室外游泳池,10:00 至 22:00 开放,池畔遮阳伞

关于贝斯特韦斯特夏尔洛特-加龙省修尔住宿酒店的点评

2.5 out of 5

点评

8.4

很好

10 分 - 超赞。250 条好评,共有 486 条点评" "
8 分 - 还可以。135 条好评,共有 486 条点评" "
6 分 - 一般。54 条好评,共有 486 条点评" "
4 分 - 很差。23 条好评,共有 486 条点评" "
2 分 - 糟糕。24 条好评,共有 486 条点评" "

8.6/10

清洁度

9.0/10

员工和服务

7.8/10

服务设施

8.4/10

住宿条件和设施

8.4/10

环保

点评

10/10 超赞

Milas

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean and convenient. No extra frills, but good value.
2024 年 5 月入住 1 晚
Hotel Manager 于 2024年05月13日 的回复
Dear Milas,Thank you for your excellent review! We're delighted to hear that you found our hotel clean and convenient and that you appreciated the value we offer. We strive to provide a comfortable and straightforward experience for our guests, and we're glad that resonated with you. We hope to welcome you back again soon!Sincerely, Hotel Manager

10/10 超赞

Wayne

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything was great close to a lot of restaurants. It was only a short drive to the beach. The room was clean and the bed was frsh and clean. I slept like a baby. Would recommend this hotel to my friends going to the beach.
2024 年 5 月入住 2 晚
Hotel Manager 于 2024年05月10日 的回复
Dear Wayne,Thank you for the perfect rating and your fantastic review! We're delighted to hear that you had a great experience during your stay with us. It's wonderful to know that you found our location convenient to restaurants and a short drive to the beach. We're glad you enjoyed the cleanliness of your room and had a comfortable night's sleep. Your recommendation means a lot to us, and we appreciate your kind words. We look forward to welcoming you back and hosting your friends for their beach trips as well! Sincerely, Hotel Manager

8/10 还可以

Christopher,Salt Lake City

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Breakfast room has limited seats. Breakfast itself very synthetic.
2024 年 5 月入住 1 晚
Hotel Manager 于 2024年05月7日 的回复
Dear Christopher,Thank you for your feedback with 4 stars. We apologize for the inconvenience caused by the limited seating in the breakfast room and the quality of the breakfast. Your comments are valuable to us, and we will take them into consideration as we strive to improve our offerings and services. We appreciate your understanding and hope to have the opportunity to better serve you on your next visit.Sincerely, Hotel Manager

8/10 还可以

Heather

满意:员工和服务、服务设施、住宿条件和设施
The shower curtain had some mold spots the wall thermostat didn’t work but the one next to the window did thankfully. The staff was nice and the room was big. It was close to where I was running a race so it worked for a night.
2024 年 4 月入住 1 晚
Hotel Manager 于 2024年04月28日 的回复
Dear Heather,Thank you for sharing your feedback with us. We apologize for the issues you encountered with the shower curtain and thermostat during your stay. Your comments have been noted, and we'll address these issues promptly to ensure they don't occur in the future. We're glad to hear that our friendly staff, spacious rooms, and convenient location suited your needs for the race. We hope to have the opportunity to welcome you back for an even more comfortable stay in the future.Sincerely, Hotel Manager

10/10 超赞

Brittany

满意:清洁度、员工和服务、住宿条件和设施
Quiet, off the hwy
2024 年 4 月入住 1 晚
Hotel Manager 于 2024年04月23日 的回复
Dear Brittany,We're glad to hear that you enjoyed the peacefulness of our location! Providing a quiet environment for our guests is important to us, and we're delighted that you found it to your liking. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back again soon!Sincerely, Hotel Manager

8/10 还可以

Laura

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
Hotel Manager 于 2024年04月20日 的回复
Dear Laura,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager

8/10 还可以

Mary

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Hotel Manager 于 2024年04月19日 的回复
Dear Mary,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay. Sincerely, Hotel Manager

