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"The hotel from top to bottom is amazing. It is spotless and most importantly, filled to the brim with the most courteous and welcoming people I’ve met along my 3-week stay. The hotel itself is very modern and minimalist and my room on the 19th floor was quite spacious. Incredible that everything in the minibar was free (not sure if that is because of the type of room I booked or not) and my views of Osaka from the room were incredible. Thank you to everyone from check-in to check-out and everywhere in between. It is also very helpful there is a DIRECT entry to Namba station on the bottom floor. Tip: when returning it is easy to get turned around so just look for exit 12- this leads you right to the entry for the hotel. Also convenient is there is a Family Mart on the first floor. I never ate breakfast during my stay but I’m certain it is also fabulous. The location of this hotel is great. Again, near train stations, so many fantastic restaurants and lots of shopping! This made it easy to come back and drop off purchases and head right back out! Thank you for the incredible parting gift. I know exactly where I will stay again when I come back to Osaka. Btw Osaka was my favorite of the 4 cities I stayed in. Better than Tokyo in my opinion by leaps and bounds!"

"Staff are courteous and room are clean"

"Spotless rooms, kind and helpful staff, great lounge, ample toiletries items provided in lobby, very convenient location for those new to Osaka, Kitahama station is right outside the front door providing easy access to Shin-Osaka, Dotonbori, Shinsekai, and Nipponbashi. Within walking distance to Osaka Castle. LGBTQ welcoming and we lived our stay here. Bonus there is a great cafe and Family Mart downstairs."

"Spacious, clean, friendly staff, good location, and breakfast included"

"Very good"

"Very clean and decent room space. Best has laundry in room. Hot spring to use and paid message chair near hot spring "

"The Hotel was clean and the staff very friendly. The location is very ideal to go around Kyoto. I would recommend staying in this hotel."

"Lovely room, very thoughtfully laid out. Lovely shower and toilet. Bed very comfortable. Hotel was very elegant and the bakery was amazing. We got 5000 yen hotel vouchers to spend and got some great things from the bakery. Lots of other amenities such as laundry room and gym which looked very modern but we don’t use as we prefer running outside and didn’t need to wash anything! The rooftop bar is lovely also and they provide heaters, blankets and hand warmers when it’s 5 degrees (but preferable to not be outside despite this…) Overall, a lovely hotel in a decent location - short walks to subway and Gion district. Would’ve loved to have stayed one more night! "

"Staff was very helpful and nice. Hotel was in a great location"