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关于首尔南大门辉盛坊酒店的点评

4 out of 5
首尔南大门辉盛坊酒店

点评

8.8

超赞

10 分 - 超赞。532 条好评，共有 1003 条点评" "
8 分 - 还可以。359 条好评，共有 1003 条点评" "
6 分 - 一般。72 条好评，共有 1003 条点评" "
4 分 - 很差。21 条好评，共有 1003 条点评" "
2 分 - 糟糕。19 条好评，共有 1003 条点评" "

8.8/10

清洁度

8.8/10

员工和服务

8.6/10

服务设施

8.6/10

住宿条件和设施

8.8/10

环保

点评

10/10 超赞

MO YIN

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 2 晚
FRASER PLACE NAMDAEMUN SEOUL 于 2024年02月19日 的回复
Thank you so much for your kind feedback and thank you for sharing with us!

10/10 超赞

TAI YI

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
乳液只能在浴室擦，空間有點小，容易撞到
2024 年 1 月入住 1 晚
FRASER PLACE NAMDAEMUN SEOUL 于 2024年01月23日 的回复
Thanks for staying with us. We appreciate your feedback!

10/10 超赞

NG

2023 年 7 月入住 4 晚
FRASER PLACE NAMDAEMUN SEOUL 于 2023年08月8日 的回复
Thank you so much for your kind feedback and thank you for sharing with us!

8/10 还可以

Choi Chuen

满意：清洁度、员工和服务、住宿条件和设施
Very good
2023 年 5 月入住 4 晚
FRASER PLACE NAMDAEMUN SEOUL 于 2023年05月26日 的回复
Thank you so much for your kind feedback and thank you for sharing with us!

4/10 很差

shen

不满意：清洁度、服务设施、住宿条件和设施
第一天住的房間沒有地熱
2023 年 4 月入住 5 晚
FRASER PLACE NAMDAEMUN SEOUL 于 2023年04月17日 的回复
Thank you for choosing Fraser Place Namdaemun Seoul during your last stay in Seoul.We truly appreciate your valuable feedback and sincerely apologize for inconvenience during your stay. As the comfort and experience of our guests is of utmost importance, we will certainly pay more attention to prevent future occurrence and avoid unnecessary guest disappointments.Also, thank you very much for sharing your concerns about our hotel. We hope that your experience did not affect your overall impression about Fraser and we look forward to welcoming you back in the near future to regain your trust in our service.

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 4 月入住 4 晚
FRASER PLACE NAMDAEMUN SEOUL 于 2023年04月17日 的回复
Thanks for staying with us. We appreciate your feedback!

10/10 超赞

Lai Fong

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
交通方面，員工有禮，地方清楚
2023 年 3 月入住 5 晚
FRASER PLACE NAMDAEMUN SEOUL 于 2023年03月24日 的回复
Thanks for staying with us. We appreciate your feedback!

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
酒店職員非常有禮貌，英語能力高，樂於助人，房間非常乾淨，有免費shuttle bus去市區
2023 年 3 月入住 8 晚
FRASER PLACE NAMDAEMUN SEOUL 于 2023年03月15日 的回复
感谢您入住南大门辉盛坊酒店，并花时间为我们发布评级。 我们将继续努力满足您的期望，并期待在不久的将来欢迎您。

2/10 糟糕

Tin Yau Alex，Gaithersburg

2023 年 3 月入住 1 晚
FRASER PLACE NAMDAEMUN SEOUL 于 2023年04月3日 的回复
Thank you so much for your kind feedback and thank you for sharing with us!

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Will come back again
整體很滿意 我入住的是尊貴房 CP值很高 每天都有補齊所有用品（即是你無用過） 房間有冷氣同暖氣 都無可以自己調教 唔怕冬天會焗 位置方便 一落樓下有好多野食 有便利店 機場巴士直到樓下 過對面馬路就可以回程機場 行5分鐘可到南大門同市廳站 行15分鐘可到明洞 樓下接待處英文不錯 可以流利溝通 禮貌都好 美中不足係廁所水唔夠力 下次都會再入住 覺得物超所值
2020 年 2 月入住 4 晚
CHris 于 2020年02月24日 的回复
Dear Guest Thank you very much for taking your time to share your staying experience at our hotel. It is always encouraging to hear all the positive comments and I am delighted that you had an enjoyable stay with us. Once again, thank you for leaving your thoughts and I sincerely hope to have the opportunity to welcome you back in the near future. Chris Front Office Manager

