您好，欢迎您入住上海外滩茂悦大酒店！上海外滩茂悦大酒店地理位置优越，与百年经典的外滩相连，与陆家嘴金融区隔江相望，坐拥独一无二的浦江两岸迷人景致。酒店拥有丰富的餐饮及休闲设施，供您满足味蕾、放松身心关于您提及的问题，我会反馈给相关部门，并且加以改进。如您在入住期间有任何需求，可直接向酒店的工作人员寻求帮助。我们很高兴为您提供服务，并期待您的再次光临！此致，上海外滩茂悦大酒店

您好，欢迎您入住上海外滩茂悦大酒店！酒店地理位置优越，与百年经典的外滩相连，步行5分钟即可到达。您可以在此一览浦江美景，遥望陆家嘴金融区。由于酒店对面正在进行市政建设，给您带来的不便，我们深感抱歉！我们会尽量安排客人入住相对安静的楼层。我们关爱每一个人，让他们尽善尽美显真我。在入住期间，如果您有什么需要帮助的，您可以直接告诉我们的工作人员，我们很高兴为您服务的。我们期待您的下次光临，谢谢！---上海外滩茂悦大酒店总经理富迈克

您好，欢迎您入住上海外滩茂悦大酒店！酒店地理位置优越，与百年经典的外滩相连，步行5分钟即可到达！您可以在此一览浦江美景，遥望陆家嘴金融区。由于酒店开业时间较早，部分设施可能会有点陈旧，给您带来的不便，我们深感抱歉。但是，酒店的升级换代工作已经开始了。在入住期间，如果您有什么需要帮助的，您可以直接告诉我们的工作人员，我们很高兴为您服务的。我们期待您的下次光临，谢谢！---上海外滩茂悦大酒店总经理富迈克

Dear Guest, Welcome to the Hyatt on the Bund. Thank you for taking the time to provide comments in recent stay at Hyatt on the Bund. In the hotel, you have any problems, please don't hesitate to tell us. We are willing to help you. We are looking forward to seeing you in the not distance future. Thank you!---Hyatt on the Bund.

Dear Guest, Thank you very much for your valuable feedback regarding your recent stay with us. We were most concerned to learn of the several shortfalls in our level of service that you experienced on the visit to our hotel. Can we have your time to write us an email for more detail so we may look into this incident? And we would like to extend our sincerely apology personally. We take your comments very seriously. We can assure you that efforts will be made to improve in the areas you have highlighted. Thank you for your valuable time. We look forward to hearing from you soon.Best Regards,

Dear Mrs Sylvia, Thank you very much for taking the time to provide us with comments about your recent stay at Hyatt on the Bund. Your comments regarding your stay experience are very much appreciated. We are delighted that you had enjoyed your stay pretty much. And glad to note the services provided by our staff were of great help & assistance. The positive feedback is definitely of greatest reward to what we've done. We have thus shared your comments amongst our team. We are certain that your compliments to them will encourage and motivate them further. Best Regards, Hyatt on the Bund

Dear Guest, Thank you very much for taking the time to provide us with comments about your recent stay at Hyatt on the Bund. Your comments regarding your stay experience are very much appreciated. We are delighted that you had enjoyed your stay pretty much. We have thus shared your comments amongst our team. We are certain that your compliments to them will encourage and motivate them further. Thank you again for taking the time to share your valuable feedback with us. Look forward to welcoming you back at Hyatt on the Bund in the near future. Best Regards, Hyatt on the Bund

您好，非常感谢选择上海外滩茂悦大酒店作为您在上海的下榻之处。您的入住满意是我们工作最大的收获。 在此，我们非常期待在不久的将来，能欢迎您的再次光临。-- 上海外滩茂悦大酒店

Thank you very much for taking the time to provide us with comments about your recent stay at Hyatt on the Bund. Your comments regarding your stay experience are very much appreciated. We are delighted that you had enjoyed your stay pretty much. The positive feedback is definitely of greatest reward to what we've done. Hereby, we look forward to welcoming you back at Hyatt on the Bund in the near future. Best Regards, Hyatt on the Bund

Dear Bernice: Thank you very much for taking the time to provide us with comments about your second stay at Hyatt on the Bund. Your comments regarding your stay experience are very much appreciated. We are delighted that you had enjoyed your stay pretty much. . And glad to note the services provided by our staff were of great help & assistance. The positive feedback is definitely of greatest reward to what we've done. We have thus shared your comments amongst our team. We are certain that your compliments to them will encourage and motivate them further. Thank you again for taking the time to share your valuable feedback with us. Look forward to welcoming you back at Hyatt on the Bund in the near future. Best Regards, Hyatt on the Bund

