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关于新罗Stay三星的点评

4 out of 5
新罗Stay三星
506, Yeongdong-daero, Seoul, Seoul

点评

8.4

很好

10 分 - 超赞。466 条好评,共有 904 条点评" "
8 分 - 还可以。243 条好评,共有 904 条点评" "
6 分 - 一般。97 条好评,共有 904 条点评" "
4 分 - 很差。64 条好评,共有 904 条点评" "
2 分 - 糟糕。34 条好评,共有 904 条点评" "

8.8/10

清洁度

8.4/10

员工和服务

7.8/10

服务设施

8.6/10

住宿条件和设施

8.2/10

环保

点评

8/10 还可以

真实旅客

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 4 晚

10/10 超赞

chun fai christopher

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 4 晚

10/10 超赞

PINSHI

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 2 晚

8/10 还可以

YUCHIH

商务旅客
满意:清洁度、员工和服务、住宿条件和设施
方便性高的商務旅店
優點: 飯店位置很好, 位於江南於, 地鐵二號線三成站7號出口,離機場巴士站也很近. 一出來就是飯店,對面還有COEZ mall 和星空圖書館. 購物吃飯都方便. Checking in 在頂樓21F. 餐廳在20F. 有投幣式洗衣機和烘衣機. 還有健身房 & 停車場. 對於商務客而言, 非常方便. 早餐樣式還算多, 冷熱都有. 供餐時間也長. 房間蠻大的. 雙人房, 有浴缸. 半乾濕分離. 免治馬桶. 小沙發. 還可以放下二個28吋行李箱. 預樓視野超好. 有個半戶外的空間, 適合喝點小酒, 聊天放鬆. 缺點: 門口在動工, 所以會有噪音. 就算高樓層, 還是隱約可聽到. 房間內的噪音很算明顯.
2023 年 9 月入住 6 晚

8/10 还可以

Mandy

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 2 晚

8/10 还可以

Sheung Ying

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 5 晚

8/10 还可以

meifeng

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
overall was great!
overall was great! location, cleaness and prices. only you could hear some noise from next door or upstiars... well, it's all depends whoever stay at the room. highly recommend if you are going to stay in Gangnam :)
2023 年 8 月入住 4 晚

8/10 还可以

Ting Hei,New Territories

满意:清洁度、员工和服务、服务设施、住宿条件和设施
The view is good.
2023 年 5 月入住 1 晚

10/10 超赞

sue

商务旅客
满意:清洁度、员工和服务、住宿条件和设施
Hotel is great.
2023 年 5 月入住 2 晚
LIM 于 2023年05月7日 的回复
Dear Valued CustomerFirst of all, we would like to express our sincere thanks for your warm comments about Shilla Stay.We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay.As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.Front Desk ManagerLim, Shilla Stay

10/10 超赞

KWOK HO

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 3 月入住 5 晚

10/10 超赞

TRACY

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
The overall impression is good, just the time for waiting lift is a bit long.
2023 年 3 月入住 1 晚

8/10 还可以

JOSEPH WAI CHOW

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It is good that there are shopping malls and restaurants nearby

2/10 糟糕

XIAOXUE

2022 年 7 月入住 2 晚

8/10 还可以

Taeyoung

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean and convenient
2024 年 4 月入住 7 晚
Claire Kim General Manager 于 2024年05月4日 的回复
Thank you.I love to see 5 star reviews, but even more so from frequent travelers. Please let us know if there is anything we can do to make your next stay even better. Claire KimGeneral Manager

6/10 一般

Sangmo,Edgewater

满意:员工和服务,清洁度
不满意:住宿条件和设施
Someone should stay on first floor
2024 年 5 月入住 1 晚
Claire Kim General Manager 于 2024年05月4日 的回复
Thank you very much for taking the time to give us feedback on your recent visit. our team and I were disheartened to read that you did not completely enjoy your stay. I apologize that we were not able to meet all your expectations, as we strive to create the most positive experiences possible. It is only through such input, that we can continue to improve. I will share your review with our team. We do hope you choose to visit us in the future.Claire KimGeneral Manager

