2/10 很差
LaKeisha
伴侶同遊
2025 年 8 月 31 日
不滿：整潔度、職員與服務、設施服務和住宿狀況
The actual hotel is outdated and could definitely use an update.. The hotel room itself was so dirty and musty that I had to go through and clean the room myself (former housekeeper), because I knew the hotel was completely booked out for the weekend. I paid almost $300 for two nights, wasn’t able to check in early and almost had my reservation cancelled. There were literal scratches on the doors and furniture and there was a white substance on the bedside tables and the bed that I had to buy cleaning supplies to clean. Why am I waiting all day to check in to a hotel if the housekeepers aren’t actually cleaning the room, all they did was make the bed (I’m hoping the bedsheets were clean and switched out!) and add new towels. AND THE BATHROOM, was disgusting. The fact that I had to clean the WHOLE hotel room is ridiculous! If this is what Haven hotel is going to be like we will never be back and I will make it a point to tell others to steer clear of Haven Hotel. THE ONLY good thing about Haven Hotel is the location, which has nothing to do with what the actual hotel is doing.
LaKeisha
於 2025 年 8 月住了 2 晚