Grand Hyatt Seoul

Choose dates to view prices

Where to?

Dates

November 2025

8

December 2025

Premium bedding, down duvets, minibar, in-room safe

6 restaurants, breakfast, lunch, dinner served; international cuisine

Couples treatment room(s), sauna, hot tub, steam room, body treatments

Luxury

9.0

Wonderful

Serene elegance by Namsan Park

Elegant river-view rooms with thoughtful design and decor create a serene atmosphere near Namsan Park. Enjoy modern gym and pool facilities, exceptional concierge services, and a well-organized club lounge.

Popular amenities

Bar
Pool
Parking available

HK$1,916 total

includes taxes & fees

19 Nov - 20 Nov

Room options

Check availability for these dates

Tonight

Nov 8 - Nov 9

Tomorrow

Nov 9 - Nov 10

All rooms

1 bed

2 beds

3+ beds

Showing 34 of 34 rooms

2 Twin Beds Corner

Soundproofed rooms

Air-conditioning

Heating

Connecting/adjoining rooms available

Folding/extra beds (free)

Blackout drapes/curtains

Sleeps 3

1 King Bed Corner

Soundproofed rooms

Air-conditioning

Heating

Connecting/adjoining rooms available

Folding/extra beds (free)

Blackout drapes/curtains

Sleeps 3

2 Twin Mountain View

Soundproofed rooms

Air-conditioning

Heating

Connecting rooms available

Folding/extra beds (free)

Blackout drapes/curtains

Sleeps 3

Club Room, 1 King Bed

Wonderful

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Club Lounge

Free rollaway/extra beds

Fridge

LED TV

Soundproofed rooms

Air-conditioning

Heating

Connecting/adjoining rooms available

Folding/extra beds (free)

Blackout drapes/curtains

322 sq ft
Mountain view
Sleeps 4
1 King Bed

Club Room, 2 Single Beds

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Club Lounge

Free rollaway/extra beds

Fridge

LED TV

Soundproofed rooms

Air-conditioning

Heating

Connecting/adjoining rooms available

Folding/extra beds (free)

Blackout drapes/curtains

322 sq ft
Mountain view
Sleeps 3
2 Twin Beds

Room, 1 King Bed

Wonderful

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free rollaway/extra beds

Fridge

LED TV

Blackout curtains

Soundproofed rooms

Air-conditioning

Heating

Connecting/adjoining rooms available

Folding/extra beds (free)

Blackout drapes/curtains

323 sq ft
Mountain view
Sleeps 3
1 King Bed

Room, 2 Single Beds

Excellent

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free rollaway/extra beds

Fridge

LED TV

Sofa bed - single

Soundproofed rooms

Air-conditioning

Heating

Connecting/adjoining rooms available

Folding/extra beds (free)

Blackout drapes/curtains

323 sq ft
Mountain view
Sleeps 3
2 Twin Beds

Room, 2 Single Beds, Corner

Very good

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free rollaway/extra beds

Fridge

LED TV

Blackout curtains

Soundproofed rooms

Air-conditioning

Heating

Connecting/adjoining rooms available

Folding/extra beds (free)

Blackout drapes/curtains

484 sq ft
Mountain view
Sleeps 4
2 Twin Beds

Grand Executive Suite King

Exceptional

Highlights

Separate sitting area

Soundproofed

Air conditioning

Heating

Connecting rooms available

Executive Lounge

Free rollaway/extra beds

Fridge

Separate sitting area

Soundproofed rooms

Air-conditioning

Heating

Connecting/adjoining rooms available

Folding/extra beds (free)

592 sq ft
1 bedroom
Mountain view
Sleeps 4
1 King Bed

Room, 1 King Bed, Corner

Very good

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free rollaway/extra beds

Fridge

LED TV

Sofa bed - single

Soundproofed rooms

Air-conditioning

Heating

Connecting/adjoining rooms available

Folding/extra beds (free)

Blackout drapes/curtains

484 sq ft
Mountain view
Sleeps 4
1 King Bed

Grand, Suite, 1 King Bed

Highlights

Separate sitting area

Soundproofed

Air conditioning

Heating

Connecting rooms available

Executive Lounge

Free rollaway/extra beds

Fridge

Separate sitting area

Soundproofed rooms

Air-conditioning

Heating

Connecting/adjoining rooms available

Folding/extra beds (free)