8/10 还可以

YAN

与家人及幼儿出行
满意：员工和服务、服务设施、住宿条件和设施
連續住宿四晚，但Refill用品不足，如牙膏，盒裝紙巾，要打去前台才有人送來。其他大致整潔，設施齊備，房間很大，有齊煮食工具，適合帶小朋友入住。
2020 年 1 月入住 2 晚
Chris 于 2020年02月15日 的回复
Dear YAN Thank you for staying with Fraser Place Namdaemun Seoul and taking your time for posting ratings for us. Your comments will be shared with the relevant department for improvements. Thank you for your valuable feedback. We will continue to strive to meet your expectations and look forward to welcoming you in the near future. Chris Front Office Manager

8/10 还可以

真实旅客

2020 年 1 月入住 6 晚
Chris 于 2020年02月6日 的回复
Dear Guest Thank you for staying with Fraser Place Namdaemun Seoul and taking your time for posting ratings for us. We will continue to strive to meet your expectations and look forward to welcoming you in the near future. Chris Front Office Manager

8/10 还可以

真实旅客

与家人及幼儿出行
整體服務都唔錯，不過令我有些不滿的地方是我再加多兩晚住宿要我轉換房間，因為有小朋友加上現在武漢肺炎疫症不想轉換房間，可以的話不轉換房間會比較好。
2020 年 1 月入住 2 晚
Chris 于 2020年02月6日 的回复
Dear Guest Thank you for staying with Fraser Place Namdaemun Seoul and taking your time for posting ratings for us. We will continue to strive to meet your expectations and look forward to welcoming you in the near future. Chris Front Office Manager

8/10 还可以

真实旅客

满意：员工和服务，清洁度
2020 年 1 月入住 2 晚
Chris 于 2020年02月6日 的回复
Dear Guest Thank you for staying with Fraser Place Namdaemun Seoul and taking your time for posting ratings for us. We will continue to strive to meet your expectations and look forward to welcoming you in the near future. Chris Front Office Manager

6/10 一般

真实旅客

与家人出行
Acceptable but not Impressive
The room is spacious. The queen size bed is small whereas the mattress is not comfortable compared with those other hotels. There is no razor provided so I didn’t shave for 5 days. Given the price range, I would say this hotel is acceptable to most people but not an impressive one that you will highly recommend to anyone. Staff are basically friendly but can be more helpful.
2020 年 1 月入住 4 晚
Chris 于 2020年02月6日 的回复
Dear Guest Thank you for staying with Fraser Place Namdaemun Seoul and taking your time for posting ratings for us. Your comments will be shared with the relevant department for improvements. Thank you for your valuable feedback. We will continue to strive to meet your expectations and look forward to welcoming you in the near future. Chris Front Office Manager

8/10 还可以

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2020 年 1 月入住 3 晚
Chris 于 2020年02月7日 的回复
Thank you for staying with Fraser Place Namdaemun Seoul and taking your time for posting ratings for us. We will continue to strive to meet your expectations and look forward to welcoming you in the near future. Chris Front Office Manager

8/10 还可以

真实旅客

与家人及幼儿出行
满意：清洁度、服务设施、住宿条件和设施
離地鐵和明洞和南大門非常近,地點很好
2020 年 1 月入住 6 晚
Chris 于 2020年01月28日 的回复
Dear Guest Thank you for staying with Fraser Place Namdaemun Seoul and taking your time for posting ratings for us. We will continue to strive to meet your expectations and look forward to welcoming you in the near future. Chris Front Office Manager

6/10 一般

真实旅客

与家人出行
花灑浴缸位置漏水， 梳化床有污漬。 除以上外，酒店位置不錯，有機場巴士直達，可步行至明洞。
2019 年 12 月入住 5 晚
Chris 于 2020年01月28日 的回复
Dear Guest Thank you for staying with Fraser Place Namdaemun Seoul and taking your time for posting ratings for us. Your comments will be shared with the relevant department for improvements. Thank you for your valuable feedback. We will continue to strive to meet your expectations and look forward to welcoming you in the near future. Chris Front Office Manager

