Hello guest,
Thank you very much for visiting our hotel and for leaving us comments.
We are sorry about the luggage.
We will pay attention to resolve the issue you mentioned.
Thank you for your feedback
4/10 很差
真实旅客
与配偶出行
2020年02月4日
不满意:员工和服务、服务设施、住宿条件和设施
Most of electricity was broken and no baggage Lee services provided
真实旅客
2020 年 1 月入住 5 晚
Hotel the designers HD 于 2020年02月8日 的回复
Hello guest,
We sincerely apologize that you are dissatisfied.
We will do our best to resolve the issue you mentioned.
Thank you for your feedback.
Hello, guest,
Thank you very much for visiting our hotel and for leaving us comments.
We apologize that you are dissatisfied. We will do our best to resolve the issue you experienced.
Thank you for your feedback.
8/10 还可以
Chin ching gary
2020年01月9日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Chin ching gary
2020 年 1 月入住 1 晚
Hotel the designers HD 于 2020年02月8日 的回复
Hello, guest,
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
4/10 很差
Hin yeung
2020年01月9日
满意:员工和服务,清洁度
不满意:客房舒适度,住宿条件和设施
酒店房間半夜傳出怪聲。房內空調因天氣凍關閉,房間焗促悶熱
Hin yeung
2020 年 1 月入住 3 晚
Hotel the designers HD 于 2020年02月8日 的回复
Hello guest,
We apologize that you are dissatisfied. We will do our best to resolve the issue you experienced.
Thank you for your feedback.
Hello, guest,
Thank you very much for visiting our hotel and for leaving us comments.
We are pleased that you are satisfied.
We will be glad to provide you with good service and kindness.
We appreciate your feedback!
10/10 超赞
King Ho
2020年01月8日
满意:清洁度、员工和服务、住宿条件和设施
不满意:客房舒适度
King Ho
2020 年 1 月入住 1 晚
Hotel the designers HD 于 2020年02月8日 的回复
Hello, guest,
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
Hello, guest,
Thank you very much for visiting our hotel and for leaving us comments.
We are pleased that you are satisfied.
We will be glad to provide you with good service and kindness.
We appreciate your feedback!
The location is good as it is just a walking distance to hongdae and can see a beautiful view from the room. Some dusts on the wall that need to be improved on cleaning. And, the toilet seems have problems and keep flushing on the 3rd day I stayed.
Hello guest,
We sincerely apologize that you are dissatisfied with bed sheet.
We will pay attention to cleanness more carefully by our room management team.
and do our best to resolve the issue you mentioned
Thank you for your feed back.
Hello guest,
Thanks for staying with us.
We work hard to make our guests happy and will do our best to resolve the issue you experienced.
Thank you for your feedback.
Hello guest,
We apologize that you are dissatisfied.
We will do our best to resolve the issue you experienced.
Thank you for your feedback.
8/10 还可以
Chan
2019年07月25日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
The greatest and unforgettable Hotel the Designer
Hotel the Designer is great!The lobby is full of romantic design.The room full of different morden design.We love the design very much!The room is confortable and clean!The room servise is good!They provide the daily cleaning set for us.It is great perpare for the customer.The towel is clean and will change everday.They provide hair dryer for us.There are bathtub for take a bath.We can relax in the bathtime.The hot water are stable it was great for washing the hair and taking a bath.There are toliet machine for go to toliet.It is wonderful enjoy for us.The air-conditioner is great when it is summer their are so cool.There are big television and with so many peal to choice.The restaurant is beautiful place to take a rest.There are changer for changer our mobile and wifiThe breakfast is good for me and delicious.The staff is smart and helpful.They are polite and smile.The check in is fast and easy.It is convenient to go everywhere!There are coffee shop,hair shop,cu shop,restaurant and shoe shop and supermarket nearer.We can shop and eat over there.If we are hungry at night we can buy some snack at the opposite 7-11 shop. Everyday and everynight we went our hotel where was safe and quiet.The transportation in Hapjeong is convenient to go to famous place in Seoul.We can travel through KTX, bus or taxi to everywhere which we want.We stay in the hotel for 10 days.It was excellent experience for us.When we go to travel in Korea next time,we will choice the Hotel the Designer again.
