Verified review
4/10 Poor
Uto
16 Nov 2024
Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Nov 2024
XCELSIOR HOTEL AND SPA
Property class: 4
Choose dates to view prices
Photo gallery for XCELSIOR HOTEL AND SPA
You can look forward to free full breakfast, dry cleaning/laundry services and a business centre at XCELSIOR HOTEL AND SPA . Indulge in a body scrub, a facial and a body treatment at Body Spa, the on-site spa. Stay connected with free in-room WiFi.
Reviews
4.84.8 out of 10
Popular amenities
- Breakfast included
- Spa
- Parking included
- Free Wi-Fi
- Air-conditioning
- Business services
The current price is HK$430
HK$430
HK$451 total
includes taxes & fees
24 Oct - 25 Oct
Room options
Check availability for these dates
Available filters for rooms
Showing 3 of 3 rooms
View all photos for Luxury Suite, Hill View
Luxury Suite, Hill View
- Hill view
- 550 sq ft
- 1 bedroom
- Sleeps 3
- 1 Queen Bed and 1 Single Sofa Bed
View all photos for Deluxe Double Room
Deluxe Double Room
- 220 sq ft
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
View all photos for Comfort Double Room
Comfort Double Room
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
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About the area
Shillong is home to XCELSIOR HOTEL AND SPA . Wards Lake and Spread Eagle Falls reflect the area's natural beauty and area attractions include India Orchidarium and Botanical Garden and Don Bosco Center for Indigenous Cultures. Visit our Shillong travel guide
48 Keating Rd Police Bazar, Shillong, ML, 793001
What's nearby
Wards Lake3 min walk - 0.3 km
Elephant Falls28 min drive - 13.1 km- India Orchidarium and Botanical Garden7 min walk - 0.6 km
- Jawaharlal Nehru Stadium4 min drive - 1.8 km
- Cathedral of Mary Help of Christians5 min drive - 2.2 km
Getting around
- Shillong (SHL)62 min drive
Restaurants
- Dylan's Cafe2 min drive
- Tring Tring10 min walk
- Roma Eatery3 min drive
- Hotel Centre Point1 min walk
- Bamboo Hut2 min drive
About this property
XCELSIOR HOTEL AND SPA
- Upscale hotel
- At XCELSIOR HOTEL AND SPA , you can look forward to free full breakfast, dry cleaning/laundry services and a business centre. Indulge in a body scrub, a facial and a body treatment at Body Spa, the on-site spa. Stay connected with free in-room WiFi.
- You'll also find perks such as:
- Free self-parking and valet parking
- A banquet hall, meeting rooms and luggage storage
- ATM/banking services, tour/ticket information and local meal delivery service
- Room features
- All guest rooms at XCELSIOR HOTEL AND SPA have comforts, such as 24-hour room service and air conditioning, in addition to perks, such as free stocked minibars and bathrobes.
- Extra conveniences in all rooms include:
- Bathrooms with free toiletries
- 50-inch Smart TVs with Netflix, streaming services and digital channels
- Highchairs, electric kettles and daily housekeeping
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Frequently asked questions
Is XCELSIOR HOTEL AND SPA pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at XCELSIOR HOTEL AND SPA ?
As of 23 Oct 2026, prices found for a 1-night stay for 2 adults at XCELSIOR HOTEL AND SPA on 24 Oct 2026 start from HK$430, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at XCELSIOR HOTEL AND SPA ?
Self-parking and valet parking are free at this property.
What time is check-in at XCELSIOR HOTEL AND SPA ?
Check-in start time: 2:00 PM; check-in end time: anytime.
What time is check-out at XCELSIOR HOTEL AND SPA ?
Checkout is at 11:30 PM.
Where is XCELSIOR HOTEL AND SPA located?
Situated in Shillong, this spa hotel is within a 10-minute walk of India Orchidarium and Botanical Garden and Wards Lake. Cathedral of Mary Help of Christians and Jawaharlal Nehru Stadium are also within 2 miles (3 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
XCELSIOR HOTEL AND SPA Reviews
4.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
5.4
Cleanliness
2.0
Amenities
4.8
Staff & service
6.8
Property conditions & facilities
Rating 10 - Excellent. 0 out of 3 reviews
10 - Excellent
0
Rating 8 - Good. 1 out of 3 reviews
8 - Good
1
Rating 6 - Okay. 0 out of 3 reviews
6 - Okay
0
Rating 4 - Poor. 1 out of 3 reviews
4 - Poor
1
Rating 2 - Terrible. 1 out of 3 reviews
2 - Terrible
1
Reviews
Verified review
2/10 Terrible
RAJEKA
20 Oct 2026
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a disaster. Never received confirmation of my reservation. Met with the manager and he agreed to give me a waver for refund.
Please contact the hotel.
Stayed 7 nights in Oct 2026
Verified review
8/10 Good
Ritesh
29 May 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025