect a full refund. We couldn't change rooms ("we're full") & due to events in the area, couldn't book a room elsewhere. The staff that we interacted with were pleasant & respectful, but we haven't been able to reach management yet... Expedia, you need to address this or I will never book through you again, due to lack of trust in your offerings!
Response from Michelle AGM on 4 Mar 2024
Thank you for your feedback.

2/10 Terrible

Kelsey

Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel has went down tremendously! My family have been staying here for years and it was always clean. The walls and doors are filthy. The sheets are discolored and the wash clothes were dirty.
Stayed 1 night in Jan 2024
Response from Mayur AGM on 29 Jan 2024
Thank you for your feedback.

4/10 Poor

RENE, Houston

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Mayur AGM on 10 Jan 2024
Thank you for your feedback.

2/10 Terrible

Craig

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Water would not get hot. A lot of loitering. Would not recommend
Stayed 2 nights in Nov 2023
Response from MAYUR AGM on 30 Nov 2023
Thank you for your feedback.

2/10 Terrible

Ashley

Stayed 1 night in Nov 2023
Response from MAYUR AGM on 14 Nov 2023
Thank you for your feedback.

2/10 Terrible

Sheri

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing was okay, very dirty and run down, keys didn’t work had to go down to the office twice. Loud neighbors. I booked two kings and they didn’t have anything but double but charged me the same price. Remote was missing I. One of the rooms. Bathroom light was broke in the other.
Stayed 1 night in Nov 2023
Response from MAYUR AGM on 4 Nov 2023
Thank you for your feedback.

2/10 Terrible

Charles

Travelled with family
Property did not have record of our reservation due to “system issues “. They offered a walk in rate significantly higher than the reservation rate and demanded cash payment since the credit card system was “down”. We found other accommodations.
Stayed 1 night in Oct 2023
Response from MAYUR AGM on 31 Oct 2023
Thank you for your feedback.

6/10 Okay

GREGORY, NEW YORK

Liked: Staff & service
Stayed 1 night in Oct 2023
Response from Mayur AGM on 24 Oct 2023
Thank you for your feedback.

10/10 Excellent

Jermaine

Stayed 1 night in Oct 2023
Response from Mayur AGM on 12 Oct 2023
Thank you for your feedback.

2/10 Terrible

Gregory

Disliked: Staff & service
I booked the room and was late checking in because of car trouble. When I finally made it to the hotel there was no staff there to check me in. I rang and rang the night window bell to no avail. I had to sleep in my car.But I was still charged for a nights stay
Stayed 1 night in Oct 2023
Response from Mayur AGM on 2 Oct 2023
Thank you for your feedback.

8/10 Good

Nancy

Stayed 1 night in Sep 2023
Response from Mayur AGM on 19 Oct 2023
Thank you for your feedback.

2/10 Terrible

Michael

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
A Traphouse in Selma
Check in was a difficult process, with the hotel having an entire lobby for guests to check in although it restricted guest access to the lobby on almost a constant basis. My room was absolutely filthy and it was obvious housekeeping had not even swept or did any sort of cleaning on the floors. I booked a non-smoking room, but the first thing I noticed as soon as I set foot inside was the overpowering scent of burning tobacco and other things. It was to the point that there were even burn holes in the bed sheets from smoking and burn marks on the bathtub also from smoking in the room. The room itself even had mold growing on the walls and was so humid that all the lamps were beginning to rust. To make matters worse, I soon discovered that previous guests had been using the night stand drawers as ash trays while smoking and there even appeared to be leftover marijuana stems sitting on top the night stand. Combine all these details with the fact that literally the door frame itself of the hotel room was broken from what appeared to be someone attempting to kick the door down, made for quite an unpleasant stay during the short time I spent there. To make matters even worse, it was impossible to even distract myself from these atrocities with a bit of television, since the hotel for some reason felt the need to have DirecTV receivers that were not even activated or in service for use. Overall, the nearly $90 price tag that I paid for my room per night was in the least a robbery.
Stayed 1 night in Sep 2023
Response from Mayur AGM on 24 Sept 2023
Thank you for your feedback.

6/10 Okay

Niema

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Mayur AGM on 24 Sept 2023
Thank you for your feedback.

2/10 Terrible

JAMES P

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Mayur AGM on 15 Sept 2023
Thank you for your feedback.

2/10 Terrible

Ashley

Stayed 1 night in Aug 2023
Response from Mayur AGM on 4 Sept 2023
Thank you for your feedback.

2/10 Terrible

Willie

Travelled with family
There was water on the floor. The rooms was terrible
Stayed 4 nights in Jun 2023
Response from Mayur AGM on 29 Jun 2023
Thank you for your feedback.

2/10 Terrible

Latasha

Stayed 1 night in Jun 2023
Response from Mayur AGM on 27 Jun 2023
Thank you for your feedback.

