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关于L7 弘大酒店的点评

4 out of 5
L7 弘大酒店

点评

8.8

超赞

10 分 - 超赞。568 条好评，共有 1009 条点评" "
8 分 - 还可以。292 条好评，共有 1009 条点评" "
6 分 - 一般。103 条好评，共有 1009 条点评" "
4 分 - 很差。28 条好评，共有 1009 条点评" "
2 分 - 糟糕。18 条好评，共有 1009 条点评" "

8.8/10

清洁度

9.0/10

员工和服务

8.4/10

服务设施

8.6/10

住宿条件和设施

8.6/10

环保

点评

10/10 超赞

Shuk Fan

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 5 晚

10/10 超赞

Yi Ki

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
各方向都好好 方便 易搵 酒店環境好
2024 年 4 月入住 4 晚
L7 Hongdae by Lotte 于 2024年04月24日 的回复
Dear Yi Ki,Thank you for staying with L7 HONGDAE and sharing your positive experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Warm regards,Mina HongGeneral Manager L7 HONGDAE by Lotte

10/10 超赞

shuk ching

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The hotel staff is extremely attentive and willing to assist. The hotel is conveniently located, just a few minutes' walk from the subway, making it easy to access nearby shopping and dining options. The only drawback is that it is a bit far from the airport railway, but you can choose to take the airport bus. The only downside is that the elevator waiting time is relatively slow.
2024 年 3 月入住 6 晚
L7 Hongdae by Lotte 于 2024年04月10日 的回复
Dear shuk ching,Thank you for staying with L7 HONGDAE and sharing your positive experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Warm regards,Mina HongGeneral Manager L7 HONGDAE by Lotte

8/10 还可以

Lee Yan

团体旅客
满意：清洁度、员工和服务、服务设施
Overall very good. The 3 beds room is clean and enough to store 3 large size luggage. Some of the electricity plugs are broken.
2024 年 4 月入住 2 晚
L7 Hongdae by Lotte 于 2024年04月10日 的回复
Dear Lee Yan,Thank you for staying with L7 HONGDAE and sharing your positive experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Warm regards,Mina HongGeneral Manager L7 HONGDAE by Lotte

10/10 超赞

Cheuk Ning Quina

满意：清洁度、员工和服务、住宿条件和设施
Highly recommended !!
2024 年 3 月入住 4 晚
L7 Hongdae by Lotte 于 2024年04月4日 的回复
Dear Cheuk Ning Quina,Thank you for staying with L7 HONGDAE and sharing your positive experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Warm regards,Mina HongGeneral Manager L7 HONGDAE by Lotte

8/10 还可以

YUEN HEUNG

满意：清洁度、员工和服务、住宿条件和设施
All most is good but the room carpet is not really clean enough.
2024 年 3 月入住 5 晚

10/10 超赞

Yan

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Convenient, room is clean and spacious. Close to gate 1 of the station with elevator
2024 年 3 月入住 4 晚
L7 Hongdae by Lotte 于 2024年03月29日 的回复
Dear valued guest,Thank you for staying with L7 HONGDAE and sharing your experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Warm regards,Mina HongGeneral Manager L7 HONGDAE by Lotte

10/10 超赞

fai wah

2024 年 3 月入住 3 晚

8/10 还可以

LAI HUNG

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
交通便利，酒店環境不錯，服務態度亦好
2024 年 3 月入住 5 晚
L7 Hongdae by Lotte 于 2024年03月21日 的回复
Dear valued guest,Thank you for staying with L7 HONGDAE and sharing your positive experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Warm regards,Mina HongGeneral Manager L7 HONGDAE by Lotte

10/10 超赞

yipei

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
都很好
2024 年 3 月入住 5 晚

10/10 超赞

Ho Ying

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
所有都好好，冬天期間房內都有冷氣，距離地鐵出口好近，而家有扶手電梯，行過一條馬路就到弘大大街，非常方便
2024 年 3 月入住 3 晚
L7 HONGDAE by Lotte 于 2024年03月9日 的回复
Dear Guest, Thank you for staying with L7 HONGDAE and taking time to share your experience. I'm glad you were satisfied while staying at our hotel. Also, we will improve our service and keep try to fill our customers expectation. Thank you again for your detailed review we look forward to seeing you again in the near future. Sincerely, MINA General Manager L7 HONGDAE by Lotte