484 sq ft
1 bedroom
Mountain view
Sleeps 4
1 King Bed

Room, 1 King Bed, Mountain View

Exceptional

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free rollaway/extra beds

Fridge

LED TV

Sofa bed - single

Soundproofed rooms

Air-conditioning

Heating

Connecting/adjoining rooms available

Folding/extra beds (free)

Blackout drapes/curtains

323 sq ft
Mountain view
Sleeps 4
1 King Bed

Room, 2 Single Beds, Mountain View

Exceptional

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free rollaway/extra beds

Fridge

LED TV

Sofa bed - single

Soundproofed rooms

Air-conditioning

Heating

Connecting/adjoining rooms available

Folding/extra beds (free)

Blackout drapes/curtains

323 sq ft
Mountain view
Sleeps 3
2 Twin Beds

Room, 1 King Bed, River View

Wonderful

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free rollaway/extra beds

Fridge

LED TV

Sofa bed - twin

Soundproofed rooms

Air-conditioning

Heating

Connecting/adjoining rooms available

Folding/extra beds (free)

Blackout drapes/curtains

323 sq ft
River view
Sleeps 4
1 King Bed

Room, 2 Single Beds, River View

Very good

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free rollaway/extra beds

Fridge

LED TV

Sofa bed - single

Soundproofed rooms

Air-conditioning

Heating

Connecting/adjoining rooms available

Folding/extra beds (free)

Blackout drapes/curtains

323 sq ft
River view
Sleeps 3
2 Twin Beds

Presidental Suite

Separate dining area

Soundproofed rooms

Air-conditioning

Heating

Connecting rooms available

Folding/extra beds (free)

Sleeps 3

1 King Bed River View

Soundproofed rooms

Air-conditioning

Heating

Connecting/adjoining rooms available

Folding/extra beds (free)

Blackout drapes/curtains

Sleeps 3

2 Twin Beds River View

Soundproofed rooms

Air-conditioning

Heating

Connecting rooms available

Folding/extra beds (free)

Blackout drapes/curtains

Sleeps 3

2 Twin Beds Club Access

Soundproofed rooms

Air-conditioning

Heating

Connecting rooms available

Folding/extra beds (free)

Blackout drapes/curtains

Sleeps 3

Grand Executive Twin

Soundproofed rooms

Air-conditioning

Heating

Connecting/adjoining rooms available

Folding/extra beds (free)

Blackout drapes/curtains

Sleeps 3

2 Twin Beds

Soundproofed rooms

Air-conditioning

Heating

Connecting rooms available

Folding/extra beds (free)

Blackout drapes/curtains

Sleeps 3

1 King Bed

Soundproofed rooms

Air-conditioning

Heating

Connecting rooms available

Folding/extra beds (free)

Blackout drapes/curtains

Sleeps 3

Suite (Ambassador)

Highlights

Separate sitting area

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free rollaway/extra beds

Fridge

LED TV

Separate sitting area

Soundproofed rooms

Air-conditioning

Heating

Connecting/adjoining rooms available

Folding/extra beds (free)

1 bedroom
Mountain view
Sleeps 4
1 King Bed

Suite (Diplomatic)

Highlights

Separate sitting area

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free rollaway/extra beds

Fridge

LED TV

Separate sitting area

Soundproofed rooms

Air-conditioning

Heating

Connecting/adjoining rooms available

Folding/extra beds (free)

1 bedroom
Mountain view
Sleeps 4
1 King Bed

Suite (Grand Executive)

Highlights

Separate sitting area

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free rollaway/extra beds

Fridge

LED TV

Separate sitting area

Soundproofed rooms

Air-conditioning

Heating

Connecting/adjoining rooms available

Folding/extra beds (free)

1 bedroom
Mountain view
Sleeps 4
2 Twin Beds

Presidential Suite

Highlights

Separate sitting area

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free rollaway/extra beds

Fridge

LED TV

Separate sitting area

Soundproofed rooms

Air-conditioning

Heating

Connecting/adjoining rooms available

Folding/extra beds (free)

1 bedroom
Mountain view
Sleeps 4
1 King Bed

Family Room

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free rollaway/extra beds

Fridge

LED TV

Blackout curtains

Soundproofed rooms

Air-conditioning

Heating

Connecting/adjoining rooms available

Folding/extra beds (free)

