“The room was clean and spacious for Israel. Staff were all extremely helpful and kind. The Israeli breakfast was something special, with fresh fruit, vegetables, salads, fish, hot entrees, and baked goods of all sorts. The self-serve cappuccino machines were appreciated. Best feature for a Jerusalem hotel was the outdoor pool - grande! and a small pool for children and a little play area. This was in addition to a large indoor swimming pool and a good indoor gym.”
“We stayed at the hotel for three nights from and booked a total of seven rooms. But what happened was a big surprise. On the first day of check-in, when I arrived at the hotel, no bellboy came to carry the luggage, and the doorman did not take the initiative to open the door. When we asked for a king room to be replaced with a double room, the front desk ignored us. When we ask what facilities the hotel has? The front desk replies back to the room to check for yourself.……
“Room has some mold in the bathroom sink. Lobby is nice, breakfast is good. Forgot EarPods in the room and they did not let me go back to the room to get them.
If you forget anything in the room consider it gone in this hotel.”
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