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关于深圳鼎尚服务公寓酒店的点评

3 out of 5
深圳鼎尚服务公寓酒店
西乡街道固戍一路衡南路口交汇处, 宝安区, 深圳市, 广东省

点评

7.6

还可以

10 分 - 超赞。3 条好评，共有 9 条点评" "
8 分 - 还可以。4 条好评，共有 9 条点评" "
6 分 - 一般。0 条好评，共有 9 条点评" "
4 分 - 很差。1 条好评，共有 9 条点评" "
2 分 - 糟糕。1 条好评，共有 9 条点评" "

9.0/10

清洁度

7.6/10

服务设施

8.6/10

住宿条件和设施

8.0/10

环保

点评

8/10 还可以

Chun kit

商务旅客
满意：清洁度
2023 年 12 月入住 1 晚

8/10 还可以

Huey Nie

与家人出行
满意：客房舒适度，清洁度
Not bad for a family trip
Very spacious and comfortable, but area is remote.
2023 年 12 月入住 1 晚

10/10 超赞

Ka Chun

与家人及幼儿出行
满意：清洁度、服务设施、住宿条件和设施
2023 年 12 月入住 1 晚

8/10 还可以

man kei

满意：住宿条件和设施，清洁度
2023 年 8 月入住 3 晚
lee 于 2023年08月6日 的回复
Thank you very much for your feedback. We will work hard to improve your feedback and look forward to your next visit. Wishing you a happy life!

8/10 还可以

eduardo

团体旅客
Es muy cómodo
2024 年 4 月入住 1 晚
鼎尚服务公寓 于 2024年05月1日 的回复
Dear guest, thank you very much for choosing our hotel and giving us a good review. We will continue to work hard to provide you with better services. We look forward to your visit again. I wish you a happy life.

2/10 糟糕

Sara

与家人及幼儿出行
满意：住宿条件和设施，清洁度
The stay would be so much better if it wasn’t completely ruined by an incompetent receptionist. When checking out, I asked her to call us a taxi to Futian Railway Station, even showed her a photo with address both in English and Hong Kong. She called us two cabs and both of them took us to Futian Port, which is completely different from Railway Station. We only found out about it at passport check because they told us we are at the wrong location. We ended up missing the train, wasting 400HK$ on the tickets we never used, paying additionally 300HK$ additionally to get to Hong Kong by MTR and taxi (if we took train instead, we would be dropped off near home), spent 2 hours getting home instead of 15 minutes. All of this could have been avoided if only the receptionist didn’t mess up. Another thing - we were promised a free transfer from the airport at our arrival. I contacted the hotel and they said I should take a cab and they will refund me the costs. They never did that. They stopped replying in the chat once they realised their mistake. Overall, the room is OK, but neighbourhood is very shady and far from everything. You will spend 30 mins in a cab to get anywhere. AVOID AT ALL COSTS
鼎尚服务公寓 于 2023年12月25日 的回复
Dear VIP, thank you very much for choosing our hotel. We are very sorry for the inconvenience caused. When you take a taxi from the airport, the front desk staff will pay for the fare. Regarding the Futian Station you mentioned, we will conduct an investigation. Once again, we apologize for the inconvenience caused and will strengthen our service. We look forward to your visit again and give you another opportunity to serve you. We wish you a happy life

10/10 超赞

KAIGAI

商务旅客
满意：客房舒适度，清洁度
2023 年 10 月入住 3 晚
鼎尚服务公寓 于 2023年11月3日 的回复
Dear VIP, thank you for your five-star review. Welcome to come again next time Wishing you a pleasant life

10/10 超赞

Patrick

与家人出行
满意：清洁度、服务设施、住宿条件和设施
Staff at front desk and room service was wonderful and happy to help. The room was clean and comes with full kitchen and a personal washer/dryer. Airport shuttle was also available.
2023 年 9 月入住 3 晚
鼎尚服务公寓 于 2023年10月13日 的回复
Hello, thank you very much for your interest in us, we are very happy to receive you, welcome to our hotel next time, wish you a pleasant life