4/10 Poor

Brenda

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Mayur AGM on 22 Jun 2023
Thank you for your feedback.

6/10 Okay

Darrell

Business traveller
Liked: Staff & service
Was counting on breakfast being ready by 6A but wasn’t ready even by 6:30 when I left. At least the coffee was ready.
Stayed 1 night in Jun 2023
Response from Mayur AGM on 19 Jun 2023
Thank you for your feedback.

10/10 Excellent

Tequila

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Mayur AGM on 20 Jun 2023
Thank you for your feedback.

2/10 Terrible

Randy, Laporte

Travelled with pets, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
This property smelled of marijuana, loud music being played and this is before going into the dirty room with a busted door frame. Cockroach, the shower hasn’t been cleaned in a while something on the walls. I did my best in trying to clean up the bathroom to make it usable but it really wasn’t my job too. Oh and let me not forget the smoke alarm hanging off the wall and beeping.
Stayed 1 night in May 2023
Response from Mayur AGM on 27 May 2023
Thank you for your feedback.

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
The parking lot was had broken glass and garbage all over the pool was empty the room had no hot water no cups for coffee and the tv didn’t work also the desk clerk needs a refresher course in business education specifically please and thank you I’ll never stay at a baymont hotel again
Stayed 1 night in May 2023
Response from Mayur AGM on 23 May 2023
Thank you for your feedback.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, room comfort
Staff friendly and helpful. Quick and easy check in.
Stayed 1 night in May 2023
Response from Mayur AGM on 10 May 2023
Thank you for your feedback.

4/10 Poor

Andrew

Business traveller, Travelled with group
Disliked: Cleanliness, property conditions & facilities
I am sure the Tornado recovery has made things more difficult but the room was dirty, bedding dirty, chipping paint, mold in the bathroom, partially painted and sloppily painted. Painted over bad areas on the wall, Broken Mirror. Could be much nicer with attention to details and some investment.
Stayed 3 nights in May 2023
Response from Mayur AGM on 9 May 2023
Thank you for your feedback.

2/10 Terrible

Shadae

Stayed 1 night in Apr 2023
Response from Mayur AGM on 23 May 2023
Thank you for your feedback.

6/10 Okay

Sonja

Travelled with group
Disliked: Amenities, property conditions & facilities
The room was not ready. When we went to the room, we found that there was no hot water and the tap for the shower was not operative. The staff person said she would find another room. We waited for over an hour. When we went to the new room, we saw that it was missing a light bulb. There were children above us, and it was noisy until 10 p.m. The staff person from the reception brought us a bulb. She tried to be accommodating but seemed somewhat unfamiliar with the procedure.
Stayed 1 night in Apr 2023
Response from Mayur AGM on 1 May 2023
Thank you for your feedback.

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Floor turned your feet black. Elastic gone on bed sheets so they did not stay on the bed. `internet did not work- front desk said not anythshe could do about it. No remotefor tv. Given one that would not stay together when asked front desk. Told our two rooms were next to each other. 215 on one side of building while 220 on other side which meant going down and then up another flight of stairs to exchange anything. Water drppein bathtub all nightand toilets were not working well.
Stayed 1 night in Apr 2023
Response from Mayur AGM on 1 May 2023
Thank you for your feedback.

2/10 Terrible

Stephen, The Woodlands

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is in terrible condition….mold, lock broken or door, dirty, holes in walls……bad
Stayed 1 night in Apr 2023
Response from Mayur AGM on 23 Apr 2023
Thank you for your feedback.

2/10 Terrible

Hiawartha

Disliked: Cleanliness, property conditions & facilities, room comfort
Bed bug ate my arm up
Bed Bug bite me
Stayed 1 night in Mar 2023
Response from Mayur AGM on 28 Mar 2023
Thank you for your feedback.

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Mayur AGM on 12 Mar 2023
Thank you for your feedback.

2/10 Terrible

MARY

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property needs to be condemned. Broken toilet and shower. Dingy torn bedding. No smoke alarm. Damaged walls and flooring.
Stayed 3 nights in Mar 2023
Response from Mayur AGM on 8 Mar 2023
Thank you for your feedback.

2/10 Terrible

Madie

Disliked: Cleanliness, property conditions & facilities, room comfort
Disgusting
The room was the most disgusting place I have ever stayed in my life. The price that I paid was ridiculous considering the nasty, filthy bathroom, no iron. I will never stay at one of these places again.
Stayed 1 night in Mar 2023
Response from MAYUR AGN on 6 Mar 2023
Thank you for your feedback.

2/10 Terrible

NANCY, PANAMA CITY

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room was filthy. I would have left except everything in the area was sold out. I had to ask for cleanser and rags to clean the room. There was a thick layer of dust everywhere. There was filth so thick I didn’t even try to clean it. The shower rod was barely hanging on. I asked for a trash can which I never got. The tv remote didn’t work. I had to change channels on the actual box. I didn’t want breakfast but in case you do, it’s just cold cereal. I will not visit Selma again unless I can get a room at the St. James hotel.
Response from MAYUR AGM on 6 Mar 2023
Thank you for your feedback.