10/10 超赞

Theresa

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very clean & friendly staff. Had a nice free breakfast with waffles , fruit & coffee. Would stay again. Thanks
2024 年 4 月入住 1 晚
Hotel Manager 于 2024年04月8日 的回复
Dear Theresa,Thank you for your great feedback! Providing a clean environment and friendly service are our top priorities, and we're delighted that you experienced both during your visit. It's great to know that you appreciated the complimentary breakfast options, including waffles, fruit, and coffee. We look forward to welcoming you back for another enjoyable stay in the future.Sincerely, Hotel Manager

10/10 超赞

Joanne

Excellent place
2024 年 3 月入住 1 晚
Hotel Manager 于 2024年04月1日 的回复
Dear Joanne,Thank you so much for your excellent feedback! We're thrilled to hear that you enjoyed your experience with us. We strive to provide top-notch service and create memorable moments for our guests. We hope to welcome you back again soon!Sincerely, Hotel Manager

6/10 一般

Jeanette

满意:员工和服务
2024 年 3 月入住 1 晚
Hotel Manager 于 2024年03月22日 的回复
Dear Jeanette, Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager

10/10 超赞

Adrian

与配偶出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good pricing and clean
2024 年 3 月入住 1 晚
Hotel Manager 于 2024年03月18日 的回复
Dear Adrian,Thank you for your glowing feedback. We're delighted to hear that you found our pricing competitive and our hotel clean! Providing affordable rates and maintaining cleanliness are top priorities for us, and we're glad we could meet your expectations. We hope to welcome you back for another enjoyable stay soon!Sincerely, Hotel Manager

10/10 超赞

Steve

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Greatly appreciate the staff here. Very friendly and helpful. Property is in great condition.
2024 年 3 月入住 2 晚
Hotel Manager 于 2024年03月13日 的回复
Dear Guest,Thank you for your kind words! We're thrilled to hear that you appreciated our friendly and helpful staff and found our property to be in great condition. Your satisfaction is our top priority, and we look forward to welcoming you back for another wonderful stay in the future.Sincerely, Hotel Manager

8/10 还可以

SANJAY,Raleigh

满意:清洁度、员工和服务、住宿条件和设施
Good property. No carpets in the room (at least on the 1st floor). Great front desk though. Breakfast included.
2024 年 2 月入住 1 晚
Hotel Manager 于 2024年03月9日 的回复
Dear SANJAY,Thank you for your kind feedback. We're thrilled you enjoyed your stay with us! Our decision to have no carpets on the first floor aims to enhance cleanliness and comfort. It's wonderful to hear you found our front desk service exceptional, and we're glad you appreciated the complimentary breakfast. We hope to welcome you back soon for another great experience!Sincerely, Hotel Manager

10/10 超赞

Christopher

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Not at this time
2024 年 3 月入住 4 晚
Hotel Manager 于 2024年03月7日 的回复
Dear Christopher,We aim to provide a consistently superior guest experience, and your comments are very important to us. We rely on guests like you to tell us when we're doing well and when we are so we can get better. If we let you down, I apologize. We have taken note of these comments to make sure we do better than ever for future guests.Sincerely, Hotel Manager

8/10 还可以

Jennifer

与配偶出行
满意:员工和服务、服务设施、住宿条件和设施
不满意:清洁度
Michelle was great at check in. Comfy beds. Floor had SEVERAL spots where you could tell it hadn't been mopped in quite some time. Namely between the bed and the chair nearest the window (room 304). Other than the dirty floors, everything else was good.
2024 年 2 月入住 2 晚
Hotel Manager 于 2024年02月29日 的回复
Dear Jennifer,Thank you for taking the time to share your feedback. We're pleased to hear that Michelle provided excellent service at check-in and that you found the beds comfortable. However, we apologize for the cleanliness issue you encountered with the floors in your room. We will address it promptly to ensure a better experience for future guests. We value your patronage and hope to welcome you back for an improved stay.Sincerely, Hotel Manager

10/10 超赞

Gilberto,Granger

2024 年 2 月入住 1 晚
Hotel Manager 于 2024年03月21日 的回复
Dear Gilberto,Thanks for your feedback. We are happy to know that your experience was good in the hotel and your good rating about our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well. We look forward to welcoming you again.Sincerely, Hotel Manager