6/10 一般

Gee young

不满意:员工和服务
Feels like it was a little overpriced, but the location was good. Staff were unprofessional.
2024 年 1 月入住 1 晚
Claire Kim General Manager 于 2024年05月4日 的回复
Thank you very much for taking the time to give us feedback on your recent visit. our team and I were disheartened to read that you did not completely enjoy your stay. I apologize that we were not able to meet all your expectations, as we strive to create the most positive experiences possible. It is only through such input, that we can continue to improve. I will share your review with our team. We do hope you choose to visit us in the future.Claire KimGeneral Manager

10/10 超赞

YIN LIAN

与配偶出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice hotel and good amenities around the hotel, except for the constructions. Same as my previous experience last year.
2024 年 4 月入住 2 晚
Claire Kim General Manager 于 2024年05月4日 的回复
Thank you.I love to see 5 star reviews, but even more so from frequent travelers. Please let us know if there is anything we can do to make your next stay even better. Claire KimGeneral Manager

8/10 还可以

KIYOKO

与家人及幼儿出行
写真より狭く感じたけど快適に過ごせました。
2024 年 4 月入住 2 晚
Claire Kim General Manager 于 2024年04月7日 的回复
Thank you.I love to see 5 star reviews, but even more so from frequent travelers. Please let us know if there is anything we can do to make your next stay even better. Claire KimGeneral Manager

6/10 一般

Andrew

满意:清洁度、员工和服务、住宿条件和设施
noisy environment
2024 年 3 月入住 14 晚
General Manager Claire Kim 于 2024年04月2日 的回复
Thank you very much for taking the time to give us feedback on your recent visit. our team and I were disheartened to read that you did not completely enjoy your stay. I apologize that we were not able to meet all your expectations, as we strive to create the most positive experiences possible. It is only through such input, that we can continue to improve. I will share your review with our team. We do hope you choose to visit us in the future. Claire KimGeneral Manager

10/10 超赞

DAIKI

2024 年 3 月入住 1 晚

10/10 超赞

Shinichi

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 2 晚

10/10 超赞

Won,Laguna Woods

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I like the quality for the price we paid. Room was clean and the temperature was well controlled, good location.
2024 年 3 月入住 1 晚
General Manager Claire Kim 于 2024年04月2日 的回复
Thank you. I love to see 5 star reviews, but even more so from frequent travelers. Please let us know if there is anything we can do to make your next stay even better. Claire KimGeneral Manager

10/10 超赞

Nelida

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Love the staff. Asked ckeaning lady for extra towels which she didnt have in her cart she went and got the extras for me. The only down was that there is no ice bucket in room, wine served warm at bar. And they close early. But there is a convience store right around corner to pickup snacks.😊 have to say Koreans are lovely very helpful even construction guy spoke perfect english to direct me were to get umbrealla on rainy day. Yes hotel has construction in front but not a henderance even for airport cab to drop me off. Coex is walking distance. Train on corner bus terminal within walking distance if not carrying big luggage. Excellent hotel value. Even at high cherry blossom season. Staff is english speaking. Bed super comfy. Greatly enjoyed my stay.
General Manager Claire Kim 于 2024年04月2日 的回复
Thank you.I love to see 5 star reviews, but even more so from frequent travelers. Please let us know if there is anything we can do to make your next stay even better. Claire KimGeneral Manager

10/10 超赞

jung jae

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 6 晚

6/10 一般

chloe

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Construction going on around the hotel so it took more than an hour driving to find the parking entrance… Wish there were some sign.. Also you need to pay for using a phone even though it’s local call. It counts by a sec. Quite expensive..
2024 年 3 月入住 1 晚
Claire Kim General Manager 于 2024年04月3日 的回复
Thank you very much for taking the time to give us feedback on your recent visit. our team and I were disheartened to read that you did not completely enjoy your stay. I apologize that we were not able to meet all your expectations, as we strive to create the most positive experiences possible. It is only through such input, that we can continue to improve. I will share your review with our team. We do hope you choose to visit us in the future.Claire KimGeneral Manager Claire KimGeneral Manager

10/10 超赞

Rika

2024 年 3 月入住 1 晚

8/10 还可以

Cindy,Lake Forest

满意:员工和服务,清洁度
Very close to Coex and the subway station
2024 年 3 月入住 4 晚
General Manager Claire Kim 于 2024年04月2日 的回复
Thank you.I love to see 5 star reviews, but even more so from frequent travelers. Please let us know if there is anything we can do to make your next stay even better. Claire KimGeneral Manager

