外观

关于首尔新罗酒店的点评

5 out of 5

点评

9.4

绝佳

10 分 - 超赞。827 条好评,共有 1002 条点评" "
8 分 - 还可以。99 条好评,共有 1002 条点评" "
6 分 - 一般。39 条好评,共有 1002 条点评" "
4 分 - 很差。19 条好评,共有 1002 条点评" "
2 分 - 糟糕。18 条好评,共有 1002 条点评" "

9.6/10

清洁度

9.6/10

员工和服务

9.4/10

服务设施

9.6/10

住宿条件和设施

9.2/10

环保

点评

10/10 超赞

Yi Ying

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice
2024 年 2 月入住 3 晚

10/10 超赞

I-CHING

2024 年 1 月入住 4 晚

10/10 超赞

youfeng

满意:清洁度、员工和服务、住宿条件和设施

10/10 超赞

Yijun

2023 年 6 月入住 4 晚

10/10 超赞

Hwei-Ling

2022 年 11 月入住 1 晚

10/10 超赞

GUOHUA

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 2 月入住 1 晚

10/10 超赞

Myong

与家人出行, 与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great room and breakfast
2024 年 4 月入住 2 晚

8/10 还可以

jinjoo

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
On this trip, I stayed at Lotte and then at Shilla. And then in Tokyo, I stayed at Imperial hotel. To jump to the conclusion, I would stay at Lotte on my next trip. The Shilla room was beautiful but not useful or functional. Not enough storage or drawers like Lotte. The best room was the Imperial hotel. It has tons of drawers and yet is very tastefully decorated. The room on the imperial floor was like a room in another universe…….so quiet. The Shilla hotel was so noisy with young people……..in the elevator, at the 23rd floor lounge…….practically everywhere. It was a BIG contrast to the Imperial hotel in Tokyo. Also the Shilla lounge was worse than the lounge at Lotte, in terms of food selection, convenience, quietness and the availability of seats. At Shilla lounge, they charge almost 1700,000 won for a guest at the Happy Hour which is a dinner essentially. It is too much. The Shilla concierge was helpful. I give 5 stars to them. Overall, Shilla is a good hotel but it did not live up to its Samsung reputation in my opinion. Shilla paid a lot of attention to the beauty and elegance of the room but not enough attention to the details and the need of a guest I felt at Imperial Hotel, I suggest that Shilla restudy their goals and decide what kind of guests they want to have. I am a professional and was traveling alone. I stayed at Shilla for about a week in the lounge - accessible room.
2024 年 4 月入住 1 晚

10/10 超赞

Rocel

满意:清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 3 晚

10/10 超赞

RIN

スタッフの細かな気配りが感じられます。 タクシー運転手への行き先の確認や、タクシーのナンバープレートをメモして手渡してくれたり、トラブルがないように配慮してくれてるのが感じられました。
2024 年 4 月入住 2 晚

10/10 超赞

Elise,Arlington

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very high quality hospitality, excellent amenities in the hotel, amazing day and night views of Seoul
2024 年 4 月入住 1 晚

10/10 超赞

Samantha

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff were friendly and helpful. Their breakfast buffet was excellent. The room was a little too small. Usually I can tell the difference for my VIP treatment. I didn't think I got it in comparison to other experiences.
2024 年 3 月入住 2 晚

10/10 超赞

Liz

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 3 月入住 9 晚

10/10 超赞

TAKASHI

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 2 晚

10/10 超赞

Viviana

与配偶出行
满意:清洁度、服务设施、住宿条件和设施
First time in Korea and we were so impressed by The Shillas hospitality. Great service, accommodations and amenities. Will definitely be back!
2024 年 3 月入住 2 晚

8/10 还可以

Minju

满意:清洁度、员工和服务、服务设施
2024 年 3 月入住 3 晚

10/10 超赞

Chris

满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff was fantastic and took great care of me. Able to answer any of my questions as well as drive me to the front of the property upon arrival as well as drop me off at the bus station free of charge. Would absolutely stay here again.
2024 年 3 月入住 4 晚