Chan
2019 年 7 月入住 10 晚
Hotel the designers HD 于 2019年09月12日 的回复
Hello, guest,
Thank you very much for visiting our hotel and for leaving us comments.
We are pleased that you are satisfied.
We will be glad to provide you with good service and kindness.
We appreciate your feedback!
Hello, guest,
Thank you very much for visiting our hotel and for leaving us comments.
We are pleased that you are satisfied.
We appreciate your feedback!
8/10 还可以
A TSZ
2019年07月9日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
弘大夜市步行就見,好熱鬧,又有免費泊車很方便啊
A TSZ
2019 年 7 月入住 1 晚
Hotel the designers HD 于 2019年07月18日 的回复
Hello, guest,
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
Hello, guest,
Thank you very much for visiting our hotel and for leaving us comments.
We are pleased that you are satisfied about most of all
However we are very sorry that you don't know we have a machine for weight of luggage. we should've let you know it.
Thank you for your feedback.
Hello, guest,
Thank you very much for visiting our hotel and for leaving us comments
.
We are pleased that you are satisfied.
We will be glad to provide you with good service and kindness.
We appreciate your feedback!
6/10 一般
I Man
2019年06月27日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
I Man
2019 年 6 月入住 1 晚
Hotel the designers HD 于 2019年07月18日 的回复
We work hard to make our guests happy and appreciate your feedback!
8/10 还可以
LAP YUAN ROBERT
2019年06月25日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Still missed instant coffee for 1 day.....
LAP YUAN ROBERT
2019 年 3 月入住 5 晚
Hotel the designers HD 于 2019年07月18日 的回复
Hello guest,
We sincerely apologize for it.
We will tell all staff to resolve the issue you experienced.
Thank you for your feedback!
4/10 很差
真实旅客
2019年06月4日
不满意:客房舒适度,清洁度
有點可怕
很可怕,飯店所有環境都很陰暗。客房很小行李箱無法攤開,房間也打掃不乾淨,角落到處是毛屑跟蜘蛛網。
真实旅客
2019 年 5 月入住 3 晚
Hotel the designers HD 于 2019年07月18日 的回复
Hello guest,
We apologize for any inconvenience you may have experienced while using our hotel.
I am so sorry for the inconvenience to the guest even though I have always managed the room.
We will be more careful in our room management team.
If you have any problems, please contact us at the front desk.
Thank you for your feedback.
8/10 还可以
Ching hsing
2019年05月21日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Ching hsing
2019 年 5 月入住 4 晚
Hotel The Designershd Hongdae 于 2019年05月29日 的回复
Hello guest.
We work hard to make our guests happy and appreciate your feedback!
Thank you for your feedback.
Hello, guest.
We sincerely apologize that you are dissatisfied and for not cleaning very well.
We apologize that you are dissatisfied.
We will pay attention to cleanness more carefully by our room management team.
and do our best to resolve the issue you mentioned.
Thank you for your feedback.
2/10 糟糕
真实旅客
2019年04月23日
不满意:清洁度、住宿条件和设施、客房舒适度
真实旅客
2019 年 4 月入住 4 晚
Hotel The Designershd Hongdae 于 2019年05月29日 的回复
Hello guest.
We work hard to make our guests happy and appreciate your feedback.
Thanks for staying with us.
8/10 还可以
HSIANG-HUI
2019年04月21日
满意:清洁度、员工和服务、客房舒适度
廁所燈光太暗,若是較大行李箱在房間內不好打開。
HSIANG-HUI
2019 年 4 月入住 3 晚
Hotel The Designershd Hongdae 于 2019年06月13日 的回复
Hello, guest.
We apologize that you are dissatisfied.
We will do our best to resolve the issue you experienced and make improvement.
Thank you for your feedback.
2/10 糟糕
Yin Pong Kenneth
2019年03月16日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
差!
不知所謂的酒店
Yin Pong Kenneth
2019 年 3 月入住 2 晚
호텔 더 디자이너스 홍대 于 2019年03月21日 的回复
Hello guest.
We work hard to make our guests happy and appreciate your feedback!
Thanks for staying with us.