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 12 月入住 3 晚
Chris 于 2020年01月8日 的回复
Dear Guest Thank you for staying with Fraser Place Namdaemun Seoul and taking your time for posting ratings for us. We will continue to strive to meet your expectations and look forward to welcoming you in the near future. Chris Front Office Manager

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 12 月入住 4 晚
Chris 于 2020年01月8日 的回复
Dear Guest Thank you for staying with Fraser Place Namdaemun Seoul and taking your time for posting ratings for us. We will continue to strive to meet your expectations and look forward to welcoming you in the near future. Chris Front Office Manager

10/10 超赞

Man Ting

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
機場巴士可以直接到達酒店門口,小童入住都是免費。 如果參加Day tour,集合地點都是在酒店附近，十分方便。
2019 年 12 月入住 6 晚
CHris 于 2020年01月28日 的回复
Dear Man Ting Thank you for staying with Fraser Place Namdaemun Seoul and taking your time for posting ratings for us. We will continue to strive to meet your expectations and look forward to welcoming you in the near future. Chris Front Office Manager

8/10 还可以

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 12 月入住 5 晚
Chris 于 2020年01月8日 的回复
Dear Guest Thank you for staying with Fraser Place Namdaemun Seoul and taking your time for posting ratings for us. We will continue to strive to meet your expectations and look forward to welcoming you in the near future. Chris Front Office Manager

8/10 还可以

Joan，香港

与家人及幼儿出行
满意：清洁度、服务设施、住宿条件和设施
南大門就在旁邊，明洞和首爾廣場步行十分鐘左右，加上三條線的地鐵出口都在五～十分鐘腳程，超方便，又潔淨
2019 年 12 月入住 4 晚
Chris 于 2020年01月28日 的回复
Dear Joan Thank you for staying with Fraser Place Namdaemun Seoul and taking your time for posting ratings for us. We will continue to strive to meet your expectations and look forward to welcoming you in the near future. Chris Front Office Manager

10/10 超赞

Man po

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
舒適房間
酒店房間整體乾淨，床很舒適，我們一連入住六晚，雖然日用品有時也沒有填補，但整體感覺是很好的，酒店位置也很便利，在市政廳7號出口直達，號一邊酒店出口，落隧道，便可直達南大門、明洞等。
2019 年 12 月入住 6 晚
Chris 于 2020年01月2日 的回复
Dear Man po Thank you very much for taking your time to share your staying experience at our hotel. It is always encouraging to hear all the positive comments and I am delighted that you had an enjoyable stay with us. Once again, thank you for leaving your thoughts and I sincerely hope to have the opportunity to welcome you back in the near future. Chris Front Office Manager

8/10 还可以

hsiu chi

2019 年 12 月入住 3 晚

10/10 超赞

Elizabeth

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 12 月入住 1 晚
Chris 于 2019年12月24日 的回复
Dear Elizabeth Thank you for staying with Fraser Place Namdaemun Seoul and taking your time for posting ratings for us. We will continue to strive to meet your expectations and look forward to welcoming you in the near future. Chris Front Office Manager

10/10 超赞

YI PERNG

2019 年 11 月入住 5 晚

8/10 还可以

YY，HK

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
16/F 有桑拿室！可以消除一天的疲勞！ 房間空間一般，仍可打開兩個中型gip! 但房間收拾可以改善！ 有時物品沒有補充！
2019 年 10 月入住 6 晚
Chris 于 2019年11月5日 的回复
Dear YY Thank you for staying with Fraser Place Namdaemun Seoul and taking your time for posting ratings for us. Your comments will be shared with the relevant department for improvements. Thank you for your valuable feedback. We will continue to strive to meet your expectations and look forward to welcoming you in the near future. Chris Front Office Manager

8/10 还可以

Shen-Chih

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good location ! Comfortable & nice room!
2019 年 9 月入住 6 晚
Chris 于 2019年10月14日 的回复
Dear Shen-Chih Thank you for staying with Fraser Place Namdaemun Seoul and taking your time for posting ratings for us. We will continue to strive to meet your expectations and look forward to welcoming you in the near future. Chris Front Office Manager