10/10 超赞

Ralph

2024 年 2 月入住 1 晚
Hotel Manager 于 2024年03月21日 的回复
Dear Ralph,We want to thank you for sharing such encouraging feedback by giving it a 5-star rating. Your appreciation motivates us to strive harder to provide the best services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We look forward to serving you again.Sincerely, Hotel Manager

10/10 超赞

Doug

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice people
2024 年 2 月入住 1 晚
Hotel Manager. 于 2024年02月12日 的回复
Dear Doug,Thank you for your great feedback! We're delighted to hear that you found our staff to be friendly and accommodating. Providing excellent service is our top priority, and we're thrilled that our team made a positive impression on you. We appreciate your feedback and hope to have the pleasure of welcoming you back soon.Sincerely, Hotel Manager

10/10 超赞

Susan

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Hidden gem
The staff was very knowledgeable and super friendly. Rooms were clean. Got an upgrade on room, which was nice and unexpected. Good choices for breakfast. Great location. Close to shopping and beaches. I would definitely stay again
2024 年 1 月入住 2 晚
Hotel Manager 于 2024年01月18日 的回复
Dear Susan,Thank you for your excellent review and for giving us a perfect rating! We're thrilled to hear that you found our hotel to be a "hidden gem" and enjoyed our friendly staff, clean rooms, breakfast choices, and convenient location. We're also glad that you appreciated the unexpected room upgrade. Your willingness to stay with us again is the highest compliment. We look forward to welcoming you back in the future!Sincerely, Hotel Manager

10/10 超赞

Susan

与家人出行
满意:员工和服务,清洁度
Very friendly front desk lady. The breakfast was good. The bathroom door squeaked and the bathroom was pretty small.
2024 年 1 月入住 1 晚
Hotel Manager. 于 2024年01月15日 的回复
Dear Susan,Thank you for your great review! We are so glad you had a great time at our hotel. We try our best to offer the best and most comfortable stay possible. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests We look forward to hosting you again very soon!Sincerely, Hotel Manager

8/10 还可以

Rita

与家人出行
满意:清洁度、员工和服务、客房舒适度
Nice staff very helpful
2023 年 12 月入住 15 晚
Hotel Manager 于 2024年01月9日 的回复
Dear Rita,Thank you for your stay. It's great that you found our staff to be nice and helpful during your stay. Our staff indeed put their heart completely into what they do for the guests. We are happy that they could win your trust. We will pass your lovely message on to the staff. Look forward to your next visit!Sincerely, Hotel Manager

10/10 超赞

真实旅客

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 5 晚
Hotel Manager 于 2024年01月9日 的回复
Dear Guest,Thank you for staying with us and giving us a 10 out of 10 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to welcoming you again.Sincerely, Hotel Manager

6/10 一般

James

与家人出行
2023 年 12 月入住 3 晚
Hotel Manager 于 2024年01月1日 的回复
Dear James,Thanks for your visit to our hotel. Please tell us more about your stay if we missed any marks in hospitality, looking at the rating of only 6 stars. Your feedback will be useful to us as we improve our services. We look forward to seeing you again soon!Sincerely,Hotel Manager

10/10 超赞

Debra

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great staff at desk
We stayed Xmas Eve. Everything was very good but the bonus was the kind older lady behind the desk. Working extra shifts so coworker could be home for Christmas. She was sweet and funny and so willing to help.
2023 年 12 月入住 1 晚
Hotel Manager 于 2023年12月27日 的回复
Dear Debra,We're thrilled to receive your perfect 10/10 rating! Thank you for recognizing our great staff, especially the kind older lady who went above and beyond by working extra shifts on Christmas Eve. We're delighted to hear that she was sweet, funny, and so willing to help. It's heartwarming to know that our team's efforts made your stay very good. We appreciate your positive feedback and hope to welcome you back for another great experience in the future!Sincerely, Hotel Manager

8/10 还可以

Martina

与配偶出行
满意:清洁度、员工和服务、服务设施
2023 年 12 月入住 2 晚
Hotel Manager 于 2023年12月23日 的回复
Dear Martina, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely,Hotel Manager

