Search Residences in Sierra de la Laguna

"Absolutely amazing"

"Was a family vacation for 7 ages 45-13 and everyone had a great experience "

"The staff was very friendly and accommodating, making our stay very enjoyable. We will definitely be returning!"

"Everyone was very nice and polite. We loved it the only thing we did not like if how pushy they are with the timeshare, but the property is beautiful and the location and everything. The staff is wonderful."

"Very nice place"

"All the staff was friendly and helpful. Set the vibe! Made our vacation better. I do wish they had more activities and events to attend in the resort itself since its outside of the city which I love."

"The property is very good, room space big enough, however when I check in there’s a front staff who’s name is Amor, served with bad attitude, I told her there’s a bag missing from our luggage, she say” your room is not ready you don’t need your luggage”, I know but I al looking for my luggage, she ask” do you need your luggage now?” I said no I don’t need the luggage now but I am telling you that I am missing 1 bag, she said because you don’t need your luggage now? I was so confused, so where is the missing bag? She said if you don’t need your luggage your luggage will be put in the bell room, do you want take it with you? Then why just tell me the bag is in the bell room instead keep asking me do I need my luggage. "

"Everything was great. "

"Amazing stay overall! Went for our anniversary and they made some welcome arrangements for us which were very sweet. We booked the "Marquis Experience" on the actual anniversary day which included a spa day & private dinner on the beach. Due to safety concerns, the private dinner was no longer able to be set on the beach and management was very accommodating and helpful in our decision to cancel the dinner portion. Food can be hit or miss at times depending on the restaurant and time of day, but compared to other all-inclusives, it was overall better quality. We went during a busy time of the year, so the pool lounge chairs really fill up. We learned lots of guest tend to wake up early and mark several spots by leaving their items which can be left unattended majority of the day. It seems a bit unfair for other guests who actually show up and want to use the pool while others are taking up spots that aren't being used for hours on end. I don't blame the hotel, but wish there were rules to dissuade this kind of behavior. In the end, we really enjoyed the elegant & unique decor & amenities of the resort. Staff were great & the views were gorgeous. "