Blackout drapes/curtains

Sleeps 3
1 King Bed and 2 Twin Beds

Grand Executive Suite

Soundproofed rooms

Air-conditioning

Heating

Connecting rooms available

Folding/extra beds (free)

Blackout drapes/curtains

Sleeps 3

Grand Suite King

Soundproofed rooms

Air-conditioning

Heating

Connecting rooms available

Folding/extra beds (free)

Blackout drapes/curtains

Sleeps 3

Diplomatic Suite

Soundproofed rooms

Air-conditioning

Heating

Connecting/adjoining rooms available

Folding/extra beds (free)

Blackout drapes/curtains

Sleeps 3

Ambassador Suite

Separate dining area

Soundproofed rooms

Air-conditioning

Heating

Connecting rooms available

Folding/extra beds (free)

Sleeps 3

1 King Bed Club Access

Soundproofed rooms

Air-conditioning

Heating

Connecting/adjoining rooms available

Folding/extra beds (free)

Blackout drapes/curtains

Sleeps 3

Family Room

Soundproofed rooms

Air-conditioning

Heating

Connecting/adjoining rooms available

Folding/extra beds (free)

Blackout drapes/curtains

Sleeps 6

1 King Mountain View

Soundproofed rooms

Air-conditioning

Heating

Connecting/adjoining rooms available

Folding/extra beds (free)

Blackout drapes/curtains

Sleeps 3

About the area

322, Sowol-ro, Yongsan-gu, Seoul, Seoul, 140-738

What's nearby

Leeum Samsung Museum of Art - 7 min walk - 0.6 km
Itawon Street - 7 min walk - 0.6 km
N Seoul Tower - 19 min walk - 1.6 km
Myeongdong Street - 6 min drive - 3.6 km
Namdaemun Market - 7 min drive - 3.0 km

Getting around

Seoul Station - 10 min drive
Itaewon Station - 11 min walk
Seoul (ICN-Incheon Intl.) - 60 min drive

Restaurants

‪Gallery - ‬1 min walk
‪Grand Club - ‬1 min walk
‪로코스비비큐 - ‬2 min walk
‪테판 - ‬2 min walk
‪테라스 (The Terrace) - ‬4 min walk

About this property

Grand Hyatt Seoul

Luxury family-friendly hotel near Itawon Street

Located close to Namsan Botanical Garden and Leeum Samsung Museum of Art, Grand Hyatt Seoul provides concerts and live shows, a terrace and a coffee shop/cafe. Indulge in aromatherapy, a massage and a body wrap at the on-site spa. At the 6 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. Enjoy the gym, as well as activities such as ice skating. In addition to a garden and a playground, guests can connect to free in-room WiFi.

You'll also enjoy perks such as:

A seasonal outdoor pool and an indoor pool
Limo/town car service, buffet breakfast (surcharge) and 3 outdoor tennis courts
Valet parking (surcharge), express check-out and multilingual staff
Concierge services, tour/ticket information and ATM/banking services
Guest reviews say great things about the helpful staff

Room features

All 616 rooms include comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.

Extra conveniences in all rooms include:

Down duvets and free rollaway/extra beds
Bathrooms with designer toiletries and hairdryers
LED TVs with cable channels
Fridges, electric kettles and heating

Awards and affiliations

Eco-certified property

This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Similar properties

Pool
Hot tub
Parking included
Free WiFi

HK$2,834 total

includes taxes & fees

8 Dec - 9 Dec

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi

Parking and transport

Height restrictions apply for on-site parking
Return airport shuttle (surcharge) from 6 AM to 7:00 PM at scheduled times
Limo/town car service
Parking on site (KRW 10,000 per day)
Valet parking on site (KRW 30,000 per day)
Wheelchair-accessible parking available

Food and drink

Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; KRW 65,000 for adults and KRW 32,500 for children
6 restaurants
A bar/lounge
A coffee shop/cafe
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

322 Sowolro - Kauri
322 Sowolro - Steakhouse
322 Sowolro - Tenkai
322 Sowolro - Teppan
Terrace

Things to do

3 outdoor tennis courts
Concerts/live shows
Full-service spa
Gym
Ice skating
Indoor pool
Playground
Seasonal outdoor pool

Family friendly

Free rollaway/extra bed
In-room refrigerator
Indoor pool
Laundry facilities
Playground
Seasonal outdoor pool
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Guidebooks
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

