Dear guest, Thank you very much for sharing with us on your recent stay experience. It is much regrettable that we left less than perfect impression of our service. As to ensure consistency high standard service is delivered to our esteemed guests like you, I'm much appreciated that you can share with us more details and information such as room number and name through email or direct calling, that we can able to look into for further improvement. We sincerely look forward to having the opportunity to serve you again! Wish you all the best! With best regards,

尊敬的客人, 感谢您在选择入住深圳香格里拉大酒店，让我们有机会“香”遇并在百忙之中分享您的留言。深圳香格里拉大酒店位于深圳市罗湖区CBD，约10分钟内可抵香港、万象城、京基100、金光华商场、东门老街等知名打卡地，网罗各色购物乐趣。地铁一号线及九号线信步即达，快捷连通福田、南山等区。香格里拉集团始终秉承着“热情好客，亲如家人”理念为宾客提供愉悦的入住体验，期待与您再次“香”遇时，能给您带来更好的体验，祝您一切顺利！ 总经理 严伟佳

Dear Kwok Keung,Thank you for choosing to stay with us at Shangri-La Hotel,Shenzhen and sharing your review.Thank you for your good comments. The hotel is located in the Center of Luohu District, close to the Hong Kong Border, which can enjoy the beautiful scenery of Shenzhen-Hong Kong. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Yours Sincerely,Rebecca Yan

Dear Guest,Thank you for choosing to stay with us at Shangri-La Hotel,Shenzhen and sharing your review.Thank you for your good comments. The hotel is located in the Center of Luohu District, close to the Hong Kong Border, which can enjoy the beautiful scenery of Shenzhen-Hong Kong. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Yours Sincerely,Rebecca Yan

亲爱的Yangqiu，感谢您入住深圳香格里拉大酒店并给予我们满分好评，香格里拉集团始终秉承着“热情好客，亲如家人”的理念，致力为每一位宾客带来宾至如归的服务！期待再次相遇，祝生活愉快！

Dear Guest, Thank you for staying with us at Shangri-La Hotel, Shenzhen, and sharing on Expedia. Look forward to welcoming you soon. Rebecca Yan General Manager

Dear Guest, We would like to thank you for your patronage at Shangri-La Hotel, Shenzhen and for taking your precious time to share your stay experience. We are delighted to learn that you thoroughly enjoyed your stay and appreciated the range of services at the hotel. It has been our privilege to be of service and we look forward to welcoming you back in the near future. Yours Sincerely, Rebecca Yan General Manager

Dear Guest, We would like to thank you for your patronage at Shangri-La Hotel, Shenzhen and for taking your precious time to share your stay experience. We are delighted to learn that you thoroughly enjoyed your stay and appreciated the range of services at the hotel. It has been our privilege to be of service and we look forward to welcoming you back in the near future. Yours Sincerely, Rebecca Yan General Manager

尊敬的客人， 感谢您对深圳香格里拉大酒店的支持与肯定，并与我们分享您对酒店的好评。香格里拉集团始终秉承着“热情好客，亲如家人”理念为宾客提供愉悦的入住体验。很高兴获悉您对此次入住体验非常满意，我们会继续努力保持下去。 期待与您的下一次相会，祝您一切顺利！ 总经理 严伟佳

Dear Guest, We would like to thank you for your patronage at Shangri-La Hotel, Shenzhen and for taking your precious time to share your stay experience. We are delighted to learn that you thoroughly enjoyed your stay and appreciated the range of services at the hotel. It has been our privilege to be of service and we look forward to welcoming you back in the near future. Yours Sincerely, Rebecca Yan General Manager

Dear Guest, We would like to thank you for your patronage at Shangri-La Hotel, Shenzhen and for taking your precious time to share your stay experience. We are delighted to learn that you thoroughly enjoyed your stay and appreciated the range of services at the hotel. It has been our privilege to be of service and we look forward to welcoming you back in the near future. Yours Sincerely, Rebecca Yan General Manager

尊敬的客人， 感谢您对深圳香格里拉大酒店的支持与肯定，并与我们分享您对酒店的好评。香格里拉集团始终秉承着“热情好客，亲如家人”理念为宾客提供愉悦的入住体验。很高兴获悉您对此次入住体验非常满意，我们会继续努力保持下去。 期待与您的下一次相会，祝您一切顺利！ 总经理 严伟佳

DearGuest, Thank you for choosing to stay with Shangri-La Hotel, Shenzhen, and share with us your valuable score. Your recognition will motivate our team to continue serving our guests with the highest level of service. We look forward to welcoming you back in the nearest future. Yours Sincerely, Rebecca Yan General Manager

DearGuest, Thank you for choosing to stay with Shangri-La Hotel, Shenzhen, and share with us your valuable score. Your recognition will motivate our team to continue serving our guests with the highest level of service. We look forward to welcoming you back in the nearest future. Yours Sincerely, Rebecca Yan General Manager

Dear Guest, We would like to thank you for your patronage at Shangri-La Hotel, Shenzhen and for taking your precious time to share your stay experience. We are delighted to learn that you thoroughly enjoyed your stay and appreciated the range of services at the hotel. It has been our privilege to be of service and we look forward to welcoming you back in the near future. Yours Sincerely, Rebecca Yan General Manager

Dear Guest, Thank you for choosing to stay with us at Shangri-La Hotel, Shenzhen and taking time to share your comments. We are glad to learn that you found our hotel’s location very convenient, our hotel is centrally located within Louhu commercial area and minutes’ walk from the Luohu HK border and subway link, plus Shenzhen Metro Stations 1 + 9 are close to the hotel that with stops at all key attractions including Futian Convention Center. We look forward to welcoming you back in the near future. Yours Sincerely, Rebecca Yan General Manager

Dear Guest, We would like to thank you for your patronage at Shangri-La Hotel, Shenzhen and for taking your precious time to share your stay experience. We are delighted to learn that you thoroughly enjoyed your stay and appreciated the range of services at the hotel. It has been our privilege to be of service and we look forward to welcoming you back in the near future. Yours Sincerely, Rebecca Yan General Manager

尊敬的贵客， 感谢您入住深圳香格里拉大酒店，并在百忙之中分享您的留言。我们十分重视您的反馈，并已与酒店管理层分享并改进。深圳香格里拉大酒店一直致力于不断完善每个细节来为客人提供更加周到的入住享受。 我们期待您再次光临时，拥有更愉悦的入住体验。 总经理 严伟佳

Dear Guest, Thank you for choosing to stay with us at Shangri-La Hotel, Shenzhen. We have shared your high score with our team, we believe your encourage will motivate them to continue serving our guests with the highest level of service. We look forward to welcoming you back soon. Yours Sincerely, Rebecca Yan General Manager

Dear Guest, Thank you for choosing to stay with Shangri-La Hotel, Shenzhen, and leave your good comments. Your recognition will keep the whole team to keep moving, deliver the true Shangri-La service to each and every guest! We wish to see you soon. Yours Sincerely, Rebecca Yan General Manager