2/10 Terrible

Thomas

Stayed 1 night in Mar 2023
Response from Mayur AGM on 27 Mar 2023
Thank you for your feedback.

2/10 Terrible

NANCY, PANAMA CITY

Stayed 2 nights in Mar 2023
Response from Mayur AGM on 27 Mar 2023
Thank you for your feedback.

2/10 Terrible

Jeffry, lexington

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing great about this property
Stayed 1 night in Feb 2023
Response from Mayur AGM on 11 Feb 2023
Thank you for your feedback.

4/10 Poor

Leon

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Only 1 bath towel, 1 hand towel and 2 wash cloths for 2 people. Security lock on door had been forced open and broken. No cups in the room No garbage cans Loud partying outside on the walkways late at night. Not worth what we were charged.
Stayed 1 night in Feb 2023
Response from Mayur AGM on 9 Feb 2023
Thank you for your feedback.

2/10 Terrible

Ronald, Woodstock

Travelled with family
Disliked: Staff & service, amenities
After checking in, we were unloading our bags into the hotel room. During this process we noticed that there were no towels in the bathroom. We checked with the lady at the desk and were told that there were no towels available and that towels would not be available until 11:00 the next morning. This was unacceptable so we contacted Expedia to help get our money refunded. Two months later, we are still trying to get Baymont to refund our money.
Stayed 1 night in Dec 2022
Response from Mayur AGM on 3 Feb 2023
Thank you for your feedback.

8/10 Good

Adrenna

Stayed 1 night in Jan 2023
Response from MAYUR AGM on 6 Mar 2023
Thank you for your feedback.

2/10 Terrible

Tania

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My # 403 room bother bed sheets durty n stain, room dont have handicapped, i spoke front desk she gave me stink attitude n wont give me refund
Stayed 1 night in Jan 2023
Response from Mayur AGM on 22 Jan 2023
Thank you for your feedback.

2/10 Terrible

Gloria

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The Staff tried to be helpful. The rooms were not sufficiently cleaned, insufficient bedding and missing items/amenities. This property definitely needs an upgrade.
Stayed 2 nights in Jan 2023
Response from Mayur AGM on 20 Jan 2023
Thank you for your feedback.

8/10 Good

Aeneas

Travelled with family
The refrigerator did not work
Stayed 1 night in Dec 2022
Response from MAYUR AGM on 16 Dec 2022
Thank you for your feedback.

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Not worth it
The first room we were given was smoking and broken door latch door wouldn't lock. So they changed the room second room tv didn't work, 3 guys sitting out in lawn chairs on balcony smoking weed, gun shots rung out. Went to front receptionist about the issues she stated people can sit out an smoke and tv is an issue and she didn't hear the shots. She refused refund. We wasn't there 30 minutes. We just left due to such inconvenience and safety concerns.
Stayed 1 night in Nov 2022
Response from Mayur AGM on 27 Nov 2022
Thank you for your feedback.

2/10 Terrible

Lisa

Stayed 2 nights in Oct 2022

8/10 Good

George

Stayed 1 night in Sep 2022
Response from Mayur AGM on 3 Oct 2022
Thank you for your feedback.

10/10 Excellent

Laqunna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

2/10 Terrible

Dallas

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The first issue was the smell in the room and the tv had no signal. I contacted the person at the front desk and they decided to move us to another room. Upon inspecting this room my wife showed me the bathroom which had black mold all over the ceiling, walls and even the shower curtain. Then they tried to move us to a third room which had the shower curtain and rod pulled out of the wall and hanging into the tub. The fourth room they put us in also had a bad mildewy aroma and the tv there also did not work and they brought in the maintenance man. It was at this point that my wife informed me that she would not stay at this motel, and we had to leave. The reason for our stay there was for the convenience of being close to my relative's home. I was leery of the no refund policy and now I know why they have it. What a disappointment.
Stayed 2 nights in Sep 2022
Response from Mayur AGM on 26 Sept 2022
Thank you for your feedback.

4/10 Poor

Donna

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
First room nothing worked in. Second room some things worked but floor was nasty turning your feet black if stepped on without shoes. Entrance door and bathroom door indicate a drug raid was done. Bad area of town. Didn't feel safe. People banging on our door all times of the night. Someone had a loud vocal meltdown outsource room in the middle of the night. Only good thing was the staff who were friendly and helpful
Stayed 3 nights in Sep 2022
Response from Mayur AGM on 25 Sept 2022
Thank you for your feedback.

2/10 Terrible

Tyler

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2022
Response from Mayur AGM on 19 Sept 2022
Thank you for your feedback.