10/10 超赞

Patricia

团体旅客
满意:清洁度、员工和服务、住宿条件和设施
Love this hotel
2024 年 3 月入住 5 晚

10/10 超赞

Deborah

满意:清洁度、员工和服务、住宿条件和设施
The hotel was very clean and very nice. There were lots of dining options on site, plus a very good bar. The hotel staff was very helpful about arranging transportation.
2024 年 3 月入住 4 晚

8/10 还可以

Daisy

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff friendliness No coffee store
2024 年 3 月入住 4 晚

10/10 超赞

Lauren

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was just as lovely as everyone has reported. The front desk, room service, bellmen, etc, were all so very friendly and kind. Every staff person we met went out of their way to help us and offer a first class welcome. They were exceedingly polite, especially with our language barrier. Many of them spoke English fluently. It was just wonderful to be treated so well.
2024 年 3 月入住 4 晚

10/10 超赞

YUKIYO

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
とても綺麗で安心して過ごすことができました。また泊まりたいと思えるホテルでした。
2024 年 3 月入住 2 晚

10/10 超赞

HIDEKI

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 2 晚

10/10 超赞

QIAN

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staffs are amazing! Definitely recommend!
2024 年 3 月入住 4 晚

10/10 超赞

Mitchell

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 3 晚

10/10 超赞

shigeyuki

团体旅客
满意:清洁度、员工和服务、住宿条件和设施
ホテルスタッフの気遣いがよかった。また、利用したい。
2024 年 3 月入住 1 晚

10/10 超赞

SoonYoung

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 3 月入住 7 晚

10/10 超赞

SHIZUKA

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 3 晚

10/10 超赞

Debra

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The greeting was fantastic for three tired travellers. Would highly recommend The Shilla. The service was from the heart and was the best way to make foreigners fell welcome and at home. Would return.
2024 年 3 月入住 3 晚

10/10 超赞

NORIKO

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 2 晚

10/10 超赞

INJAE

2024 年 3 月入住 1 晚

10/10 超赞

Michael,Troy

2024 年 2 月入住 3 晚

10/10 超赞

Jason

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Classic Korean vibe is very unique to Shilla Hotel. The room is a bit on the older side but still it was good.
2024 年 2 月入住 1 晚

10/10 超赞

YUKO

满意:清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 3 晚

10/10 超赞

sarah

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I had the best time at the Shilla Hotel. Everything and everyone was great!
2024 年 2 月入住 4 晚

10/10 超赞

SUNGHOON,Ulsan

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
한국 최고의 호텔을 이용하면서 높은 품격이 함께할 수 있러서 좋았습니다.
2024 年 2 月入住 2 晚

10/10 超赞

Ali

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I had one of the best nights over there and I highly recommend it to anyone who wants a place with very upscale views and services.
2024 年 1 月入住 3 晚

4/10 很差

CHIKAKO

2024 年 2 月入住 2 晚

10/10 超赞

Jae Seung

2024 年 2 月入住 1 晚

10/10 超赞

真实旅客

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 2 晚

10/10 超赞

Sunkyung

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚

10/10 超赞

Jiyeon

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚

6/10 一般

Jongsung

전체적으로깨끗했지만 어매니티가일회용이었을때가훨씬좋았고펌프도잘안돠어불편했음
2024 年 1 月入住 1 晚

10/10 超赞

Youngjoon

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚

10/10 超赞

SUNGYEON

满意:清洁度、员工和服务、服务设施、住宿条件和设施
最高でした!
2024 年 1 月入住 2 晚

6/10 一般

Katsuhiro

满意:清洁度
不满意:员工和服务
2023 年 12 月入住 3 晚

10/10 超赞

GNUH

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 3 晚

10/10 超赞

Tomoko

与家人出行
满意:清洁度、服务设施、住宿条件和设施
地下鉄駅がすぐで、大変よかった。
2023 年 12 月入住 4 晚

10/10 超赞

SJ

满意:清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 1 晚

10/10 超赞

Seong Ho

2024 年 1 月入住 6 晚