6/10 一般

Ka Ming Danny

与配偶出行
满意：员工和服务，清洁度
廁所面積太少, 使用不方便. 整體而言, 弘大L7不及明洞L7.
2024 年 3 月入住 2 晚
L7 HONGDAE by Lotte 于 2024年03月9日 的回复
Dear Guest, Thank you for staying with L7 HONGDAE and taking time to share your experience. I am deeply sorry for any inconvenience during your stay. We will share your opinion with the relevant department in charge to improve our service. We will keep try to fill our customers expectation.Thank you again for your detailed review and it's going to help us improve our facilities and service. We look forward to seeing you again in the near future. Sincerely, MINA General Manager L7 Hongdae by Lotte

10/10 超赞

Ching Man Monica

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 3 晚

10/10 超赞

HSIN YI

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
1.同行友人身體不適無法給予有效的幫助。 2.如果能設置退稅機會更方便。
2024 年 2 月入住 2 晚
L7 Hongdae by Lotte 于 2024年02月28日 的回复
Dear valued guest,Thank you for staying with L7 HONGDAE and sharing your positive experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Warm regards,Mina HongGeneral Manager L7 HONGDAE by Lotte

10/10 超赞

Kit

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
交通方便，下次會再来
2024 年 2 月入住 3 晚
L7 Hongdae by Lotte 于 2024年02月14日 的回复
Dear Kit,Thank you for staying with L7 HONGDAE and sharing your positive experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Warm regards,Mina HongGeneral Manager L7 HONGDAE by Lotte

10/10 超赞

Wan Ju

满意：清洁度、员工和服务、服务设施、住宿条件和设施
交通方便，近地鐵站，餐廳、服飾店眾多，飯店新穎舒適
L7 Hongdae by Lotte 于 2024年02月14日 的回复
Dear Wan Ju,Thank you for staying with L7 HONGDAE and sharing your positive experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Warm regards,Mina HongGeneral Manager L7 HONGDAE by Lotte

10/10 超赞

ming chih

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 2 晚

10/10 超赞

Wen-Chin

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
位置絕佳～～距離機場快線及2號地鐵1號出口只要1分鐘；位居弘大商區，購物、用餐相當方便。房間夠大、打掃的非常乾淨。
2024 年 1 月入住 6 晚

8/10 还可以

YU-HSI

2024 年 1 月入住 4 晚

8/10 还可以

YU-HSI

2024 年 1 月入住 4 晚

10/10 超赞

Chen Wen

2024 年 1 月入住 4 晚

10/10 超赞

Yuen Mei

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 2 晚

10/10 超赞

Fu Kit

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Comfort Stays
Its very comfort! highly recommended. High floor view very nice
2024 年 1 月入住 4 晚
L7 Hongdae by Lotte 于 2024年01月23日 的回复
Dear Fu Kit,Thank you for staying with L7 HONGDAE and sharing your positive experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Warm regards,Mina HongGeneral Manager L7 HONGDAE by Lotte

8/10 还可以

Yuen yi candy

2024 年 1 月入住 5 晚

10/10 超赞

Ching Man

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 2 晚

8/10 还可以

Pik Kei

2024 年 1 月入住 5 晚

8/10 还可以

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 2 晚

6/10 一般

HAO

2023 年 12 月入住 5 晚

10/10 超赞

真实旅客

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
值得推薦的飯店
交通便利，從機場坐捷運即可到達弘大，且離逛街的地方很近；房間環境乾淨而且飯店還有好聞的香氛味道，回到飯店都有放鬆的感覺。
2023 年 12 月入住 2 晚
L7 HONGDAE by Lotte 于 2024年01月5日 的回复
Dear GuestThank you for staying with L7 HONGDAE and taking time to share your experience. We sincerely appreciate you to take the time to leave thoughtful review.We're glad you liked it during your stay.Once again, Thank you for leaving a personal good opinion. We look forward to your next visit.Warm regards,Mina Hong General Manager L7 HONGDAE