10/10 超赞

sarah

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 3 晚
Hotel Manager 于 2023年12月19日 的回复
Dear Sarah,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 5-star rating. Your rating is very encouraging and motivating for our hotel and staff. We continuously make efforts to improve our hospitality and guest comfort. It is a pleasure to serve guests like you, and your rating will motivate us to improve our hospitality. I hope to see you again soon!Regards, Hotel Manager

8/10 还可以

Eileen

满意:清洁度、员工和服务、服务设施、住宿条件和设施
The WIFI was spotty and the tv had issues. Staff was very friendly and helpful. Room was clean and comfortable. Price good. Close enough to shops and restaurants. Did not eat the breakfast, so no opinion on the free breakfast.
2023 年 12 月入住 3 晚
Hotel Manager. 于 2023年12月11日 的回复
Dear Eileen,Thank you for taking the time to share your feedback on your recent stay with us. We're pleased to hear that you found our staff friendly and helpful and that the room was clean and comfortable at a reasonable price. We apologize for any inconvenience caused by the spotty WiFi and TV issues. We'll look into addressing these concerns to enhance the overall guest experience. We're glad to know that our location worked well for you, being close to shops and restaurants.Sincerely, Hotel Manager

10/10 超赞

Brenda Irene

与配偶出行
满意:清洁度、服务设施、住宿条件和设施
Very clean. Comfortable beds. Friendly staff.
2023 年 12 月入住 1 晚
Hotel Manager. 于 2023年12月8日 的回复
Dear Brenda Irene,Thank you for your great feedback. We're delighted to hear that you had a positive experience! It's great that you found the accommodations very clean, the beds comfortable, and encountered friendly staff. We look forward to providing you with another excellent stay in the future!Sincerely, Hotel Manager

10/10 超赞

Patricia

与家人出行
Service was great!
2023 年 11 月入住 4 晚
Hotel Manager. 于 2023年12月5日 的回复
Dear Patricia,Thank you for your positive feedback! We're delighted to hear that you had a great experience with our service. Providing excellent service is our priority, and we're glad we could make your stay enjoyable. We look forward to welcoming you back for another great stay.Sincerely, Hotel Manager

10/10 超赞

Terrence

2023 年 12 月入住 1 晚
Hotel Manager. 于 2023年12月5日 的回复
Dear Terrence,Thank you for your feedback. It is delightful to receive 10-star feedback. We hope that you had a marvelous stay. Our team is very overwhelmed by the ratings. It is a privilege to host guests like you. We await your next visit.Sincerely, Hotel Manager

10/10 超赞

Amanda

2023 年 11 月入住 1 晚
Hotel Manager. 于 2023年12月13日 的回复
Dear Amanda,Thank you for taking the time to write a wonderful review. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to serving you again and giving you another five-star experience.Sincerely, Hotel Manager

10/10 超赞

Andrew

与家人出行
满意:住宿条件和设施,员工和服务
Friendly staff and very clean.
2023 年 11 月入住 1 晚
Hotel Manager 于 2023年11月16日 的回复
Dear Andrew,Thank you for the perfect rating and positive feedback! We're thrilled to hear that you found our staff friendly and the premises very clean. We appreciate your support and look forward to welcoming you again in the future!Sincerely, Hotel Manager

10/10 超赞

Jennifer

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Pleasant Surprise for a quick trip to Holden Beach
The receptionist was so courteous and warm when we arrived and accommodating, clean pleasant hotel with nice breakfast (I love waffles) and the price was right. Thank you!
2023 年 11 月入住 1 晚
Hotel Manager 于 2023年11月16日 的回复
Dear Jennifer,Thank you for the perfect score and wonderful feedback! We're delighted to hear that your quick trip to Holden Beach turned out to be a pleasant surprise. It's great to know that our receptionist was courteous and warm and that you enjoyed the clean and pleasant hotel along with the breakfast, especially the waffles. We appreciate your kind words and hope to welcome you back on your future visits!Sincerely, Hotel Manager

2/10 糟糕

Elora

2023 年 10 月入住 2 晚
Hotel Manager. 于 2023年11月24日 的回复
Dear Elora,Thanks for the stay but sad to see the single star. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager

