Dear guest, Thank you very much for staying at Park Hyatt Shanghai, we really appreciate your kind feedback to us. Park Hyatt Shanghai is dedicated to make place where combined contemporary art and luxury service. we look forward to welcoming you back in the near future.
8/10 还可以
Ricky
2023年12月11日
Ricky
2023 年 12 月入住 2 晚
Marketing Team 于 2024年02月8日 的回复
Dear guest, Thank you very much for staying at Park Hyatt Shanghai, we really appreciate your kind feedback to us. Park Hyatt Shanghai is dedicated to make place where combined contemporary art and luxury service. we look forward to welcoming you back in the near future.
8/10 还可以
WAI LING DORIS
与家人出行
2023年10月24日
满意:清洁度、员工和服务、住宿条件和设施
景觀相當好
WAI LING DORIS
2023 年 10 月入住 3 晚
8/10 还可以
真实旅客
2020年08月16日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2020 年 8 月入住 1 晚
Park Hyatt Shanghai 于 2020年08月17日 的回复
Dear guest Thank you for your staying at Park Hyatt Shanghai! We sincerely appreciate your feedback.
10/10 超赞
chu-cheng
商务旅客
2020年01月9日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
chu-cheng
2020 年 1 月入住 4 晚
Park Hyatt Shanghai 于 2020年01月24日 的回复
Dear guest
We appreciate your staying at Park Hyatt Shanghai
10/10 超赞
hui chu
团体旅客
2019年11月27日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Love to stayed in here..near if c mall,and pearl oriental ..
hui chu
2019 年 11 月入住 1 晚
Shannon 于 2019年12月5日 的回复
Dear guest We thank your stay at Park Hyatt Shanghai and appreciate your feedback. We are looking forward to seeing you again.
10/10 超赞
真实旅客
2019年07月4日
满意:员工和服务、服务设施、住宿条件和设施
真实旅客
2019 年 6 月入住 3 晚
Mark Lyons 于 2019年07月10日 的回复
Dear AT,
Thank you very much for staying with us. It's great to know that you had a pleasant time during the stay. Sincerely look forward to hosting you again if your future plan brings you this way.
With warmest regards
Mark Lyons
General Manager
8/10 还可以
HAOTING
2019年05月8日
满意:员工和服务,清洁度
HAOTING
2019 年 5 月入住 1 晚
Mark Lyons 于 2019年05月10日 的回复
Dear HAOTING,
Thank you for staying at Park Hyatt Shanghai and we do appreciate your rating on us. Sincerely hope to having you stay with us again if your future plan brings you this way.
With best regards
Mark Lyons
General Manager
Front desk receptionist is not well trained. Wrong charging my credit card, the speed post was delayed more than a day to sent, pool under maintenance but didn't announce etc
真实旅客
2019 年 2 月入住 1 晚
8/10 还可以
Hau Ping
2019年02月14日
满意:清洁度、住宿条件和设施、客房舒适度
The staff training and education is worst
The front desk is not professional, they delayed my speed post for one whole day, also missing send me the receipt, overcharged the deposit, no announcement for the pool maintenance, the waiter in the bar is worst, keep lieing the closing time
We appreciate your valued feedback. We hope to see you, soon.
10/10 超赞
constantine
2018年11月12日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
constantine
2018 年 11 月入住 2 晚
Mark Lyons 于 2018年11月15日 的回复
Dear Constantine,
Thank you indeed for sharing your recent stay experience at Park Hyatt Shanghai and we do appreciate your compliments on overall amenities and services.We sincerely look forward to hosting you again at your refined home away from home -- Park Hyatt Shanghai.
Best
Mark Lyons
General Manager
room nice and clean but swimming pool not very good
Angel
2018 年 9 月入住 2 晚
General Manager 于 2018年10月11日 的回复
Dear Angel,
Thank you for staying with us and your kind feedback. Park Hyatt Shanghai Team is dedicated to deliver each guest the sense of personal luxury as well as the top services which align with Park Hyatt standard all the time. We sincerely look forward to welcoming you back in the near future.
Best Regards
Mark Lyons
THis is the best hotel in shanghai that I have stayed so Far.
HIN NING
Rita Wang 于 2018年06月19日 的回复
Dear HIN NING, thank you for staying with us at Park Hyatt Shanghai and we do appreciate your kind feedback. We look forward to welcoming you back to Park Hyatt, Shanghai should your future travel plan brings you this way.