Dear Ms. Joanne, 首先，非常感谢您选择上海外滩茂悦大酒店作为您在上海的下榻之处。 对因为工作人员存在的沟通问题而导致的疏忽，我们感到非常抱歉。您的反馈酒店管理层也非常的重视。我们会加强对员工的管理，提高内部沟通的效率，避免再发生类似的事件。 再次，对给您入住带来的不便，我们深表歉意。同时，我们也希望此次事件不会影响您今后对我们的选择，我们期待能再次欢迎您的到来。 此致， 上海外滩茂悦大酒店

Dear Guest, Thank you very much for your valuable feedback regarding your recent stay with us. We are truly sorry to have fallen short of your justifiably high expectations and that you were disappointed in the service you received while staying with us. Certainly, we would appreciate the opportunity to learn more about your stay and your experience with us. Please feel free to contact us at your convenience. Again, we sincerely apologize for all the inconvenience, we hope it will not deter you from visiting us in the near future and you will give us the opportunity to welcome you back. Best Regards, Hyatt on the Bund

Dear MAN LI, 非常感谢您入住上海外滩茂悦大酒店并给予我们点评。您关于餐厅员工培训的建议，我们非常重视，我们一定会传达至相关部门。对员工的服务技能和素质的培训是一项长期持续的工作，感谢您对我们的提点。同时，我们也希望此次的入住体验不会影响您今后对我们的选择，我们期待能欢迎您的再次光临。 上海外滩茂悦大酒店

您好，非常感谢您选择上海外滩茂悦大酒店作为在上海的下榻之处。很高兴您在这里渡过一个美好的假期，您的赞誉是对我们工作最大的动力。在此，我们也非常期待能在不久的将来，欢迎您的再次光临。-- 上海外滩茂悦大酒店

您好，非常感谢您选择上海外滩茂悦大酒店作为在上海的下榻之处。感谢您对我们服务的认可，我们也很高兴能带给您一个满意的入住体验。在此，我们真诚期待能在不久的将来，欢迎您的再次光临。-- 上海外滩茂悦大酒店

您好，非常感谢您选择上海外滩茂悦大酒店作为在上海的下榻之处。很高兴您在这里渡过一个美好的假期，您的赞誉是对我们工作最大的动力。在此，我们也非常期待能在不久的将来，欢迎您的再次光临。-- 上海外滩茂悦大酒店

您好， 非常感谢选择上海外滩茂悦大酒店作为您在上海的下榻之处。 非常抱歉，由于各方面的原因未能给您带来一个满意的入住体验。 关于酒店陈旧的问题，我们非常关注，在运营多年之后，我们也将会逐步逐步对客房设备进行更新，以期给客人更好的入住体验。 再次，感谢您的意见和建议，我们还是期待能再次欢迎您的光临。 此致， 上海外滩茂悦大酒店

Dear Yvonne, Thank you very much for taking the time to provide us with comments about your recent stay at Hyatt on the Bund. Your comments regarding your stay experience are very much appreciated. We are delighted that you had enjoyed your stay pretty much.The positive feedback is definitely of greatest reward to what we've done. Thank you again for taking the time to share your valuable feedback with us. Look forward to welcoming you back at Hyatt on the Bund in the near future. Best Regards, Hyatt on the Bund

您好， 非常感谢选择上海外滩茂悦大酒店入住。 感谢您和我们分享入住体验，酒店开张多年，房间设备更新换代的工程已提上日程，期待在不久的将来，带给客人不一样的入住体验。 再次，感谢您的点评，期待在不久的将来能再次为您服务。 此致， 上海外滩茂悦大酒店

您好， 非常感谢选择上海外滩茂悦大酒店作为您在上海的下榻之处。很荣幸我们酒店能获得您的喜爱和认可，我们真诚期待能再次欢迎您的光临。 此致， 上海外滩茂悦大酒店

Dear Mr. Chau, 非常感谢选择上海外滩茂悦大酒店作为您在上海的下榻之处。非常感谢您给我们的建议，我们一定会采取措施对客房用品进行改进，以期带给客人更好的入住体验。 再次，感谢您的光临和建议，期待在不久的将来，还能为您服务。 上海外滩茂悦大酒店

Dear Guest, Thank you so much for your compliments, look forward to welcoming you back to this beautiful city as well as Hyatt on the Bund. Best Regards, Hyatt on the Bund

Dear Edward, Thank you for choosing Hyatt on the Bund for your recent visit to Shanghai. We appreciate your feedback and observation during your stay at our hotel. and we are truly sorry for the inconvenience caused by Air-con system. Your comment has forwarded to relevant department, We can assure you that efforts will be made to improve in the areas you have highlighted. Thank you once again for your continued support of the Hyatt on the Bund Shanghai. We look forward to having you as our guest once again. Best Regards, Hyatt on the Bund