8/10 还可以

Sulawan

与家人出行
满意：员工和服务
2023 年 12 月入住 6 晚

8/10 还可以

KA LAI

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We will choose L7 Hotel again next time
2023 年 12 月入住 4 晚
L7 Hongdae by Lotte 于 2023年12月28日 的回复
Dear KA LAI ,Thank you for staying with us and sharing your valuable experience at L7Hongdae.Your valuable review will help us improve our service.we will do our best to provide the best service through continuous discussion.We look forward to seeing you again.Thank you.Sincerely, Michelle Kim General Manager L7 Hongdae by Lotte

10/10 超赞

Yuen King Shelod

团体旅客
满意：员工和服务，清洁度
我入住剛剛是聖誕節，有聖誕佈置，氣氛特別好，很喜歡，亦有拍照留念，下次到首爾都會住呢間酒店
2023 年 12 月入住 3 晚

10/10 超赞

Chunhong

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 9 晚

8/10 还可以

Choi Ting

Good
2023 年 12 月入住 3 晚
L7 HONGDAE by Lotte 于 2023年12月21日 的回复
Dear valued guest,Thank you for staying with L7 HONGDAE and sharing your positive experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Warm regards,Michelle Kim General Manager L7 HONGDAE by Lotte

10/10 超赞

TSUI SHAN

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
入住過弘大L7幾次, 2023年再入住, 一樣要給個讚, check in 時櫃枱的男女職員, 很幫忙, 我們言語不通, 還用翻譯機協助, 房間光亮, 牀很舒服, 如果洗澡的水力能夠大一點和有茶包提供就更好, 以後到首爾,弘大L7會是我的首選.
2023 年 12 月入住 3 晚
L7 Hongdae by Lotte 于 2023年12月19日 的回复
Dear TSUI SHAN,Warm greeting from L7HONGDAE.Thank you for staying with L7 HONGDAE and sharing your positive experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Warm regards,Michelle Kim General Manager L7 HONGDAE by Lotte

8/10 还可以

YI-Ting

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good location and good service. A little bit potty that there is no place the put the clothes in shower room.
2023 年 12 月入住 3 晚
L7 HONGDAE by Lotte 于 2023年12月17日 的回复
Dear Guest, Thank you for staying with L7 HONGDAE and taking time to share your experience. I'm glad you were satisfied while staying at our hotel. Also, we will improve our service and keep try to fill our customers expectation. Thank you again for your detailed review we look forward to seeing you again in the near future. Sincerely, Michelle Kim General Manager L7 HONGDAE by Lotte

10/10 超赞

Jung-Ping

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 3 晚
L7 HONGDAE by Lotte 于 2023年12月21日 的回复
Dear valued guest,Thank you for staying with L7 HONGDAE and sharing your positive experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Warm regards,Michelle Kim General Manager L7 HONGDAE by Lotte

8/10 还可以

Siu Chu

满意：清洁度、住宿条件和设施、客房舒适度
2023 年 11 月入住 3 晚
L7 HONGDAE by Lotte 于 2023年12月21日 的回复
Dear valued guest,Thank you for staying with L7 HONGDAE and sharing your positive experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Warm regards,Michelle Kim General Manager L7 HONGDAE by Lotte

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 3 晚
L7 HONGDAE by Lotte 于 2023年12月21日 的回复
Dear valued guest,Thank you for staying with L7 HONGDAE and sharing your positive experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Warm regards,Michelle Kim General Manager L7 HONGDAE by Lotte

8/10 还可以

Chi Kuen Ronald

满意：住宿条件和设施，清洁度
So so
2023 年 12 月入住 4 晚
L7 HONGDAE 于 2023年12月13日 的回复
Dear valued guest,Thank you for staying with L7 HONGDAE and sharing your experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Warm regards,Michelle Kim General Manager L7 HONGDAE

10/10 超赞

Sze Yuen Alick

2023 年 12 月入住 1 晚
L7 HONGDAE by Lotte 于 2023年12月21日 的回复
Dear valued guest,Thank you for staying with L7 HONGDAE and sharing your positive experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Warm regards,Michelle Kim General Manager L7 HONGDAE by Lotte