10/10 超赞

Hsu

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 9 月入住 3 晚
Chris 于 2019年10月10日 的回复
Dear Hsu Thank you for staying with Fraser Place Namdaemun Seoul and taking your time for posting ratings for us. We will continue to strive to meet your expectations and look forward to welcoming you in the near future. Chris Front Office Manager

8/10 还可以

真实旅客

与家人及幼儿出行
满意：清洁度、服务设施、住宿条件和设施
房間寬敞舒適，早餐選擇很少口味普通。
2019 年 9 月入住 3 晚
Chris 于 2019年09月30日 的回复
Dear Guest Thank you for staying with Fraser Place Namdaemun Seoul and taking your time for posting ratings for us. We will continue to strive to meet your expectations and look forward to welcoming you in the near future. Chris Front Office Manager

6/10 一般

真实旅客

2019 年 9 月入住 5 晚
Chris 于 2019年09月24日 的回复
Dear Guest Thank you for staying with Fraser Place Namdaemun Seoul and taking your time for posting ratings for us. We will continue to strive to meet your expectations and look forward to welcoming you in the near future. Chris Front Office Manager

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 8 月入住 4 晚
Chris 于 2019年08月29日 的回复
Dear Guest Thank you for staying with Fraser Place Namdaemun Seoul and taking your time for posting ratings for us. We will continue to strive to meet your expectations and look forward to welcoming you in the near future. Chris Front Office Manager

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 4 月入住 2 晚
Chris 于 2019年08月22日 的回复
Dear Guest Thank you for staying with Fraser Place Namdaemun Seoul and taking your time for posting ratings for us. We will continue to strive to meet your expectations and look forward to welcoming you in the near future. Chris Front Office Manager

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 7 月入住 4 晚
Chris 于 2019年08月19日 的回复
Dear Guest Thank you for staying with Fraser Place Namdaemun Seoul and taking your time for posting ratings for us. We will continue to strive to meet your expectations and look forward to welcoming you in the near future. Chris Front Office Manager

10/10 超赞

真实旅客

满意：员工和服务、服务设施、住宿条件和设施
2019 年 8 月入住 2 晚
Chris 于 2019年08月16日 的回复
Dear Guest Thank you for staying with Fraser Place Namdaemun Seoul and taking your time for posting ratings for us. We will continue to strive to meet your expectations and look forward to welcoming you in the near future. Chris Front Office Manager

8/10 还可以

wai yan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 7 月入住 4 晚
Chris 于 2019年07月16日 的回复
Dear wai yan Thank you for staying with Fraser Place Namdaemun Seoul and taking your time for posting ratings for us. We will continue to strive to meet your expectations and look forward to welcoming you in the near future. Chris Front Office Manager

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 6 月入住 4 晚
Chris 于 2019年07月4日 的回复
Dear Guest Thank you for staying with Fraser Place Namdaemun Seoul and taking your time for posting ratings for us. We will continue to strive to meet your expectations and look forward to welcoming you in the near future. Chris Front Office Manager

8/10 还可以

真实旅客

与家人及幼儿出行, 与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Convenient, staffs are kind and helpful, good to stay
2019 年 6 月入住 4 晚
Chris 于 2019年07月4日 的回复
Dear Guest Thank you for staying with Fraser Place Namdaemun Seoul and taking your time for posting ratings for us. We will continue to strive to meet your expectations and look forward to welcoming you in the near future. Chris Front Office Manager

8/10 还可以

WING HEI

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 6 月入住 3 晚
Chris 于 2019年07月1日 的回复
Dear WING HEI Thank you for staying with Fraser Place Namdaemun Seoul and taking your time for posting ratings for us. We will continue to strive to meet your expectations and look forward to welcoming you in the near future. Chris Front Office Manager

8/10 还可以

Yuk Mui Winnie

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 6 月入住 3 晚
Chris 于 2019年06月17日 的回复
Dear Yuk Mui Thank you for staying with Fraser Place Namdaemun Seoul and taking your time for posting ratings for us. We will continue to strive to meet your expectations and look forward to welcoming you in the near future. Chris Front Office Manager

10/10 超赞

真实旅客

2019 年 5 月入住 2 晚
Chris 于 2019年05月27日 的回复
Dear Guest Thank you for staying with Fraser Place Namdaemun Seoul and taking your time for posting ratings for us. We will continue to strive to meet your expectations and look forward to welcoming you in the near future. Chris Front Office Manager

