it is a hostel, and not as described, e.g.
- toilet malfunctioning
- kitchen not full service
- no hand towels
- water out of service for several hours
- TV didn't work
etc.
i wrote to host before 2nd (out of 3) nights booked:
Phalla
we're somewhat disappointed with the rooms and wish to check out tomorrow
we hope that you will refund us for the third night
thanks
steve"
no response at all