Business centre
Computer station
Conference centre
Meeting room

Outdoors

Garden
In a state park
In the mountains
On a river
Picnic area
Terrace

Full-service spa

9 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body wraps
Couples treatment rooms
Facials
Hot tub
Massage
Mud bath
Sauna
Spa open daily
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Lift
Wheelchair accessibility
Wheelchair-accessible parking

More

1 building
20 floors
Banquet hall
Smoke-free property

Room amenities

Bedroom

Blackout drapes
Down comforter
Free rollaway/extra bed
Premium bedding

Bathroom

Designer toiletries
Dressing gowns
Hair dryer
Private bathroom
Slippers
Towels provided

Entertainment

LED TV with cable channels

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle
Free bottled water
Minibar
Refrigerator

More

Air conditioning
Connecting rooms available
Desk
Heating
Iron/ironing board on request
Laptop workspace
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 19

Check-out

Check-out before 11:00 AM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

The property’s sauna is closed on the first Monday of each month.

Guests have access to the indoor pool only once per stay; reservations are required via an in-room QR code.

The listed child breakfast fee applies to children ages 5-12 booked in Breakfast included rate plans. Breakfast is included for 1 child under age 5 per adult, up to a maximum of 2 adults per room.

Disposable personal items, such as toothbrush, toothpaste, and razors are available in the guestrooms (surcharge).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Free rollaway/extra beds!

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

Fee for buffet breakfast: from approximately KRW 65000 for adults and from KRW 32500 for children
Airport shuttle fee: KRW 16000 per person (one-way)
Airport shuttle fee per child: KRW 8000 (one-way)
Self-parking fee: KRW 10000 per day
Valet parking fee: KRW 30000 per day
A facilities fee includes use of: sauna

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector and a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Children 12 years old and younger are not allowed in the Grand Club Lounge after 6 PM. Additional fees apply to children 4-12 years old for breakfast in the Grand Club Lounge. Also, extra charges apply for additional guests entering the lounge.

We should mention

The seasonal pool will be open from 24 May to 12 October

Pool access available from 6:30 AM to 10:00 PM

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Only registered guests are allowed in the guestrooms

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Parking height restrictions apply

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Grand Hyatt Seoul Hotel

Grand Hyatt Seoul

Seoul Hyatt

Seoul Grand Hyatt

Hyatt Seoul

Grand Hyatt Seoul Hotel Seoul

Grand Hyatt Seoul Hotel

Grand Hyatt Seoul Seoul

Grand Hyatt Seoul Hotel Seoul

Frequently asked questions

Does Grand Hyatt Seoul have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 6:30 AM to 10:00 PM.

How much does it cost to stay at Grand Hyatt Seoul?

As of 8 Nov 2025, prices found for a 1-night stay for 2 adults at Grand Hyatt Seoul on 19 Nov 2025 start from HK$1,583.27, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Hyatt Seoul pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Hyatt Seoul?

Self-parking is available for KRW 10000 per day. Valet parking is available for KRW 30000 per day.

What time is check-in at Grand Hyatt Seoul?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Grand Hyatt Seoul?

Checkout is at 11:00 AM.

Does Grand Hyatt Seoul provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6 AM-7:00 PM at scheduled times. A fee of KRW 16000 per person applies.

Where is Grand Hyatt Seoul located?

This family-friendly Seoul hotel is located on a river, within a 10-minute walk of Namsan Botanical Garden, Itaewon Antique Furniture Street and Leeum Samsung Museum of Art. Itawon Street and Blue Square are also within 15 minutes. Itaewon Station is 11 minutes by foot and Hangangjin Station is 14 minutes.

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Grand Hyatt Seoul Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Hyunjoo

6 Nov 2025

Liked: Cleanliness, amenities, property conditions & facilities

Amazing view Excellent staff Enjoyed very much

Stayed 1 night in Nov 2025

10/10 Excellent

Sabeel

23 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great location and amazing accommodation

Stayed 5 nights in Jul 2025

10/10 Excellent

Kurtis lee

25 Oct 2025

Liked: Cleanliness, amenities

excellent service, gym and tennis center keep me returning

Stayed 1 night in Oct 2025

10/10 Excellent

Rosaura

9 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Restaurant

Stayed 3 nights in Sep 2025

10/10 Excellent

Eva

5 Jul 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Great place to stay!

Stayed 3 nights in Jul 2023

10/10 Excellent

Melvin

9 Feb 2025

Great hotel. Lovely weekend brunch, amazing views. Staff kind of snobby.

