Serendip Sanctuary

Good location, made easy with staff. Clean and cool. No dramas and I'd book again.

Lifestyle is a great place to stay with excellent amenities including a laundry room, pool, dishwasher, parking and access to public transit. I would definitely stay here again. That being said, while they communicated great with me via Whatsapp, I had a pretty bad check-in experience. They gave perfect directions and we followed them to the letter. However when we got to the parking garage our key would not work and we were trapped outside. We thought we did something wrong and tailgated another car in. Then none of the doors in the garage would let us out. We had no cell service in the garage. We had to hike out and find a way out. Eventually we got a hold of someone and it turned out they gave us the wrong key. While they apologized and gave us a free bottle of wine it was pretty bad to be put in this situation in a foreign country when we followed the instructions and were already tired and exhausted.