6/10 一般

Cynthia

商务旅客
满意:清洁度
不满意:员工和服务
massive construction in the area. Not pallatable for guests. Also some hotel staff not helpful.
2024 年 3 月入住 5 晚
Claire Kim General Manager 于 2024年04月3日 的回复
Thank you very much for taking the time to give us feedback on your recent visit. our team and I were disheartened to read that you did not completely enjoy your stay. I apologize that we were not able to meet all your expectations, as we strive to create the most positive experiences possible. It is only through such input, that we can continue to improve. I will share your review with our team. We do hope you choose to visit us in the future.Claire KimGeneral Manager Claire KimGeneral Manager

10/10 超赞

SHIN WOO

满意:清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚

10/10 超赞

Denny

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Major roadworks outside on the main road so it was difficult catching taxis. This wasn't notified beforehand and our taxi had trouble getting us inside the hotel underground car park. Other than that, everything else was amazing.
2024 年 2 月入住 3 晚
Claire Kim General Manager 于 2024年03月22日 的回复
Thank you very much for taking the time to give us feedback on your recent visit. our team and I were disheartened to read that you did not completely enjoy your stay. I apologize that we were not able to meet all your expectations, as we strive to create the most positive experiences possible. It is only through such input, that we can continue to improve. I will share your review with our team. We do hope you choose to visit us in the future.Claire KimGeneral Manager

10/10 超赞

Jacob

满意:清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 3 晚

8/10 还可以

PAOLO

商务旅客
满意:清洁度、服务设施、住宿条件和设施
Location is very good. Staff not kind
2024 年 2 月入住 2 晚
Claire Kim General Manager 于 2024年03月22日 的回复
Thank you very much for taking the time to give us feedback on your recent visit. our team and I were disheartened to read that you did not completely enjoy your stay. I apologize that we were not able to meet all your expectations, as we strive to create the most positive experiences possible. It is only through such input, that we can continue to improve. I will share your review with our team. We do hope you choose to visit us in the future.Claire KimGeneral Manager

8/10 还可以

Kosuke

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
インテリアがシンプルで機能的。アメニティが充実。スタッフの対応が親切でした。
2024 年 2 月入住 4 晚
Claire Kim General Manager 于 2024年03月22日 的回复
Thank you. I love to see 5 star reviews, but even more so from frequent travelers. Please let us know if there is anything we can do to make your next stay even better. Claire KimGeneral Manager

6/10 一般

Bumsoo

与配偶出行, 商务旅客
满意:住宿条件和设施,清洁度
스탠다드 타입과 디럭스 타입의 차이가 단순히 층수 차이라니 놀랍습니다.
2024 年 2 月入住 1 晚
신라스테이 삼성 총지배인 김명희 于 2024年03月14日 的回复
고객님 안녕하십니까.먼저 저희 신라스테이 삼성을 선택해주셔서 정말 감사드립니다.저희 호텔에 투숙 하시는 동안 만족스러운 경험을 제공해드리지 못한 점 진심으로 사과 드립니다.고객님께서 남겨주신 의견에 대해 상세하게 검토하여 앞으로 더 나은 서비스를 제공해드릴 것을 약속 드리겠습니다.소중한 말씀 다시 한 번 감사 드리오며 고객님의 건강과 평안을 진심으로 기원합니다.감사합니다.-신라스테이 삼성 총지배인 김명희 드림-

10/10 超赞

Daisuke

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Coex mall is nearby
2024 年 2 月入住 2 晚
Claire Kim General Manager 于 2024年03月22日 的回复
Thank you. I love to see 5 star reviews, but even more so from frequent travelers. Please let us know if there is anything we can do to make your next stay even better. Claire KimGeneral Manager

10/10 超赞

HIRONORI,Itabashi

2024 年 2 月入住 1 晚

10/10 超赞

yutaka

满意:清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 4 晚

4/10 很差

YONGJIN

商务旅客
不满意:清洁度、住宿条件和设施、客房舒适度
2024 年 1 月入住 4 晚

10/10 超赞

Froylan,kogarah

满意:清洁度、员工和服务、服务设施、住宿条件和设施
The elevators were probably my only complaint, they always took a very long time and very full.
2024 年 1 月入住 6 晚
Claire Kim General Manager 于 2024年03月22日 的回复
Thank you very much for taking the time to give us feedback on your recent visit. our team and I were disheartened to read that you did not completely enjoy your stay. I apologize that we were not able to meet all your expectations, as we strive to create the most positive experiences possible. It is only through such input, that we can continue to improve. I will share your review with our team. We do hope you choose to visit us in the future.Claire KimGeneral Manager