Stayed 2 nights in Dec 2024

8/10 Good

Adi

9 Apr 2025

Liked: Amenities, property conditions & facilities

Nice

Stayed 4 nights in Mar 2025

10/10 Excellent

JINSOO

2 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good hotel

Stayed 1 night in Jul 2024

10/10 Excellent

Ruitao

2 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I enjoy the environment and the service in the hotel.

Stayed 4 nights in Jun 2024

10/10 Excellent

Bryan

9 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

All I have to say is….I loved my stay here.

Stayed 1 night in Jun 2024

10/10 Excellent

Willy

17 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

High level resort, everything perfect

Stayed 4 nights in Jun 2024

10/10 Excellent

Brian

19 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Loved the Mountain View!

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

21 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Stayed 1 night in Feb 2025

10/10 Excellent

Anne

3 Apr 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location, view and staff!

The location, view and all the staff were amazing!

Stayed 14 nights in Mar 2023

10/10 Excellent

Danielle

27 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff were truly fantastic in helping us with every query and ensuring that our stay was enjoyable. The rooms were lovely, spacious and comfortable with phenomenal views

Stayed 1 night in Apr 2024

10/10 Excellent

andy

13 Aug 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel ever

best hotel ever. I will come back to Seoul and will stay again

Stayed 7 nights in Aug 2023

10/10 Excellent

helen

7 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful and well kept. Very good food. Best staff ever!!!

Stayed 3 nights in Jul 2024

8/10 Good

Marshall

3 Apr 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

great for hiking to seoul tower or to itaewon ro

Stayed 3 nights in Mar 2023

10/10 Excellent

yang

30 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

good

Stayed 4 nights in Jul 2024

8/10 Good

HING CHUNG

10 Dec 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Small and old style bath room

The room size is unexpectedly small, especially the bath room, given it is a Grand Hyatt.

Stayed 3 nights in Dec 2023

10/10 Excellent

Matthew

4 Apr 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We loved our stay at the grand Hyatt. The river view rooms offer amazing views over the whole city and while they are not large by luxury standards the design is thoughtful and elegant. Namsan park rises behind the hotel and was a lovely place for a walk. The only drawback is that the hotel is a very steep 14min walk uphill from Itaewon where both dining and transportation options are located. The hotel offers a shuttle but we mostly used taxis to get around.

Stayed 5 nights in Mar 2023

10/10 Excellent

Stanislas

5 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

If you book the room on the river side you will have the "wow-effect" you are looking for. Even from the Lobby the view is stunning. The personal do everything for you, nothing to complain about. Of course in such an hotel where the demand is high with so many rooms it could be crowded and sometimes unpleasant during the breakfast time and at the pool, but this is how it is, they do there best to satisfy the client and this is also why people are going there. The Room-Service was very efficient and pleasant, the pool service and the Concierge too. Great job to all the staff.

Stayed 3 nights in Sep 2024

6/10 Okay

Dae Gun

13 Aug 2024

Liked: Staff & service

Bathroom was not clean and pool was not cleaned at all and limited time to use it.

Stayed 1 night in Aug 2024

4/10 Poor

Jimmy

10 Oct 2023

Liked: Cleanliness, staff & service

facilities are not quit good

Stayed 3 nights in Oct 2023

2/10 Terrible

Verified traveller

5 May 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Elevator situation is awful

Had stayed at this hotel many times pre-pandemic but this was my first time back since Covid. It’s not the gem it was. Overall, the hotel is still very nice but an issue absolutely devastating to the experience is the overcrowded elevators. There simply aren’t enough and I ended up spending a great deal of my trip waiting on the elevators. This culminated in a horrific 20 minute journey trying to get down to the lobby to check out. I waited 10 minutes (as 3 elevators stopped on my floor that were completely full) before deciding to take an elevator up and then come back down. That elevator stopped on every floor down even though it was full. When I finally made it to the front desk I explained the situation and suggested they should manually override the elevators during busy periods to somewhat ameliorate the situation. The front desk associate didn’t seem to care and just nodded (in that I’m not really listening way). The breakfast buffet can also have long wait times. Bottom line is that this hotel is too crowded for its existing infrastructure and the staff no longer seem to care about guests. Sad to see what was such a nice hotel turn to junk post-Covid. Don’t stay here if you value your time.

Stayed 4 nights in Apr 2024