10/10 超赞

Omayra

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great customer service
My mom smokes so it was nice that the lady put us on the first floor close to the smoking Section.
2023 年 10 月入住 2 晚
Hotel Manager. 于 2023年11月4日 的回复
Dear Omayra,Thank you for your kind feedback. We are incredibly grateful that you took the time to leave us this note. Our values prioritize customer satisfaction, and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.Sincerely,Hotel Manager

8/10 还可以

Mike

满意:清洁度、员工和服务、住宿条件和设施
2023 年 10 月入住 1 晚
Hotel Manager 于 2023年10月31日 的回复
Dear Mike,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely, Hotel Manager

8/10 还可以

Bobbie Jo

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice hotel
2023 年 10 月入住 4 晚
Hotel Manager 于 2023年10月28日 的回复
Dear Bobbie,Thank you for your kind words. We're glad to hear that you found the hotel to be nice. We are privileged to serve clients like you. Compliments from guests like you motivate us further. Please do visit us again for a superior experience. Sincerely,Hotel Manager

10/10 超赞

Benjamin

满意:清洁度、员工和服务、住宿条件和设施
Clean, comfortable, and friendly staff.
2023 年 10 月入住 1 晚
Hotel Manager 于 2023年10月27日 的回复
Dear Benjamin,Thank you for your positive feedback. We're thrilled to hear that you found our hotel clean, comfortable, and our staff friendly. We are privileged to serve clients like you. Compliments from guests like you motivate us further. Please do visit us again for a superior experience. Sincerely,Hotel Manager

8/10 还可以

Carrie

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great customer service
2023 年 10 月入住 1 晚
Hotel Manager 于 2023年10月12日 的回复
Dear Guest,Thank you for your positive feedback on our customer service. We take great pride in providing excellent service to our guests, and we're delighted to hear that you had a great experience. We look forward to welcoming you back in the future.Sincerely,Hotel Manager

2/10 糟糕

Michael,Draper

与配偶出行
满意:员工和服务
不满意:清洁度
Newly remodld however they kept the beds from 30 years ago! Horrible nights sleep, mold on shower curtains, and smells musky. The only place to stay in this area is the Best Western! Paid for 2 nights and it was so bad we didnt stay the second night and went to the Best Western.
2023 年 9 月入住 2 晚
Hotel Manager 于 2023年10月2日 的回复
Dear Michael,We are distressed to see your comments. Our apologies for the bad experience. We never want our guests to go back with an unpleasant experience. The entire points will be investigated and necessary actions will be taken. We are taking ample steps to ensure the comfort of our guests. You can be sure about a fine stay with us. Please visit us again.Sincerely,Hotel Manager

6/10 一般

真实旅客

与家人出行
满意:员工和服务,清洁度
Great stay, manager shouldn’t be in hospitality.
Everything was great with a few small things. The keys would decode randomly. Over 2 nights had to recode keys 5 times. Everyone was nice except the general manager. She gave me attitude recoding keys and was saying it’s “user error, it’s not our keys issues it’s you, your doing something wrong” etc. while the other employees all said yea these things will decide just dropping them in ground.
2023 年 9 月入住 2 晚
Hotel Manager 于 2023年10月2日 的回复
Dear Guest,We appreciate your feedback on your recent stay. It's wonderful to hear that most aspects of your stay were enjoyable. We apologize for the lack of professionalism with our team. I understand the importance of staff hospitality and its impacts. Nevertheless, we request you to not consider this as a benchmark of our hotel and give us another opportunity to offer you an awesome stay. Sincerely, Hotel ManagerSincerely,Hotel Manager

4/10 很差

Christopher

满意:员工和服务
不满意:住宿条件和设施
2023 年 9 月入住 1 晚
Hotel Manager 于 2023年10月28日 的回复
Dear Christopher,Thanks for your stay. We are sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. We are disappointed that we could not satisfy you. We will take the necessary steps to improve your stay experience and ensure that your next stay at our hotel will be a memorable one. Please visit us again.Sincerely,Hotel Manager

