"A very nice hotel, beautiful grounds in an old castle completely modernized. A bit out of the way but amazing hiking right outside. staff was extremely helpful and breakfast was excellent."
"The hotel is part of a budget chain of hotels. The room smelled like there had not been deep cleaned for a while and the shower head was dirty.
We booked at short notice so we were just grateful to find a room for the night."
"Sehr gute Lage, super Frühstück - Verhalten und Freundlichkeit des Personals der Rezeption stark verbesserungsbedürftig. Vom Ton her eher arrogant - aber nicht nur gegenüber uns, sondern allgemein gegenüber allen Gästen - teilweise überforderten und einen durchweg gestressten Eindruck gemacht.
Unser Zimmer war nicht gereinigt (Haare in der Dusche, angebrochene Getränke im Kühlschrank). Der Umgang mit meiner Beschwerde war unprofessionell. "
"The hotel was idealy situated for our visit to Bad Honnef. There were 3 of us staying in a delux plus room which proved to be ideal and we would definately use the hotel again. The breakfast was very good."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
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"A well located comfortable hotel. Staff friendly and helpful. Room well appointed with a partial view of the cathedral. Loved my 3 night stay. Would definitely return to Cologne and this hotel."
"Forgot a jacket
Have been trying to contact the staff with no luck
Got response 3 days later with confirmation that the jacket has been located but nothing happened after
Nothing so far after thousands of recorded phone cals"