10/10 超赞

Yee Ki

满意：清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 1 晚
L7 HONGDAE by Lotte 于 2023年12月21日 的回复
Dear valued guest,Thank you for staying with L7 HONGDAE and sharing your positive experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Warm regards,Michelle Kim General Manager L7 HONGDAE by Lotte

10/10 超赞

YU CHIEH

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
交通超便利
2023 年 11 月入住 4 晚
L7 Hongdae by Lotte 于 2023年12月7日 的回复
Dear YU CHIEH,Thank you for staying with us and sharing your valuable experience at L7Hongdae.Your valuable review will help us improve our service.we will do our best to provide the best service through continuous discussion.We look forward to seeing you again.Thank you.Sincerely, Michelle Kim General Manager L7 Hongdae by Lotte

8/10 还可以

May Yuk

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
購物方便，安全
2023 年 11 月入住 4 晚
L7 HONGDAE by Lotte 于 2023年11月29日 的回复
Dear May,Thank you for staying with L7 HONGDAE and sharing your positive experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Warm regards,Michelle Kim General Manager L7 HONGDAE by Lotte

8/10 还可以

Lily

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
佢一入去送兩杯welcome drinks ，要落2樓間餐廳攞，不錯,交通非常方便，一落去就有得行街買嘢，酒店房間入面亦都非常之乾淨，職員非常有禮貌，熱心解釋
2023 年 11 月入住 4 晚
L7 HONGDAE by Lotte 于 2023年11月24日 的回复
Dear Lily,Thank you for staying with L7 HONGDAE and sharing your positive experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Warm regards,Michelle Kim General Manager L7 HONGDAE by Lotte

8/10 还可以

MEI KEE ANGELA

满意：清洁度、员工和服务、住宿条件和设施
2023 年 11 月入住 4 晚
L7 HONGDAE by Lotte 于 2023年12月21日 的回复
Dear valued guest,Thank you for staying with L7 HONGDAE and sharing your positive experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Warm regards,Michelle Kim General Manager L7 HONGDAE by Lotte

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
地點方便
房間不大但是地點完美，服務很好，附近用餐購物交通都非常方便，值得推薦
2023 年 11 月入住 2 晚
L7 HONGDAE by Lotte 于 2023年11月13日 的回复
Dear guest,Warm greeting from L7 HONGDAE.Thank you for staying with L7 HONGDAE and taking the time to share your experienced. We sincerely appreciate you to take the time to leave thoughtful review.We're glad you liked it during your stay.Once again, Thank you for leaving a personal good opinion. We look forward to your next visit.Regards,Michelle Kim General Manager L7 HONGDAE

6/10 一般

真实旅客

团体旅客
满意：客房舒适度，员工和服务
不满意：住宿条件和设施
The toilet is stuck for multiple times
2023 年 10 月入住 4 晚
L7 HONGDAE by Lotte 于 2023年11月10日 的回复
Dear Guest,Thank you for staying with L7 HONGDAE and taking the time to share your experienced.I am sorry for any inconvenience during your stay.I will share your opinion with the department in charge to improve our facilities.Thank you again for your detailed review and it's going to help us improve our facilities and service.We look forward to seeing you again in the near future. Sincerely, Michelle Kim General Manager L7 Hongdae by Lotte

10/10 超赞

Shuk Fan

满意：清洁度、员工和服务、住宿条件和设施
2023 年 10 月入住 8 晚
L7 HONGDAE by Lotte 于 2023年12月21日 的回复
Dear valued guest,Thank you for staying with L7 HONGDAE and sharing your positive experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Warm regards,Michelle Kim General Manager L7 HONGDAE by Lotte

10/10 超赞

CHEUK NING

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The location is so good
2023 年 11 月入住 2 晚
L7 HONGDAE by Lotte 于 2023年11月6日 的回复
Dear CHEUK,Thank you for staying with us and sharing your valuable experience at L7Hongdae.Your valuable review will help us improve our service.we will do our best to provide the best service through continuous discussion.If you stay at our hotel next, please contact our front desk and we can check the stock and bring you an iron and an ironing board to your room.We look forward to seeing you again.Thank you.Sincerely, Michelle Kim General Manager L7 Hongdae by Lotte