10/10 超赞

Sarah

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Pretty good!
It was pretty good! The room are small, but perfect for one or maybe two people. The beds were clean, no bedbugs or any bugs that I saw. The bathroom was clean, but I’m pretty sure I got a bit of athlete’s foot from the floor, so maybe wear some waterproof sandals in the bathtub. Pool was clean and beautiful. Very close to the beach.
2023 年 9 月入住 2 晚
Hotel Manager 于 2023年10月1日 的回复
Dear Sarah,We appreciate your feedback and are pleased to hear that you had a pretty good stay. We'll make sure to address the floor cleanliness in the bathroom, and we apologize for any inconvenience caused. Thank you for mentioning the cleanliness of the beds and pool, as well as the proximity to the beach. We hope to welcome you back for an even better experience in the future.Sincerely, Hotel Manager

10/10 超赞

eric,allen

2023 年 9 月入住 1 晚
Hotel Manager 于 2023年10月28日 的回复
Dear Eric,Thanks for your stay at our hotel and the valuable review. Our goal is total guest satisfaction, and we're glad that we could match your expectations. Every day, we get the honor of serving many guests and their families who report satisfaction with their stay with us. Hope that you will give us repeated opportunities to serve you. Sincerely,Hotel Manager

10/10 超赞

Laretha

满意:清洁度、员工和服务、住宿条件和设施
The woman at check in was very friendly and helpful.
2023 年 9 月入住 1 晚
Hotel Manager 于 2023年09月26日 的回复
Dear Laretha,We're delighted to hear that your check-in experience with the friendly and helpful staff member was positive. If you have any further feedback or if there's anything more we can assist you with, please don't hesitate to let us know. We hope you have a great stay!Sincerely, Hotel Manager

10/10 超赞

Paul

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean and very affordable
2023 年 9 月入住 1 晚
Hotel Manager 于 2023年09月19日 的回复
Dear Paul,Thank you for your excellent 5-out-of-5 rating. We're delighted to hear that you found our hotel clean and very affordable. Your satisfaction is important to us, and we look forward to providing you with an outstanding experience at an affordable price on your future visits.Sincerely, Hotel Manager

8/10 还可以

Therese

满意:清洁度、员工和服务、住宿条件和设施
The hotel was good except for the smell on the 3rd floor.
2023 年 9 月入住 1 晚
Hotel Manager 于 2023年09月23日 的回复
Dear Therese,Thank you for your feedback. We're glad to hear that you had an overall good experience at the hotel. We apologize for any inconvenience caused by the smell on the 3rd floor, and we will investigate this issue to ensure it is resolved. Your satisfaction is important to us, and we appreciate your input. If you have any further comments or concerns, please feel free to share them with us.Sincerely, Hotel Manager

8/10 还可以

Tunstille

满意:清洁度、员工和服务、住宿条件和设施
Nice
2023 年 9 月入住 2 晚
Hotel Manager 于 2023年09月18日 的回复
Dear Tunstille,Thank you for your 4 out of 5 rating. We're delighted to hear that you had a nice stay at our hotel. Your feedback is appreciated, and we hope to welcome you back in the future for an even better experience.Sincerely, Hotel Manager

8/10 还可以

Greg

与配偶出行
Everything in the area seemed tiny, but service and breakfast were nice.
2023 年 9 月入住 2 晚
Hotel Manager 于 2023年09月16日 的回复
Dear Greg,We're pleased to hear that you found our service and breakfast nice during your stay, despite the size of the area. Your positive comments are appreciated, and we hope to welcome you back for another enjoyable experience in the future.Sincerely, Hotel Manager

10/10 超赞

Dianne

与家人出行, 团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The mattresses and pillows were very comfortable. The place was clean and the staff was very nice. For what we paid for this room we were very pleased. And the location was only about 10 minutes to Ocean Isle Beach which was where our event was. I'd definitly stay here again.
2023 年 9 月入住 3 晚
Hotel Manager 于 2023年09月14日 的回复
Dear Dianne,Thanks for your nice comments. We are so pleased that you will stay with us again, and I hope you have the opportunity to do that soon. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. We are glad we could satisfy you, as we do so many others each day. Thanks again for your pleasant feedback.Sincerely,Hotel Manager