8/10 还可以

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 4 月入住 2 晚
Chris 于 2019年04月30日 的回复
Dear Guest Thank you for staying with Fraser Place Namdaemun Seoul and taking your time for posting ratings for us. We will continue to strive to meet your expectations and look forward to welcoming you in the near future. Chris Front Office Manager

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
只有 "舒適" 兩個字
今次入住是 "豪華客房"，客房有起居室、開放式廚房，雪櫃跟一般家居用一樣大細。房間很大，起居室梳化可以開梳化床，可以住三、四個人。起居室跟睡房有躺門分隔，各有一部大電視，非常舒適。早餐是自助形式，有韓式、西式任居選擇，種類算是可以。交通方便，行去"市廳站"、機場巴士都方便大約五分鐘。下次去首爾一定選擇再次入住。
2019 年 4 月入住 1 晚
Chris 于 2019年05月21日 的回复
Dear Guest Thank you very much for taking your time to share your staying experience at our hotel. It is always encouraging to hear all the positive comments and I am delighted that you had an enjoyable stay with us. Once again, thank you for leaving your thoughts and I sincerely hope to have the opportunity to welcome you back in the near future. Chris Front Office Manager

8/10 还可以

WING SZE

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
個人遊或與朋友旅遊可以一試
酒店外景觀很好，房間舒適，酒店職員很有禮貌，很helpful，但步行去地鐵、明洞、首爾站都有距離，如有小朋友或長者不太適合。
2019 年 3 月入住 3 晚
Chris 于 2019年04月30日 的回复
Dear WING SZE Thank you for staying with Fraser Place Namdaemun Seoul and taking your time for posting ratings for us. We will continue to strive to meet your expectations and look forward to welcoming you in the near future. Chris Front Office Manager

10/10 超赞

Ming han

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 3 月入住 1 晚
Chris 于 2019年03月25日 的回复
Dear Ming han Thank you for staying with Fraser Place Namdaemun Seoul and taking your time for posting ratings for us. We will continue to strive to meet your expectations and look forward to welcoming you in the near future. Chris Front Office Manager

10/10 超赞

Weng

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Recommended
Hotel is in great location. Namdaemun Market, Myeong-dong shopping district, Seoul station, City hall, metro entrances are in couple minutes walking distance. Room is large and quite. Staffs are friendly.
2019 年 2 月入住 5 晚
Chris 于 2019年02月13日 的回复
Dear Weng Thank you very much for taking your time to share your staying experience at our hotel. It is always encouraging to hear all the positive comments and I am delighted that you had an enjoyable stay with us. Once again, thank you for leaving your thoughts and I sincerely hope to have the opportunity to welcome you back in the near future. Chris Front Office Manager

8/10 还可以

真实旅客

满意：员工和服务，清洁度
2019 年 1 月入住 5 晚
Chris 于 2019年04月1日 的回复
Dear Guest Thank you for staying with Fraser Place Namdaemun Seoul and taking your time for posting ratings for us. We will continue to strive to meet your expectations and look forward to welcoming you in the near future. Chris Front Office Manager

10/10 超赞

Yoyowan，Hong Kong

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
前台工作人員態度非常好而且英文唔錯，容易交流，酒店舒適乾淨，而且地點好方便，行去明洞大概10分鐘，早餐食iaasc都係6分鐘，附近仲有好多景點，景福宮首爾塔都可以行到過去，附近有好多便利店食肆同bar,下次會再去呢間酒店
2019 年 1 月入住 5 晚
Chris 于 2019年01月16日 的回复
Dear Yoyowan Thank you very much for taking your time to share your staying experience at our hotel. It is always encouraging to hear all the positive comments and I am delighted that you had an enjoyable stay with us. Once again, thank you for leaving your thoughts and I sincerely hope to have the opportunity to welcome you back in the near future. Chris Front Office Manager

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 1 月入住 2 晚
Chris 于 2019年01月14日 的回复
Dear Guest Thank you for staying with Fraser Place Namdaemun Seoul and taking your time for posting ratings for us. We will continue to strive to meet your expectations and look forward to welcoming you in the near future. Chris Front Office Manager