10/10 超赞

Minhee

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚

8/10 还可以

MK

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
좋은 하루!
너무 깨끗하고 좋은 숙소, 조식도 너무 맛있었어요! 아쉬웠던 점은 지금 바로앞 공사중이라 아침부터 밤 늦게까지 소음이 심하답니다. 공사끝나묜 전혀 문제없을듯ㅎ
2024 年 1 月入住 1 晚
신라스테이 삼성 총지배인 김명희 于 2024年03月14日 的回复
고객님 안녕하십니까.먼저 저희 신라스테이 삼성을 선택해주셔서 정말 감사드립니다.고객님의 신라스테이 삼성에서의 투숙이 좋은 기억으로 남았다고 하시어저희 임직원 모두 진심으로 기쁘게 생각하고 있습니다.고객님께서 남겨주신 투숙 후기는 추후 신라스테이 삼성을 이용하실 다른 고객들에게도 큰 도움이 되리라 생각합니다.말씀주신 격려와 칭찬의 말씀에 힘입어 앞으로도 저희 신라스테이 삼성은신라호텔의 가치를 그대로 담은 비즈니스 호텔, 항상 설렘이 있고 방문하고 싶은 호텔로고객님께 다가갈 수 있도록 하겠습니다.소중한 말씀 다시 한 번 감사 드리오며 고객님의 건강과 평안을 진심으로 기원합니다.감사합니다.-신라스테이 삼성 총지배인 김명희 드림-

6/10 一般

Rina

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
The elevators were too slow.
2024 年 1 月入住 1 晚
Claire Kim General Manager 于 2024年03月22日 的回复
Thank you very much for taking the time to give us feedback on your recent visit. our team and I were disheartened to read that you did not completely enjoy your stay. I apologize that we were not able to meet all your expectations, as we strive to create the most positive experiences possible. It is only through such input, that we can continue to improve. I will share your review with our team. We do hope you choose to visit us in the future.Claire KimGeneral Manager

10/10 超赞

SAMNAMENG

2024 年 1 月入住 1 晚

2/10 糟糕

dowon

商务旅客
不满意:清洁度、住宿条件和设施、客房舒适度
청소 상태가 매우 불량했네요
2024 年 1 月入住 1 晚
신라스테이 삼성 총지배인 김명희 于 2024年03月14日 的回复
고객님 안녕하십니까.먼저 저희 신라스테이 삼성을 선택해주셔서 정말 감사드립니다.저희 호텔에 투숙 하시는 동안 만족스러운 경험을 제공해드리지 못한 점 진심으로 사과 드립니다.추후 동일한 문제가 재발되지 않도록 철저한 교육과 관리를 진행하도록 하겠습니다.고객님께서 남겨주신 의견에 대해 상세하게 검토하여 앞으로 더 나은 서비스를 제공해드릴 것을 약속 드리겠습니다.소중한 말씀 다시 한 번 감사 드리오며 고객님의 건강과 평안을 진심으로 기원합니다.감사합니다.

8/10 还可以

Jiye

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚

6/10 一般

Kenneth

商务旅客
满意:员工和服务,清洁度
不满意:客房舒适度
Very loud due to ongoing construction.
2024 年 1 月入住 1 晚
Claire Kim General Manager 于 2024年03月22日 的回复
Thank you very much for taking the time to give us feedback on your recent visit. our team and I were disheartened to read that you did not completely enjoy your stay. I apologize that we were not able to meet all your expectations, as we strive to create the most positive experiences possible. It is only through such input, that we can continue to improve. I will share your review with our team. We do hope you choose to visit us in the future.Claire KimGeneral Manager

8/10 还可以

young mug

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚

10/10 超赞

NAMCHUL

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚

10/10 超赞

donghyeok

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚

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TAEHUN

2024 年 1 月入住 8 晚